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Storm Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Storm Restoration
- Highly-Trained Storm and Flood Damage Cleanup
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Bern
Service Areas
Residential Storm Damage Restoration
On September 5th, five of our crew members traveled from New Bern, NC to Corpus Christi, Texas to help with the damages after Hurricane Harvey. Hurricane Harvey was a category four storm that became the first major hurricane to make landfall in the United States since Hurricane Wilma in 2005. Hurricane Harvey made landfall in the US on August 24 in Rockport, Texas.
That won't be the last time we travel to help with Hurricane cleanup efforts in the United States. Hurricanes and storms hit right here in New Bern and Pamlico County. We are experienced in storm damage cleanup because it happens in our own backyard. You can trust our team of disaster and restoration experts after storm damage.
Services We Provide


Commercial Storm Damage Cleanup
Our SERVPRO professionals are trained and equipped to handle both large and small commercial storm damage jobs, helping to return your business or commercial property to pre-loss condition as soon as possible, so you can get back to running your business.


Roof Tarp and Board-Up Services
If a storm damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protect your property from further damage.
- Our board-up services help to secure your property from weather, animals, and illegal entry.
What our
customers are saying
Drying and restoration went great. We would use SERVPRO again but we hope not.
The 3 gentlemen dispatched from SERVPRO to come to our home were extremely professional, dedicated, and hard working. In a matter of a few hours they had our carpet, base boards, and padding out and started the drying process. We could not have asked for a better crew to come out in our time of need. I can tell you that without a doubt if any of my Marines ever experience a disaster such as we did I will definitely recommend your company!
We recently had a very pleasant experience with SERVPRO following a major water leak in our two-story home. They arrived on time the day after we had 5 rooms heavily impacted by water damage, with fans and dehumidifiers to get the drying process started. They worked closely with us to explain their clean-up process, and what we should expect over the next week or so. They were at our house, on time, every day for the next 6 days to monitor the dampness and to perform the demo work required to prepare the house for repairs. They worked with the insurance company's field appraiser in his assessment, who agreed with all the repairs recommended by the SERVPRO team. Paul and Jake were very courteous, informative, and respectful of our time. We would recommend this company to anyone!
SERVPRO was great to work with. Thank you so much!
The anxiety that comes with a flooded home can be extremely devastating, not only emotionally but physically as well. When our home recently was flooded by a kitchen faucet failure, SERVPRO arrived immediately and began mitigating the water and drying out our residence. Their expertise and knowledge of corrective procedures saved our home.. The staff and crews were exceptional; polite and thorough in their service. Thank you all for your professional, fantastic and gratifying service. We are so thankful for SERVPRO's Professional Services.
Good job. Couldn't ask for improvement. Good the way it is.
Thank you again for coming all the way to Ocracoke to help us with our Hurricane Dorian mess. We greatly appreciate all that you did.
Very grateful for your team and all that they did.
Justin and Ed were very nice and polite.
Drying and restoration went great. We would use SERVPRO again but we hope not.
The 3 gentlemen dispatched from SERVPRO to come to our home were extremely professional, dedicated, and hard working. In a matter of a few hours they had our carpet, base boards, and padding out and started the drying process. We could not have asked for a better crew to come out in our time of need. I can tell you that without a doubt if any of my Marines ever experience a disaster such as we did I will definitely recommend your company!
We recently had a very pleasant experience with SERVPRO following a major water leak in our two-story home. They arrived on time the day after we had 5 rooms heavily impacted by water damage, with fans and dehumidifiers to get the drying process started. They worked closely with us to explain their clean-up process, and what we should expect over the next week or so. They were at our house, on time, every day for the next 6 days to monitor the dampness and to perform the demo work required to prepare the house for repairs. They worked with the insurance company's field appraiser in his assessment, who agreed with all the repairs recommended by the SERVPRO team. Paul and Jake were very courteous, informative, and respectful of our time. We would recommend this company to anyone!
SERVPRO was great to work with. Thank you so much!
The anxiety that comes with a flooded home can be extremely devastating, not only emotionally but physically as well. When our home recently was flooded by a kitchen faucet failure, SERVPRO arrived immediately and began mitigating the water and drying out our residence. Their expertise and knowledge of corrective procedures saved our home.. The staff and crews were exceptional; polite and thorough in their service. Thank you all for your professional, fantastic and gratifying service. We are so thankful for SERVPRO's Professional Services.
Good job. Couldn't ask for improvement. Good the way it is.
Thank you again for coming all the way to Ocracoke to help us with our Hurricane Dorian mess. We greatly appreciate all that you did.
Very grateful for your team and all that they did.
Justin and Ed were very nice and polite.
About Us
Under New Management
John and Cynthia Baldwin are the new owners of SERVPRO of New Bern. They are really excited about bringing their years of experience in the Service Industry to Craven and Pamlico Counties.
John and Cynthia Baldwin bought a SERVPRO franchise in 2015. Since then they have grown year after year and have bought more franchises along the way. They now own six franchises between North Carolina and Virginia. John's experience in the construction industry for 30 years made it a natural choice to buy a franchise and continue helping people when they needed it most, when they need fire restoration, mold remediation, or water damage cleanup.
New Commercial Large loss and Storm Services
One of the most immediate ways to help New Bern and surrounding areas is with commercial and storm services. The Baldwins have hundreds of air movers and dehumidifiers waiting in a trailer to be used. In order to be Faster to Any Size Disaster all this equipment is in a trailer ready to go 24/7. No need to gather equipment or rent from a supplier. SERVPRO of New Bern is ready to cleanup after a large commercial fire or large flood affecting hundreds of homes.
