Meet Our Team
Here to Help® 24/7.
SERVPRO of Carson City / Douglas County / South Lake Tahoe
John & Kimber Allen, Owners
John and Kimber Allen started their first SERVPRO franchise in 2002, SERVPRO of Carson City/Douglas County/South Lake Tahoe/Lyon & Storey Counties. Prior to 2002, they were affiliated with SERVPRO through extended family connections. Owning a SERVPRO franchise has helped them contribute to the communities they cherish in terms of service and philanthropy. It is John and Kimber’s priority to cultivate and instill personal growth in each SERVPRO team member. As team culture and training have grown over the years, the Allens can attest that it is their customers who benefit. Their SERVPRO Team and customers are of utmost importance to John and Kimber. In addition to running a successful franchise, the Allens recently celebrated 25 years of marriage, and have had the privilege to raise three boys.
Zoltan Kolhasz - Production Manager
Zoltan has been with us since 2005. He oversees our production crew, calling on 25+ years of expertise in custom flooring, cabinetry and damage mitigation to produce incredible, professional results. A native of Hungary, Zoltan settled into Northern Nevada in 1989.
Toni Fisher, Human Resources Administrator
Toni has been with Team Allen since 2013 and has served as Office Manager as well as HR Admin. Toni hails from South Florida and has senior level management experience in the HVAC industry. She is IICRC certified as a water damage restoration technician. Toni loves working for employers who "care for you and prepare for you." When she is not at work, she enjoys hiking and cooking for friends and family.
Joe Saponaro, Project Manager/Estimator
Joe's background includes experience in sales & marketing, management in travel/leisure/hospitality industry, production & construction in set/stage design (Entertainment Industry). He is IICRC certified in Fire damage restoration. Joe loves what SERVPRO stands for. He likes to be out in the field meeting new clients and taking care of their projects. When he's not at work, Joe enjoys playing guitar and other instruments. When the weather is warm you can find him on the golf course or hiking in the Sierra's.
Austin Allen, Production Manager
Born and raised in South Lake Tahoe, Austin has been with Team Allen since 2015. He especially likes doing demo and the rebuild process. Austin is IICRC certified as a Water Damage Restoration Technician. Austin has been personally recognized by many customers in our reviews, verifying his immense value to our team. When he isn't at work, Austin enjoys ski racing, target shooting, metal crafting and working on his diesel truck.
What our
customers are saying
Spectacular! Thank you SO much!
When we had a small electrical fire break out from a space heater, there was some fire damage left behind. Without the help of this great company, we would have surely not been able to get our home restored as quickly.
Highly impressed and absolutely appreciated the SERVPRO employee that came to my house. Thank you very much!
After all the severe thunderstorms we had, our roof was damaged and was leaking into our home. Your team saved us from any more damage by getting here quickly and repairing the damages and drying us out.
I want to emphasize that we were very pleased with all of the major activities you did on the repair. The walls, the flooring, the cabinets over the washer/dryer, and the front door look great. The only drawback for us is it looks so nice now that we have to upgrade other things in there like the light fixture.
Thank you for your support on this job. The communication and timeliness were excellent. Tell Joe we hope his knee is getting better!
I just can't say enough about how great they were and how quick! I called first thing in the morning and they were out within an hour! They did a great job! Thank you so much!
Thanks for all the helpful hints and product. I appreciate you working me into your busy schedule and coming on a Saturday, my day off. Awesome service!
When our washing machine started leaking all over our home, I luckily found the number for your team of professionals. They got here fast and fixed the problem, plus showed me how to keep this from happening in the future.
When my grill caught on fire and caught our home on fire as well, I was devastated. However, your company was able to help put our home back in order after the fire department left.
Spectacular! Thank you SO much!
When we had a small electrical fire break out from a space heater, there was some fire damage left behind. Without the help of this great company, we would have surely not been able to get our home restored as quickly.
Highly impressed and absolutely appreciated the SERVPRO employee that came to my house. Thank you very much!
After all the severe thunderstorms we had, our roof was damaged and was leaking into our home. Your team saved us from any more damage by getting here quickly and repairing the damages and drying us out.
I want to emphasize that we were very pleased with all of the major activities you did on the repair. The walls, the flooring, the cabinets over the washer/dryer, and the front door look great. The only drawback for us is it looks so nice now that we have to upgrade other things in there like the light fixture.
Thank you for your support on this job. The communication and timeliness were excellent. Tell Joe we hope his knee is getting better!
I just can't say enough about how great they were and how quick! I called first thing in the morning and they were out within an hour! They did a great job! Thank you so much!
Thanks for all the helpful hints and product. I appreciate you working me into your busy schedule and coming on a Saturday, my day off. Awesome service!
When our washing machine started leaking all over our home, I luckily found the number for your team of professionals. They got here fast and fixed the problem, plus showed me how to keep this from happening in the future.
When my grill caught on fire and caught our home on fire as well, I was devastated. However, your company was able to help put our home back in order after the fire department left.
About Us
SERVPRO of Carson City/Douglas County/South Lake Tahoe understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Carson City/Douglas County/South Lake Tahoe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Carson City/Douglas County/South Lake Tahoe can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Carson City/Douglas County/South Lake Tahoe.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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