Carlos Olvera, the Owner, came personally to access the mold infestation we had in our home. After a very detailed discussion where he explained exactly how they were going to proceed, I felt more than comfortable in hiring him and his team. And I was not disappointed.  Call these guys if you want true professionals in your personal space.

SERVPRO of High Point did an amazing job getting rid of the mold in our downstairs bathroom.  They were very respectful of our home and worked long hours until the job was done. We highly recommend them.

We had SERVPRO of High Point come to our home after we were diagnosed with a “sick” house.  There was mold everywhere!  Not only did they get rid of the mold but they also replaced many of the rotted boards behind our walls and in our crawlspace area. True professionals. On time daily. Respectful. Hard working and trustworthy. We’ve already spread the word about this first class operation.

i had a terrible odor coming out of my bedroom closet and downstairs bathroom. I initially thought that it was my Cat Charlie who has bladder issues but the smell wasn't exactly like cat urine. I have a hard time detecting smells as I had surgery on my nose several years ago that created some blockage to the inside of my nose. Even though I wasn't sure what was causing the smell, I called SERVPRO of High Point to see if they'd come help me. They sent a nice young man out within just a couple days of my phone call. Ivan was able to confirm that the odor was due to mold growth that I had not even noticed before and told me how he could help get rid of it. The work was completed in less than a days time and the smell is completely gone now. I'm calling them back again if I ever need more help with my home. They were all super respectful and kind to me.

A big thanks to SERVPRO of High Point for getting rid of the mold in our attic area. We had a leak in our roof and were unaware of the damage it was causing in our attic.  They explained their processes to us up front and kept a very strict work routine as to when they'd be at our home.  We couldn't of asked for a more professional Company.

My mother-in-law recently passed in the home she had shared with her 3 dogs for 31 years.  She was not very social with us and got less and less friendly as her dementia took over most of her memory and coherent thoughts. Mike would go every week or so to check on her as she sometimes didn't remember who he was and didn't even want to let him in some days. She recently had a hip replacement and wasn't getting around very well. We found her dead on the kitchen floor three days after our last visit. We were devastated knowing that she had died alone only to have the dogs lick up her body fluids and blood. We didn't know what to do but knew we had to find a company to come clean up what was left of her. My son recommended SERVPRO of High as he had used them before for the kitchen fire he had in his home three years ago. They came out within a matter of hours that day and thoroughly cleaned up where her body had been laying with strong chemicals. What I liked most about Savannah and Chris was how compassionate they were towards us and went in detailed explanation of how their processes worked in cleaning up something like this. They were so very kind to us and for that we'll be forever grateful.

We had a musty odor in our basement for months.  We thought it was just the way a basement smells until we had a friend comment on the odor.  We decided to have SERVPRO of High Point come out to check and see what was going on.  They uncovered a serious mold problem in the wall cavity that had been going on for quite some time. They took care of the mold and were able to locate the source of the moisture too.  We were beyond impressed with their professionalism and sense of urgency.  We will be using them again in the near future to clean out our ducts.

Very excellent job done by the team at SERVPRO of High Point. The musty odors are finally gone from our home thanks to them. Ivan and Chris worked hard to find the source of the odor and got rid of all the mold.  They were able to get it off our belongings too. The futon looks brand new. We highly recommend them.

Water had been seeping into our finished basement for years. We had no idea that this would lead to a serious mold problem.  With very little information on how to handle this type of situation, we looked through the internet and found SERVPRO of High Point.  What a stroke of great luck for us! They replaced our carpet and remediated the mold in a matter of days. We are forever customers.

Carlos Olvera, the Owner, came personally to access the mold infestation we had in our home. After a very detailed discussion where he explained exactly how they were going to proceed, I felt more than comfortable in hiring him and his team. And I was not disappointed.  Call these guys if you want true professionals in your personal space.

SERVPRO of High Point did an amazing job getting rid of the mold in our downstairs bathroom.  They were very respectful of our home and worked long hours until the job was done. We highly recommend them.