Meet Our Team
Here to Help® 24/7.
SERVPRO of Bismarck
Wendy Larson
Wendy is our General Manager at SERVPRO of Minot and Bismarck. She has certifications from the Institute of Inspection Cleaning and Restoration Certification. She manages office, production, and marketing/sales staff as well as ensuring that the customers needs are being met on all jobs. She is charged with creating a long term vision for the company. Customer satisfaction is very important to Wendy and she strives for SERVPRO to give 5 Star Service.
Mike Gregoire
Mike is the Operations Manager of SERVPRO of Bismarck and Minot.
Mike brings with him over 13 years of experience in the restoration industry while working in the Bismarck/Mandan area.
Customer service and taking care of all the customer's needs is a top priority for Mike. In his spare time he likes to go camping with his family and play softball.
Sheree McDonald
Sheree is our Office Manager. She likes taking motorcycle trips with her husband and enjoys the Minot community. Her daily tasks include managing Accounts Payable/Receivable, payroll, HR, and helping to manage our Reconstruction accounts.
Philip Lawton
Philip is our Reconstruction Department Manager. His daily tasks are creating estimates, ordering materials, and scheduling reconstruction projects. Phil loves playing with his grandchildren and fishing. He enjoys managing projects that always have something different or new to keep things challenging and rewarding.
Brandi Kraft
Brandi is one of our Administrative Assistants and is in charge of handling Production and Mitigation operations. She is based out of our Minot office
Her daily tasks include estimating, coordinating with property owners and insurance professionals, accounts billing, and coordinating mitigation crews.
Alex Saechao
Alex Saechao is a Crew Chief at SERVPRO of Bismarck.
His experience includes certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Alex's favorite part of his job is seeing a smile on a happy customer's face after a job is completed.
Molly Kaylot
Molly is an Administrative Assistant and Job File Coordinator for SERVPRO of Bismarck and Minot. She has an extensive background in both accounting and construction. Molly works with customers on both the mitigation and reconstruction process, and prides herself and being very detail oriented. In her spare time she loves spending time with her family and taking in high school sports.
Sheldon Aarhus
Sheldon is a Reconstruction Technician for SERVPRO of Bismarck. He has many years of experience in the mitigation and construction industry. Sheldon is very meticulous in his work and makes sure the customer's job is left perfect. In his spare time he likes to be outdoors and watch sports.
Stacey Hipsak
Stacey is a Crew Chief at SERVPRO of Bismarck. He has multiple years of mitigation industry experience as well as his Water Restoration Certification from IICRC (Institute of Inspection Cleaning and Restoration Certification). Stacey is also very detailed and takes customer satisfaction as his #1 priority.
In his free time Stacey enjoys camping with his family and watching his children's sports activities.
Micah Rich
Micah is a Crew Chief at SERVPRO of Bismarck. He has his Water Damage Restoration Certification from the Institute of Inspection Cleaning and Restoration Certification Institute (IICRC).
Micah has a great go get it done attitude and takes care of customers with 5 star service from beginning of job to end of job.
When he is not at work Micah likes to spend his time gaming with friends.
Braden Matthews
Braden is a Production Technician at SERVPRO of Bismarck. He has been with the company for over a year and spent this time learning a great deal about the mitigation industry. Braden is hard working and is a great member of the team. Taking care of the customer as quickly as possible is always his priority.
Parker Frenzel
Parker is a Production Technician for SERVPRO of Bismarck. He has been dedicated to learning and growing in the mitigation industry. Parker's main area of focus has been learning from the team and implementing that knowledge to help our customers.
Mike Engle
Mike is a Production Technician at SERVPRO of Minot. He has recently joined the team but has already shown his commitment to learning about the mitigation industry and taking care of the customer.
What our
customers are saying
The quick response and the care they took care of our house, they made it feel like it was their house they were taking care of. They cleaned up very well after themselves. The manager was very professional and easy to work with. Our house looks like new again. Thank you!
Five star service!
