Meet Our Team
Here to Help® 24/7.
SERVPRO of Northeast Bergen County, Fair Lawn
Tony Palumbo
Owner, Tony is IICRC certified in Water Damage Restoration, Applied Structural Drying and Fire & Smoke Restoration. In addition to over 30 years of carpet cleaning experience, he's a Certified Lead Paint Renovator, Wool-Safe Fiber Care Specialist and a certified Crime and Trauma Scene Bio-recovery Technician as well as additional industry certifications.
Rick Cristofol
Rick's been with Tony since 2003 and has been here ever since. He's in charge of all things in production and more. Rick attended Hofstra University. He's IICRC Certified in Water Damage Restoration and Applied Structural Drying. He's also a certified Crime and Trauma Scene Bio-recovery Technician. Rick's 12 plus years in the field has given him a wealth of experience in our industry that's hard to match.
Matt Prout
Matt is the Production Manager at SERVPRO of Northeast Bergen County. He graduated from Liberty University with a BA in Physical and Health Education. Matt's been with us for over 6 years and is a IICRC Certified Water Damage Restoration and Applied Structural Drying technician. Matt has also recently become one of our Estimators. Matt is highly organized and is a big asset on our larger loss projects.
Jason Fizzarotti
Jason is one of our crew chiefs. A graduate of the University of Phoenix with his BA in Criminal Justice, he's been with us since 2013. He's an IICRC certified Water Damage Restoration technician. He's an avid Jets fan.
Stevan Huff
Steve joined our SERVPRO family over 3 years ago after serving 7 years in the United States Air Force which included a Tour in Iraq. He studied Criminal Justice at Community College of Air Force. He's an IICRC Certified Water Damage Restoration technician.
Mike Johnson
Mike graduated from Montclair State University with a BA in English. He's been with us over 3 years and is an IICRC Certified Water Damage Restoration technician. Mike has a passion for literature and writing. He lives in Wayne with his wife and new born daughter and their dog Zack Morris.
Joe Zak
Joe studied Criminal Justice at Bergen Community College. He joined our crew last year and is looking forward to attending IICRC training. Joe spent 5 years previously working at the Gramon/Glenview Academy. He worked with children with Autism and children with emotional and behavioral problems. Joe's nickname is Scoops because he always knows the story.
Gustavus Calliste
Gus came here from Trinidad 25 years ago and truly loves the U.S.A. He has a strong background in plumbing and adds that value on water losses. He also loves to cook and spends a lot of free time in the kitchen. By night he's a DJ spinning the beats. He recently discovered a hidden treasure while working on a residential fire job (see our "Hidden Treasure" blog.)
Kyle Meehan
Kyle has been with SERVPRO of Northeast Bergen County for over 5 years. He studied Communications at ESU (East Stroudsburg University) in Pennsylvania. He enjoys sports, the outdoors and Thursday Night Trivia. He has a great way of dealing with the homeowners in stressful situations and is an asset to our team.
Joe Kelly
Joe is the newest full-time member of our team. He's continuing his studies at St. Thomas Aquinas, majoring in Criminal Justice. Joe enjoys spending his free time working out at the gym, going dancing and is also an avid Jets fan.
Mike Maurer
Mike works with our production Team on large losses. He's been with us for two years, working full time when schools not in session. He currently attends Rowan University working to obtain his degree in Political Science.
Janet Pomante
Janet has been with SERVPRO of Paramus since its inception. She manages the Marketing Team and is always coming up with great ideas to get SERVPRO's name out there. She's IICRC Certified in Water Removal and Fire Clean-up. She tirelessly dedicates her time to various charitable causes in our community. When she's not living the SERVPRO life, she's looking for a poker game to join (and win).
Tony D'Arco
Tony has been with SERVPRO since 2003. He started on the truck in production, was the GM at the Northeast Bergen County office and now he's an estimator and a Sales and Marketing Manager and Web Designer for SERVPRO Paramus/Northeast Bergen County. He's IICRC Certified in Fire Clean-up, Water Removal, Odor Control and OSHA Health and Safety. He's also IOT Certified in Mold Remediation and is ASD Certified (Applied Structural Drying). Recently received his certification as an Air Sampling Technician and Inspector (Asbestos) in 2016. He's also a member of The Knights Of Columbus (4th Degree Sir Knight). He is an avid fan of playing golf, cigars and the New York Yankees. He looks forward to retiring someday, moving somewhere warm and playing golf ALL THE TIME (for the record, he's not very good yet).
