Meet Our Team
Here to Help® 24/7.
SERVPRO of Southwest Raleigh / Holly Springs
Dawn Boggs
With over 25 years in customer service, Dawn has the skills and knowledge to assist you with any service needs. When she is not working, she loves to travel, spend time baking, reading and spending time with her two boys.
Thomas Shelton
Position:
Technician
Personal:
Thomas has a soothing personality that customers appreciate, especially during a time of need. He is a former professional bass player and recording artist, playing many professional venues across the country during his career.
Professional:
Thomas is a graduate of Virginia Union University in Richmond, V.A. He has over 25 years in the construction arena. From water mitigation and cleanup to painting and drywall, Thomas can handle it. He embodies the spirit of SERVPRO's mantra, "We're Here to Help."
Favorite Part of the Job:
Thomas's favorite part of the job is finding ways to transform a customer's problem into a solution. He is passionate about providing amazing customer service.
Zack Neahusan
Zack is our Construction Manager. Zack has worked in various background during his career, ranging from high end restaurant management to marine construction project management. No matter the background, Zack's approach is always the same. He works relentlessly to provide the best customer experience and produce the highest quality of work possible. When he is not working, he prefers to spend time with his wife and three kids, fish offshore, or go back to his local beach. Zack loves the culture, mission, and values of SERVPRO Team Edwards. He love the fact the owners have surround him with qualified, passionate co-workers who exemplify ever aspect of teamwork.
Matt Furry
Matt is our Production Manager here at Team Edwards. He loves spending time with his family in his free time. He has been in the restoration industry for 3+ years. One of his favorite things about being a part of Team Edwards is that it is one team working towards one common goal.
What our
customers are saying
Organized, professional and caring. She handled my problem like I was family. I can't thank y'all enough for the great service!
The team at SERVPRO made the whole process easy. Their Crew Chief was very polite and communicated clearly. Our project was handled with care and concern for my family. I can't say enough about SERVPRO.
These guys were awesome. Always on time, knowledgeable, and just really nice guys. Highly recommend.
Sergio did a great job he was very professional and knowledgeable. Would definitely use again.
We have had a couple reps but Mr. Thomas Shelton really stood out. Due to covid we were short staffed an he waited so patiently while we looked for keys to units he would have to clean. Am just glad that every time he has come to our facility he has had the same attitude willing to help and listen. He is a great representative for SERVPRO.
Mr. Thomas and Mr. Leonard are great workers. They are professional and personable. I would recommend SERVPRO and these men to anyone.
This is a great group of people. Not only do the care about the customer, but they care about each other. The owner are fully involved. The staff takes pride in their work and makes sure the job is done right from start to finish.
Leonard and Thomas were great! They were on time and explained everything they were doing step by step.
All your employees were professional and explained everything to me in detail. Fred and Mike came out first and had to stay late into the evening to get everything set up in all 3 apartments that flooded. They were very helpful which I appreciated because I was very stressed. The next time Will Watson came by and he was excellent and helpful.
Organized, professional and caring. She handled my problem like I was family. I can't thank y'all enough for the great service!
The team at SERVPRO made the whole process easy. Their Crew Chief was very polite and communicated clearly. Our project was handled with care and concern for my family. I can't say enough about SERVPRO.
These guys were awesome. Always on time, knowledgeable, and just really nice guys. Highly recommend.
Sergio did a great job he was very professional and knowledgeable. Would definitely use again.
We have had a couple reps but Mr. Thomas Shelton really stood out. Due to covid we were short staffed an he waited so patiently while we looked for keys to units he would have to clean. Am just glad that every time he has come to our facility he has had the same attitude willing to help and listen. He is a great representative for SERVPRO.
Mr. Thomas and Mr. Leonard are great workers. They are professional and personable. I would recommend SERVPRO and these men to anyone.
This is a great group of people. Not only do the care about the customer, but they care about each other. The owner are fully involved. The staff takes pride in their work and makes sure the job is done right from start to finish.
Leonard and Thomas were great! They were on time and explained everything they were doing step by step.
All your employees were professional and explained everything to me in detail. Fred and Mike came out first and had to stay late into the evening to get everything set up in all 3 apartments that flooded. They were very helpful which I appreciated because I was very stressed. The next time Will Watson came by and he was excellent and helpful.
About Us
Restoration in Southwest Raleigh
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. SERVPRO of Southwest Raleigh/Holly Springs is the best choice when it comes to restoration and remediation services. Our team is highly trained in water, fire and mold damage remediation. With IICRC credentials, our team meets all the industry standards when it comes to commercial and residential restoration.
Not only does our team help with water damage, fire loss and mold issues, but we also help with disinfecting and sanitization services, storm cleanup, vandalism cleanup and more! Whatever type of residential or commercial damages you face, SERVPRO of Southwest Raleigh/Holly Springs is ready to help you! We are available 24 hours a day, 7 days a week, 365 days a year in case of an emergency situation!
We service areas near North Carolina State University and Lake Johnson! SERVPRO of Southwest Raleigh/Holly Springs is ready to help with our state-of-the-art equipment and fast remediation services. Trust our team!
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