Last January I had a water line freeze and burst at my rental home. I was able to get someone to the house to shut off the water and repair the broken water line, however, some of the sheetrock as well as the flooring in my basement was wrecked from the water damage. I contacted my insurance and got them in touch with Ryan at SERVPRO since they did cleanup and restoration as well when most of the time you end up having to hire multiple companies. Although my insurance was a bit of a pain to deal with, Ryan and his guys made it the process smooth and easy. They tore out all the damaged materials, re-leveled the flooring when they put it in and made everything look better than it had before. I would definitely recommend them
Our basement got wet and the sheetrock was damaged. They came in and cleaned it up and repaired it as if it never happened. Will definitely use these services again!
"I could go on forever about all the things I could say about SERVPRO of Bismarck! They were quick and efficient and super friendly to work with. They fixed my water problem faster than I thought possible! I would HIGHLY recommend anyone to use these wonderful gentlemen!"
- via phone call
Worked with Brandon and he was quick to answer all of my questions and very personable!
Great bunch of guys! There to help you through any fire, water, sewer loss. Clean your space & shampoo carpets too!
The quick response and the care they took care of our house, they made it feel like it was their house they were taking care of. They cleaned up very well after themselves. The manager was very professional and easy to work with. Our house looks like new again. Thank you!
Five star service!
Last January I had a water line freeze and burst at my rental home. I was able to get someone to the house to shut off the water and repair the broken water line, however, some of the sheetrock as well as the flooring in my basement was wrecked from the water damage. I contacted my insurance and got them in touch with Ryan at SERVPRO since they did cleanup and restoration as well when most of the time you end up having to hire multiple companies. Although my insurance was a bit of a pain to deal with, Ryan and his guys made it the process smooth and easy. They tore out all the damaged materials, re-leveled the flooring when they put it in and made everything look better than it had before. I would definitely recommend them
Our basement got wet and the sheetrock was damaged. They came in and cleaned it up and repaired it as if it never happened. Will definitely use these services again!
Last January I had a water line freeze and burst at my rental home. I was able to get someone to the house to shut off the water and repair the broken water line, however, some of the sheetrock as well as the flooring in my basement was wrecked from the water damage. I contacted my insurance and got them in touch with Ryan at SERVPRO since they did cleanup and restoration as well when most of the time you end up having to hire multiple companies. Although my insurance was a bit of a pain to deal with, Ryan and his guys made it the process smooth and easy. They tore out all the damaged materials, re-leveled the flooring when they put it in and made everything look better than it had before. I would definitely recommend them
Our basement got wet and the sheetrock was damaged. They came in and cleaned it up and repaired it as if it never happened. Will definitely use these services again!
"I could go on forever about all the things I could say about SERVPRO of Bismarck! They were quick and efficient and super friendly to work with. They fixed my water problem faster than I thought possible! I would HIGHLY recommend anyone to use these wonderful gentlemen!"
- via phone call
Worked with Brandon and he was quick to answer all of my questions and very personable!
Great bunch of guys! There to help you through any fire, water, sewer loss. Clean your space & shampoo carpets too!
The quick response and the care they took care of our house, they made it feel like it was their house they were taking care of. They cleaned up very well after themselves. The manager was very professional and easy to work with. Our house looks like new again. Thank you!
Five star service!
About Us
Who We Are
SERVPRO® of Bismarck was opened in 2022. Ryan Conklin and Lance Larson who have also owned and operated the SERVPRO® of Minot since 2019 and have taken tremendous strides, as owners, to make SERVPRO® one of the most respected cleaning and restoration companies in North Dakota. The franchise has been a trusted Minot company for over a decade. Ryan and Lance wanted to expand this service to Bismarck with the hope of helping homeowners when they are faced with disaster from fire, water, and mold damage.
As owners of Absolute Comfort in Minot, their business model aligned similarly with SERVPRO® services and they saw an opportunity to extend their care for customers and management philosophy to a new field in their industry. Their commitment to quality, honesty, and bringing peace of mind to those facing emergency home problems has now been combined with the SERVPRO brand.
Being local owners, Ryan and Lance want to contribute to the community. They do this by not only offering 24/7 service, but by giving back through youth sporting activities. This includes sponsoring programs such as: youth baseball, youth basketball, The Bobcats Hockey team, the Larks Baseball team and a variety of other youth sports. They believe in improving the quality of life within our community and helping out whenever a homeowner is in crisis.
SERVPRO of Bismarck understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
What We Do
SERVPRO of Bismarck specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Bismarck can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bismarck.
Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.
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