Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Uptown and East Charlotte
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Thanks for your excellent service and follow through. Your workers were fantastic.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
It was actually a very easy process for us because SERVPRO did everything that had to be done. They were very helpful and very understandable of the situation, also they were very knowledgeable on what had to be thrown away and what was not safe for us since we have children. They gave us great advice on how to sanitize all of our children's toys and current items. I am very pleased with their work.
My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Thanks for your excellent service and follow through. Your workers were fantastic.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
It was actually a very easy process for us because SERVPRO did everything that had to be done. They were very helpful and very understandable of the situation, also they were very knowledgeable on what had to be thrown away and what was not safe for us since we have children. They gave us great advice on how to sanitize all of our children's toys and current items. I am very pleased with their work.
My house caught fire when I wasn't in the area. In a whirlwind of emotions and confusion, Peter was referred to me. I called him the evening of the fire and he was so patient and understanding of the emotions a situation like this causes...he immediately put me at ease with his demeanor. Peter and his team jumped into action and was at my home the crack of dawn, the very next morning, to tarp my roof. Peter handheld me through the entire mitigation process. Each member of his team went completely above and beyond. They all were professional and reliable. They all thought of me, my home and my items as they were their own - handling every thing with such care and passion! Peter himself became a complete angel to me through out - he was readily available to answer questions and concerns about the process. On site, he was always full of detail and spoke with such care, knowing how emotional a loss is, Peter was my calm during my storm! Peter and his team constantly went above and beyond their job requirements. Even now, as my home has moved towards the rebuild process and Peter's part is done- he still welcomes my calls for his professional opinions! Words just can't express how grateful I am for Peter and his entire team!
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!
About Us
Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally-based restoration team to be a reputable and respected service provider in the Charlotte, NC, area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout our communities. Our professionals have over a century of combined restoration experience, giving each team member a unique and professional approach to every project we undertake to exceed our customers' expectations.
What makes SERVPRO® of Downtown and East Charlotte a premier cleaning and restoration company? For us, it starts with the customer experience. We strive for outstanding service, sensitivity to needs, respect for property, and intelligent solutions to disaster restoration problems.
We are Faster to Any Size Disaster. Our 24/7 support allows us to respond to emergencies with the practical tools and experiences that make a difference when each second counts. Even on holidays, our crew is ready for any crisis that threatens your home or business with damages from water, fire, flooding, storms, or mold. For a stress-free claims process, SERVPRO® of Downtown and East Charlotte works with your insurance to help manage the process and paperwork.
To sum up, SERVPRO® of Downtown and East Charlotte possesses the expertise to help you recover quickly and empathy to assure you during the process. When we finish, it will be "Like it never even happened."
Please call today if you would like to schedule service for your home or business!
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