Meet Our Team
Here to Help® 24/7.
SERVPRO of North Rowan County / Salisbury
Britt Holcomb
Britt and Stacy Holcomb are the franchise owners of SERVPRO of Greensboro North, Burlington, Kernersville, Winston Salem North, Lexington/Thomasville, Salisbury, Kannapolis/China Grove, and Concord. Originally starting out with one franchise when they moved to Greensboro in 1999, they have now grown to one of the largest territories in North Carolina.
Originally from Columbus, Georgia, Britt now resides with Stacy and their two kids in McLeansville, NC. Britt has always been in the restoration industry, working as a production manager for SERVPRO when he was 19. He has now been an owner for 26 years! He is certified through SERVPRO for Crew Management, Fire Restoration, and Water Restoration. Britt is also certified through IICRC for Water Restoration, Applied Structural Drying, and an Applied Microbial Remediation Technician.
Mike Gosnell
Mike is our Chief Operating Officer with over 15 years of restoration and construction experience!
Brian Carlson
Brian is our Director of Training & Development with experience as a previous SERVPRO owner, he ensures all of our employees have proper training!
Darrell Coltrane
Darrell is our Operations Manager for our Concord branch and has been with Team Holcomb for over a year now. Darrell came to us with a background in managerial experience and has helped to exponentially grow the Concord office since its acquisition in 2019!
Alfredo Montero
Alfredo is our restoration supervisor of the Concord branch. He has been with Team Holcomb for over a year, but came to us with previous experience working for SERVPRO in New York and we are so lucky to have him!
Jorge Moreira
Jorge is a restoration technician for Team Holcomb!
Andre Bryant
Andre is a restoration technician for Team Holcomb!
Tim Coffey
Tim is our Director of Construction and has been with Team Holcomb since early 2023. He has a background in construction management and helps ensure our customers get their homes put back together "Like it Never Even Happened."
Chase Menard
Chase is our Project Manager for the Concord territory!
Mark Parrish
Mark is our senior estimator for the Concord region, providing estimates for mitigation and reconstruction.
Kayle Smith
Kayle is our Director of Administration and has been with Team Holcomb since 2022!
Harley Whitesell
Harley is our Lead Intake for Team Holcomb!
Chelsea Johnson
Chelsea is our Accounts Receivables!
Ashly Crockett
Ashly is our Director of Business Development and has been with Team Holcomb since 2009!
Brad Rossi
Brad is our Business Development Representative for the Concord territory!
Jordyn Holcomb
Jordyn is our Marketing Support Coordinator!
What our
customers are saying
The professionalism and the attention to detail of Alfredo and his team was absolutely a 10!!!! There was much more water damage than initially determined and his team guided us with empathy, articulating the specifics and getting the job done.
The Concord office is very professional and helpful. I appreciate everyone over there. Especially Jordyn, Savannah and Alfredo.
Wonderful service! We didn't have to do anything, and they took away all the old flooring. Alfredo was amazing. He took the time to explain everything to us. A delight to work with! They came in every day and checked the fans. They made such a bad experience better!
SERVPRO is prompt in responding and commitment. Alfredo and jorge are very nice and taken care my water damage.
The entire team were professional, friendly and reassuring of all that they were doing. Would recommend them and use these guys again. Thank you Jay, Andre and Jorge!!
Alfredo and his associate, Frank,did an absolutely amazing job of coming on through and being as attentive as possible in the process of making sure that we were well taken care of. I 100% recommend that if anyone is seeking services from SERVPRO, they should ask for Alfredo & Frank ! These guys are great and deserve the respect!
Great Communication and done on time thanks a lot…cleaned everything up and didn’t leave anything behind…took great care of the furniture and put everything back like it was never moved..such an easy company to work with ..thanks for everything
I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver!
The team did an excellent job recovering my upstairs and garage from a leak. They were professional and respectful, efficient in their work and explained it to me every step of the way. Now I’m using them for the reconstruction part for sure!
The professionalism and the attention to detail of Alfredo and his team was absolutely a 10!!!! There was much more water damage than initially determined and his team guided us with empathy, articulating the specifics and getting the job done.
The Concord office is very professional and helpful. I appreciate everyone over there. Especially Jordyn, Savannah and Alfredo.
Wonderful service! We didn't have to do anything, and they took away all the old flooring. Alfredo was amazing. He took the time to explain everything to us. A delight to work with! They came in every day and checked the fans. They made such a bad experience better!
SERVPRO is prompt in responding and commitment. Alfredo and jorge are very nice and taken care my water damage.
The entire team were professional, friendly and reassuring of all that they were doing. Would recommend them and use these guys again. Thank you Jay, Andre and Jorge!!
Alfredo and his associate, Frank,did an absolutely amazing job of coming on through and being as attentive as possible in the process of making sure that we were well taken care of. I 100% recommend that if anyone is seeking services from SERVPRO, they should ask for Alfredo & Frank ! These guys are great and deserve the respect!
Great Communication and done on time thanks a lot…cleaned everything up and didn’t leave anything behind…took great care of the furniture and put everything back like it was never moved..such an easy company to work with ..thanks for everything
I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver!
The team did an excellent job recovering my upstairs and garage from a leak. They were professional and respectful, efficient in their work and explained it to me every step of the way. Now I’m using them for the reconstruction part for sure!
About Us
SERVPRO of North Rowan County/Salisbury is a trusted name in restoration and cleaning services, proudly serving the local community with professionalism and expertise. Locally owned and operated by Britt and Stacy Holcomb, we are committed to providing high-quality restoration services to help homes and businesses recover after disasters.
As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We understand that emergencies can happen anytime, which is why we offer 24/7 emergency response to mitigate damage and restore properties efficiently.
With state-of-the-art equipment, highly trained technicians, and a customer-first approach, SERVPRO of North Rowan County/Salisbury is ready to handle any size disaster. Whether responding to residential water damage or a large-scale commercial loss, we are dedicated to making damage "Like it never even happened."
Recommended For You
Unmatched Restoration Excellence: Choosing SERVPRO for Your Needs
When disaster strikes, the choice of a restoration service can make all the difference. …We’re your One-Stop-Shop!
JD Power’s Annual Survey on home restoration and reconstruction found that one of the …What Time does SERVPRO North Rowan Close?
Ah, what a question. Many people have been asking this lately, so we’re making an …