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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO
SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!
Thanks a bunch
Janessa Callahan
Jose and the SERVPRO team,
Thank you so much for the flowers. We appreciate the support after our incident.
Love,
Melinda and Bree
When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.
Ellen
Former Adjuster for over 3 decades
To SERVPRO,
Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.
In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.
Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.
I always look forward to our classes and working with. You always have an answer and a smile.
Kind regards,
Laura West
When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional, very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.
HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.
My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire
As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!
Jackson Albright.
Dekon and David were very professional, polite and understand about my dogs when they showed up at my home.
I'm very happy with their results and will use them again. Thank you SERVPRO
SERVPRO of Reno Southwest responded to a water damage at my elderly mother's home. She has the early stages of dementia and can be quite a handful to deal with at times. I went over daily to try and help them do their job as mom consistently needed reminding of what they were doing and why they were doing it. She is still self sufficient for the most part and is extremely opinionated. There were days that her moods would go through such highs and lows I was worried that they would just pull off the job. Instead each day I found their crew chief Jose going patiently through the process of explaining AGAIN what was happening and why it was taking place. The entire process was extremely frustrating for myself, I cant imagine what their employees felt. Yet every time I came in contact with an employee they met me with smiles, positive comments about the project, and were just…… awesome for lack of a better word. I will absolutely choose SERVPRO of Reno Southwest again. Thank you for having the insight to hire people who have compassion and kindness bred into them!
Thanks a bunch
Janessa Callahan
Jose and the SERVPRO team,
Thank you so much for the flowers. We appreciate the support after our incident.
Love,
Melinda and Bree
When I moved to Reno in June 2005 I quickly realized the work ethic and the quality of work that came out of this franchise. Regardless of the size or the complexity of the job I could count on this franchise's technicians to keep in constant contact. They would always let me know if there were issues that needed be handled before the customer ever found out about it. I would recommend this franchise many times over.
Ellen
Former Adjuster for over 3 decades
To SERVPRO,
Thank you so much for offering the very informative and fun CE credit classes! So many topics of Fire and Water losses that are discussed. We always take away very valuable information, that helps us immensely in assisting our clients.
In addition, SERVPRO of Reno Southwest has always been immediately available to answer our questions. They answer our clients questions when they are experiencing any overflowing water and any unfortunate fire events.
Your customer service is and has been outstanding! Much appreciated especially in this day and age of computers and 1-800 numbers. It is so nice to pick up a phone and actually speak with a knowledgeable person to answer and assist with any questions or services.
I always look forward to our classes and working with. You always have an answer and a smile.
Kind regards,
Laura West
When my house flooded from my bathroom to my walls and down my stairs I started to freak. I didn't know what to do, I started grabbing towels, mops, buckets but nothing was working. The water started to come out of my fire detector downstairs and that's when I knew this was out of my hands. I found SERVPRO and decided to go with their company because of their reviews. Dekon Brodie was the first to respond and set my mind at ease. He was very professional, very polite and very knowledgeable about the situation I was going through.
I couldn't be happier with my estimate because I thought it was going to cost me a fortune.
I will absolutely use SERVPRO again in the future if something unexpected occurs with my home or business needs.
Thank you again for all your help.
HIGHLY RECOMMEND!!
Overall great service and staff.
I had my second home take on some water from my upstairs bathroom, SERVPRO came out same day with a knowledgeable and professional crew that worked quick to restore my home. Very pleased with all the work SERVPRO provided. Thank you SERVPRO team.
My mother was selling her rental house and found that they had some standing water under the house so she called out SERVPRO. Derek came out and was professional courteous and did not take advantage of her for being a senior citizen. he found that the only standing water was in the wheel well to enter under the house. he quickly took care of that. he was amazing this company should be recommended for the people they hire
As a small business owner I can tell you how hard it is to find employees that share your passion. Your employees truly enjoy their work. From the lady answering the phone to the technicians who arrived and estimated my project to the crew sent to perform the actual work, every one of them had bright smiles on their faces, nothing but positive vibes, and laughed and joked with each other like a family. My project was simple. Vandalism clean-up at one of my rental properties, but I actually enjoyed the experience in the end. I found a company that I feel confident can basically handle any of my needs. Carpet cleaning, hvac cleaning, you name it and these people can DO IT! Thank you for CARING!!!
Jackson Albright.