In January 2014, we had severe freezing temperatures in Asheville, NC and, as a result had some water pipes rupture over our garage. Before we discovered the break, seeping water had saturated the insulation and extensively damaged the garage ceiling and walls.

Our insurer (USAA) referred us to SERVPRO to repair the damage. Our experience with SERVPRO was outstanding in every respect. Their Project Manager was super. She managed a turnkey restoration for us, from start to finish.

This past summer we experienced extensive water damage to our home and called SERVPRO of Asheville to assist us. Each employee we came into contact with in the following months acted professionally and responsibly toward our property and us. What a positive experience it was for us in a very difficult situation. Please thank all of the SERVPRO employees who assisted us.

We were very pleased by the level of service at SERVPRO.  The team was very knowledgeable and they restored our home quickly back to pre storm conditions.  We would defiantly use them again if needed in the future. 

I have been meaning to let you know how much I appreciate all your efforts in finding someone to help out Ms. Hensley with her home repairs. We were able to get State Farm to renew the policy with the repairs that were made. You guys really went above and beyond and we really appreciate all the good work you do for us. It means so much to know that we can recommend you with full confidence, that the job will be taken care of, and that our customers will be treated well.

After severe storm damage to our home, SERVPRO restored our home back to normal conditions quick.  We never had to worry about anything.  The process was smooth and seamless. 

Thank you for the fine job your company did restoring my house in Black Mountain when we suffered water damage from a leaking roof. From first contact the cherry welcome of your phone receptionist, to final clean up. I was assured that my crisis was under control. My Project Manager reassured me, kept me informed, and worked with me on scheduling the several contractors. Each contractor did quality work in a most professional and personal manner.

From small to significant amounts of damage, the professionals at SERVPRO of Asheville East have you covered. They have years of experience and have built an excellent reputation for their outstanding work. Why would you chance it by using anyone else? Great job SERVPRO!

Great job SERVPRO of Asheville East. Addressed all of my concerns, worked throughout the night to pump the water out of my basement and left my home looking fantastic.

When our HVAC unit flooded into our home, we were shocked. Luckily we called this company and they not only helped us clean up our home but showed us how to keep up maintenance on our HVAC system.

In January 2014, we had severe freezing temperatures in Asheville, NC and, as a result had some water pipes rupture over our garage. Before we discovered the break, seeping water had saturated the insulation and extensively damaged the garage ceiling and walls.

Our insurer (USAA) referred us to SERVPRO to repair the damage. Our experience with SERVPRO was outstanding in every respect. Their Project Manager was super. She managed a turnkey restoration for us, from start to finish.

This past summer we experienced extensive water damage to our home and called SERVPRO of Asheville to assist us. Each employee we came into contact with in the following months acted professionally and responsibly toward our property and us. What a positive experience it was for us in a very difficult situation. Please thank all of the SERVPRO employees who assisted us.