What our
customers are saying
SERVPRO responded within an hour on a Saturday and stayed until the job was completed and came back Sunday morning to check on things. Great guys, very friendly and courteous.
Matt Prout was wonderful. He was very professional and very calming in a stressful situation. He was great to have in my home and made a very unpleasant experience much, much better. Thank you Matt.
We had a small fire in our store. They had extra people there to help me stay open and get things cleaned up. The crew was great and worked very late on a Saturday and Sunday when we were closed. By Monday morning I was running again. It's a good company and they did a very good job.
The entire crew was wonderful!
crew and office staff were wonderful. When you said I was on a waiting list I didn't think I would ever hear from you again. Thanks Sandy and Veronica for calling back. Crew was great. Polite and very funny guys. Will recommend highly to anyone.
Thank you! I’ve never worked with a better bunch of people. Thanks for all your help through this ordeal!!!
No room for improvement. Gus & Kyle were great. Prompt, professional, courteous!! I highly recommend your service!
SERVPRO crew was prompt and professional. Office and on-site, all my questions were answered quickly. Would definitely recommend.
Everyone was great! Mike & Kyle were very professional & great.
SERVPRO responded within an hour on a Saturday and stayed until the job was completed and came back Sunday morning to check on things. Great guys, very friendly and courteous.
Matt Prout was wonderful. He was very professional and very calming in a stressful situation. He was great to have in my home and made a very unpleasant experience much, much better. Thank you Matt.
We had a small fire in our store. They had extra people there to help me stay open and get things cleaned up. The crew was great and worked very late on a Saturday and Sunday when we were closed. By Monday morning I was running again. It's a good company and they did a very good job.
The entire crew was wonderful!
crew and office staff were wonderful. When you said I was on a waiting list I didn't think I would ever hear from you again. Thanks Sandy and Veronica for calling back. Crew was great. Polite and very funny guys. Will recommend highly to anyone.
Thank you! I’ve never worked with a better bunch of people. Thanks for all your help through this ordeal!!!
No room for improvement. Gus & Kyle were great. Prompt, professional, courteous!! I highly recommend your service!
SERVPRO crew was prompt and professional. Office and on-site, all my questions were answered quickly. Would definitely recommend.
Everyone was great! Mike & Kyle were very professional & great.
About Us
With nearly 950,000 residents throughout Bergen County alone, the likelihood for residential disasters are a constant threat that is closely monitored and addressed by restoration professionals like our SERVPRO team. We understand how valuable it is to respond quickly to disasters that threaten residences and businesses, so our technicians remain available 24/7 with the full resources to address threats from water, fire, mold, storms, floods, biohazards, and other damaging situations.
As you might expect from our team that has seen success throughout New Jersey our focus is on our customers and their satisfaction with the work that we do. From our experienced owners Danielle & Anthony Palumbo to our growing roster of technicians accredited by the Institute of Inspection, Cleaning and Restoration Certification, we are always working to improve our service to make it more efficient and effective for the people and properties we help.
With a finite timetable to address structural concerns and widespread effects after any disaster, we understand the importance of offering customers a full-service, comprehensive approach to restoration. Our full-service team of specialists can handle the outcome of a loss throughout its whole process. This overall support is even more valuable with our Large Loss Recovery Team. We can pool resources and personnel to handle substantial loss incident in large commercial and residential properties in our region like the Bergen Performing Arts Center, Outlets at Bergen Town Center, and even MetLife Stadium.
Our successes within Bergen County and beyond stem from our deep commitment to our communities and its people. We work with many organizations like the Knights of Columbus, the American Red Cross, Paramus Rotary, Northern NJ Networking Group, and homeless veterans organizations in our communities as well. Additionally, we stay actively involved in the communities with our involvement in golf scrambles/outings and fundraisers held throughout the year
At SERVPRO of Northeast Bergen County, we know you have options when emergencies occur. However, we will work to continue to be the name that you trust to help when disasters strike.
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