Meet Our Team
Here to Help® 24/7.
SERVPRO of Winston Salem North
Brian Carlson
Brian is our new Director of Training for Team Holcomb. He has over 15 years of experience as a previous owner of SERVPRO and aims to improve our training programs so that we have the best restoration team in the industry.
Vince Willis
Vince Willis is our Operations Manager for the Winston location. He has over 6 years experience. Served in the United States Navy proudly for 10 years, taking him all over the world. His hearty laugh and quick wit will make most disasters melt away. He understands the position you are in during troubling times and tries to expedite the process wherever possible.
Clayton Philbrick
Clayton is our Restoration Manager in Winston. He has attended and received (ASD) Applied Structural Drying, (WRT) Water Removal Technician, (CCT) Carpet Cleaning Technician certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). He has proven to be an excellent manager to our team. Eager to please, makes Clayton an asset when it comes to Customer Service. A Graduate of R.J. Reynolds High School and a Former RJR Demon Football player, he spends his weekends relaxing with his family and watching football.
Liz Artz
Liz doubles as our administrative assistant and job file coordinator. Her energetic attitude and positive voice is a signal to all that we are always HERE TO HELP. Almost everything from people to paperwork will file thru her office, and she always makes sure it ends up in the right location.
Rocco Willis
Rocco is one of our restoration technicians. He is a recent graduate of Reynolds high school. Rocco is part of our Disaster Recovery Team and has traveled around the country responding to some of our Nation's worst Disasters. He is currently IICRC certified for water restoration. Rocco's eagerness to learn is a great asset to our team!
Isaac Cannon
Isaac is one of our restoration technicians. He has attended and received (ASD) Applied Structural Drying, (WRT) Water Removal Technician certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). Isaac is part of our Disaster Recovery Team and has taken part of every storm response we have been to. He brings a can-do energy in the darkest hour of your disaster.
Trevon Eaddy-Pratt
Trevon is a restoration technician of the SERVPRO Winston-Salem North Team. Trevon participates in our Disaster Recovery Team and is quickly learning the ways of SERVPRO.
Ashley Hege
Ashley is our repair estimator for the Winston territory. She has lots of prior experience in construction estimating including being an adjuster for several years. She helps to make sure homeowners are taken care of when it comes to dealing with insurance and getting their home put back together.
Austin Bruce
Austin is one of our senior estimators for Team Holcomb. He has over 6 years of experience with SERVPRO and has helped in every department. He is a jack of all trades!
Devin Rose
Devin is one of our restoration technicians in Winston and for Team Holcomb. He is hard working and is great at making customer's feel comfortable while putting their house back into order.
Jon Brown
Jon is a restoration technician for the Winston office. He is dedicated to providing excellent customer service!
Michael Watson
Michael is a restoration technician. He has several IICRC certifications and lots of experience in restoration. He brings a lot to the team!
Monica Butler
Monica is our contents specialist and helps run our contents warehouse out of Winston. She keeps inventory of our customer's contents and oversees that they are professionally cleaned whether they were affected by fire or water.
Ryan Flannery
Ryan is one of our restoration technicians. He has only been with Team Holcomb for a short time, but is excited to learn as much as he can!
Zach Willis
Zach is the Project Manager for reconstruction in our Winston office. He manages and oversees all of our ongoing reconstruction projects, ensuring our homeowner's get their home back.
What our
customers are saying
They do a great job and communication every day.
Lorenzo & Barry are the best. Went all out to make sure I was happy.
SERVPRO of Winston-Salem North Rocks!!!
SERVPRO of Winston-Salem North helped us with dust and mold remediation and repair/reconstruction. They were prompt, professional, extremely courteous and complete in their assessment of the damage and repair. We have had experience with other cleanup and restoration services and we can say without a doubt that SERVPRO of Winston-Salem North is far-and-away the best service that we have ever had the opportunity to work with. They will be the first call should any other disaster occur in our house.
To whom this may concern, I wanted to let you know I have had one of the best crew from SERVPRO. Vince, Zach Gerald, Brando, Ann, and Clayton. If I had to do it all over again I would pick the same crew. I would tell my friends and my Facebook friends about my SERVPRO family.
SERVPRO of Winston Salem North has been AMAZING ! The entire team has done a GREAT Job with repairing my home. All of the staff has been very nice, and has answered all my questions. The repairs to my home were done in a timely manner. Everyone has gone above and beyond to meet my needs and repair my home.
Great Service, it was "Like it never even happened." Dustin and Chris were very friendly and personable.
GREAT JOB !
Good job by nice people.
Everything was good, very sufficient.
They do a great job and communication every day.
Lorenzo & Barry are the best. Went all out to make sure I was happy.
SERVPRO of Winston-Salem North Rocks!!!
SERVPRO of Winston-Salem North helped us with dust and mold remediation and repair/reconstruction. They were prompt, professional, extremely courteous and complete in their assessment of the damage and repair. We have had experience with other cleanup and restoration services and we can say without a doubt that SERVPRO of Winston-Salem North is far-and-away the best service that we have ever had the opportunity to work with. They will be the first call should any other disaster occur in our house.
To whom this may concern, I wanted to let you know I have had one of the best crew from SERVPRO. Vince, Zach Gerald, Brando, Ann, and Clayton. If I had to do it all over again I would pick the same crew. I would tell my friends and my Facebook friends about my SERVPRO family.
SERVPRO of Winston Salem North has been AMAZING ! The entire team has done a GREAT Job with repairing my home. All of the staff has been very nice, and has answered all my questions. The repairs to my home were done in a timely manner. Everyone has gone above and beyond to meet my needs and repair my home.
Great Service, it was "Like it never even happened." Dustin and Chris were very friendly and personable.
GREAT JOB !
Good job by nice people.
Everything was good, very sufficient.
About Us
At SERVPRO of Winston North, we pride ourselves on being the trusted leader in fire and water cleanup, restoration, and storm recovery services. With extensive experience and state-of-the-art equipment, our team is dedicated to making it “Like it never even happened,” restoring homes and businesses swiftly and efficiently. We offer 24/7 emergency services and handle projects of all sizes with professionalism, care, and attention to detail. From mold remediation to post-disaster recovery, we are committed to exceeding our customers' expectations by delivering high-quality results and exceptional customer service.
SERVPRO of Winston North is locally owned and operated by two families with a shared passion for serving the community. Britt and Stacy Holcomb, alongside Brian and Tanya Carlson, bring a combined total of 40 years of industry expertise and leadership to the franchise. Both families are originally from Columbus, Georgia, with their ties going back to high school, and each moved up here to start their business and families. The two families recently merged to work under SERVPRO Team Holcomb and now have one of the largest territories in North Carolina, spanning from Burlington to Winston and all the way down to Concord. Under their leadership, SERVPRO of Winston North and SERVPRO Team Holcomb continues to grow, serving as a reliable and trusted partner for property restoration across the region.
Recommended For You
Why Use SERVPRO for Challenging Clean-ups
The restoration of your property following a biohazard event or a crime needs …Why Use SERVPRO For Storm Damage Clean Up?
Without warning, nature can take a violent turn: flood cleanup, wildfires, tornadoes, …Why Would You Use SERVPRO to Clean Your Carpets?
Your home’s carpets get the most use and abuse of any surface in your home. You can keep …