Meet Our Team
Here to Help® 24/7.
SERVPRO of South Durham
Nelson Malave'
Nelson Malave' is our Commercial Project Manager here at SERVPRO of South Durham & orange County. Nelson has several years of experience in the industry, as well as his Water Restoration Technician IICRC certification.
Trea Turney
Trea is a Crew Chief with his Water Restoration Technician, Applied Structural Drying, Carpet Cleaning Technician and Applied Microbial Remediation Technician IICRC certifications.
Jared Ray
Jared is a Crew Chief on our team here at SERVPRO of South Durham & Orange County. Jared likes to read and play basketball outside and looks forward to coming home to his puppy, Tittius. (Jared says he is such a good boy!)
Bobby Gatewood
Bobby Gatewood is a Crew Chief on our team here at SERVPRO of South Durham & Orange County. Bobby loves to spend time with his wife, kids and grandbaby as well as participating in Church activities!
Tony Lucas
Tony Lucas is our South Durham Business Development Representative here at SERVPRO of South Durham and Orange County. He is proud to represent Winston Salem State University with a Bachelor’s Degree in Marketing and Finance and North Carolina Wesleyan College with a Master’s Degree in Business Administration! Tony is a member of the Durham Chamber of Commerce. He also works with multiple non-profit organizations, is involved with several community initiatives, and loves to volunteer here locally in South Durham and the surrounding areas. He loves to work out, run recreationally and travel frequently to experience new cultures and food! Tony is motivated by the opportunity to help the local community and the people that reside within it when faced with unexpected and unforeseen emergencies!
Amelia Jackson
Amelia Jackson is our Business Development Manager here at SERVPRO of South Durham & Orange County. She is proud to represent FAU and Penn State! Amelia has her OSHA, Water Damage Restoration Technician, Fire & Smoke Restoration Technician and Applied Microbial Remediation Technician IICRC certifications. Amelia is a member of the Durham Chamber of Commerce, IFMA and BOMA. She works with multiple non-profit organizations and loves to volunteer here in the Triangle. She loves to garden and go to the lake with her husband DJ, their children Hazel and Vance, and their handsome Bulldog Mr. Charles Bingley Jackson.
Yvonne Underwood
Yvonne Underwood is our Office Manager here at SERVPRO of South Durham & Orange County. We are incredibly grateful to have Yvonne leading our team. In her free time she enjoys spending quality time with her family, friends and adorable fur babies!
Sarah Bryant
Sarah Bryant is our Compliance Coordinator here at SERVPRO of South Durham & Orange County. We absolutely love having her on our team! Sarah loves to relax and spend time with her family, friends and loved ones in her free time.
Irene Acosta
Irene Acosta is our Reconstruction Compliance Coordinator here at SERVPRO of South Durham & Orange County. Irene has her Water Restoration Technician and Fire Restoration Technician IICRC certifications. She enjoys spending time with her family, reading, cooking, and kayaking. She attended medical school in Cuba and is now finishing a bachelor’s in accounting here in North Carolina.
What our
customers are saying
Great guys! Very helpful during the process.
Russ and Brad (owner) were outstanding! Seriously gave me all the answers and assistance I needed.
Really nice, friendly and helpful team of people and I would definitely recommend them all.
The job was done in a professional way. Charles and Mike presented themselves in a professional way and they were courteous.
SERVPRO is Amazing! Very Professional and Friendly.
They were extremely professional each and every time they came.
I wanted to point out nelson and Russ showed extreme patience with this client with all the questions that I presented them with. This company is very fortunate to have these two men.
SERVPRO of South Durham and Orange County has been a life saver to my customers. As a State Farm agent I am blessed to have Jim McNeely and his team in our area. They are punctual and their response time is awesome. They are top notch!
Russ was on time, checked in with me prior to coming and leaving and everything was the way I wanted it. He did follow ups by phone to make sure everything was in place throughout the day.
I wanted to thank Russ and Javier, they were fast, SUPER responsive, knowledgeable and extremely professional. Russ was on top of everything and very patient and thoughtful in helping resolve the issues we had. Thank you.
Keep up the good work. Personally dealt with Hoth, Daniel and Patrick.
Great guys! Very helpful during the process.
Russ and Brad (owner) were outstanding! Seriously gave me all the answers and assistance I needed.
Really nice, friendly and helpful team of people and I would definitely recommend them all.
The job was done in a professional way. Charles and Mike presented themselves in a professional way and they were courteous.
SERVPRO is Amazing! Very Professional and Friendly.
They were extremely professional each and every time they came.
I wanted to point out nelson and Russ showed extreme patience with this client with all the questions that I presented them with. This company is very fortunate to have these two men.
SERVPRO of South Durham and Orange County has been a life saver to my customers. As a State Farm agent I am blessed to have Jim McNeely and his team in our area. They are punctual and their response time is awesome. They are top notch!
Russ was on time, checked in with me prior to coming and leaving and everything was the way I wanted it. He did follow ups by phone to make sure everything was in place throughout the day.
I wanted to thank Russ and Javier, they were fast, SUPER responsive, knowledgeable and extremely professional. Russ was on top of everything and very patient and thoughtful in helping resolve the issues we had. Thank you.
Keep up the good work. Personally dealt with Hoth, Daniel and Patrick.
About Us
SERVPRO® of South Durham and Orange County has been serving Durham County, Orange County, and the surrounding areas for over 21 years. SERVPRO is a national franchise and each franchise is independently owned and operated. Our team here at SERVPRO® of South Durham and Orange County hold certifications in the following areas: IICRC Certified in Water Damage Restoration, Fire and Smoke Restoration, Carpet Cleaning, Applied Structural Drying, Certified Mold Remediation, Biohazard Clean-up and Restoration, Claims Training Subrogation Service, and Lead Certification. SERVPRO® of South Durham and Orange County provides 24-hour emergency services for commercial and residential properties for water damage, fire damage, sewer damage and mold remediation. We are also a national leader in carpet, tile, and upholstery cleaning. We are preferred vendors with many national insurance companies, state and local government agencies, manufacturing companies, universities, and local businesses. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Durham.
SERVPRO of South Durham understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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