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Meet Our Team
Here to Help® 24/7.
SERVPRO of Carthage, Joplin
Greg Cook
Greg Cook is the Owner/Operator of SERVPRO of Carthage/Joplin. He has 36 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Water Damage Restoration, Lead Safe Practices, and Subrogation. In his free time, he enjoys spending time outdoors and with his family.
Barbara Cook / Owner
Barbara has owned SERVPRO of Carthage/Joplin for 32 years. She is certified in the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Water Damage Restoration and Subrogation.
Brandon Cook / Owner
Brandon has owned SERVPRO of Carthage/Joplin for 20 years. He is certified in the Institute of Inspection Cleaning and Restoration Certifications (IICRC): Carpet Cleaning, Water Damage Restoration, Applied Structural Drying, Fire Damage Restoration, Applied Microbial Remediation, Odor Control, Lead Safe Practices, and Subrogation.
Zachary Sloan
Zachary Sloan is the Operations Manager at SERVPRO of Carthage/Joplin and has recently become part owner. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Microbial Remediation Technician, Fire Damage Restoration Technician, and Odor Control. In his free time, he enjoys being outdoors with his wife, daughter, and 2 dogs (American Bully and German Shorthaired Pointer).
Megan Sloan
Megan Sloan is the Office Manager at SERVPRO of Carthage/Joplin and has recently become part owner. She has 4 years of experience with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. In her free time, she enjoys typical girly stuff (shopping and getting pedicures) as well as spending time outside and driving her Jeep.
Bryan Morris
Bryan Morris is the Restoration Project Manager at SERVPRO of Carthage/Joplin. He has 14 years of experience (6 years with SERVPRO) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation, Carpet Cleaning Technician, and Fire & Smoke Damage Restoration. In his free time, he enjoys spending time with his wife, two kids, and 3 dogs. He also enjoys fishing, golfing, and watching hockey.
Cortney Whitmore
Cortney Whitmore is the Job File Coordinator at SERVPRO of Carthage/Joplin. She has been with us for 6 months. In her free time, she enjoys the outdoors by camping and jeeping. She also loves her two dogs Zeus (Chihuahua) and Smokie (Shih tzu).
Tandi Judy
Tandi Judy is the Restoration Project Manager (Fire, Bio, and General Cleaning) at SERVPRO of Carthage/Joplin. She has 6 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Restoration, Odor Control, and Water Removal Technician. In her free time, she enjoys the outdoors (fishing, hunting, and rodeos). She also enjoys spending time with her kids and family.
Tyler Hicks
Tyler Hicks is a Restoration Supervisor at SERVPRO of Carthage/Joplin. He has 3 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician. In his free time, he enjoys spending time with his family and watching football.
Alyssa Cook
Alyssa is one of our amazing Technicians at SERVPRO of Carthage/Joplin. She works hard to get the job done quickly.
Bethany Crable
Bethany is on the SERVPRO of Carthage/Joplin team as a Technician. We're so lucky to have her be a part of this team.
Candi Thompson
Candi is our amazing Accounts Manager at SERVPRO of Carthage/Joplin. She makes sure everything is running smoothly!
Carl Wilkes
Carl is a Carpenter on our team at SERVPRO of Carthage/Joplin. He is skilled in his craft and works hard for our team!
Charles Hambleton
Charles is a Restoration Supervisor on our team. He works hard to lead our team at SERVPRO of Carthage/Joplin. We're grateful for him!
Cody Palmer
Cody is a Carpenter Lead on our team at SERVPRO of Carthage/Joplin. He is a great leader and an excellent carpenter!
David Mcknight
David is a Restoration Supervisor at SERVPRO of Carthage/Joplin. He works really hard to manage our technicians and cleanup team.
Ethan Flenniken
Ethan is a Carpenter Lead with our team. SERVPRO of Carthage/Joplin is lucky to have him as a leader and witness his skills!
Jayden Nelson
Jayden is a Technician here on our team at SERVPRO of Carthage/Joplin. He works hard to get the job done quickly and efficiently!
Jonathan Hartman
Jonathan is our amazing Warehouse Operations Supervisor! He works hard and helps keep our operations in the warehouse organized.
Juanita Cervantes
Juanita is a Technician on our team. She is an efficient team member and we are lucky to have her on the SERVPRO of Carthage/Joplin team.
Kaden Fobair
Kaden is a Technician for our team at SERVPRO of Carthage/Joplin. He gets the job done!
Khali Johnson
Khali is our Government Accounts Manager. Her position is unique, and we are lucky to have her be a part of the team at SERVPRO of Carthage/Joplin.
Klay Ackerson
Klay works as a Technician on our team. He is frequently at the location of our current cleanup jobs. Thanks for being a part of the SERVPRO of Carthage/Joplin team, Klay!
MIke Sylva
Mike works as a Carpenter Lead on our team at SERVPRO of Carthage/Joplin. Thank you for working so hard for our team, Mike!
Payden Armstrong
As a Technician with SERVPRO of Carthage/Joplin, Payden works on a lot of our restoration and cleanup jobs and projects. We're lucky to have him be a part of this team.
Reece Walker
Reece is a Carpenter on our team! He works closely with our Carpentry team to get all of our restoration and renovation projects done quickly.
Sam Urie
Sam works as a Technician on our team! Thank you for working so hard with the rest of our team to get each job done efficiently and quickly.
Shane Walker
Shane leads our team as our Reconstruction Manager. He works hard to lead our team members during each and every restoration and remediation project.
Shanobi Lutes
Shanobi is a Technician for SERVPRO of Carthage/Joplin, working hard to get our remediation and restoration jobs done quickly.
Stephanie Sylva
Stephanie is our Restoration Supervisor for SERVPRO of Carthage/Joplin. She is a great leader and an important member of our team!
What our
customers are saying
Josh went above and beyond and did an excellent job.
Fast professional and good at what they do. Had great service through all of SERVPRO special shout-out to Derek McElroy and Richard who came out today to demo my basement. Went above and beyond to make the process as seamless as possible for my family!
Excellent people that work for SERVPRO. We appreciate your efficient in getting out so quickly.
They were very helpful and professional in all ways. They helped pack and store things and were so careful with it all. We could not have been treated any better. Tyler went above and beyond with all the service we received. He is an asset to your company. All your employees we have had contact with were professionals and courteous.
Tandy, Zildjian, Juanita, Jackie and boys they were great!
The team has been so insightful and helped us understand the process as they went along. Tandi gave us information about how the Ducts being cleaned would be what we needed to help with our air being clean since I'm on oxygen. They were very polite and even brought out laundry detergent to clean the laundry that was affected. I'm very blessed to have had their help.
Bryan and crew did a great job.
This company is awesome! Derek, Shane and their teams are wonderful people to work with.
Everyone in the courthouse has commented on what a fantastic job the crew has done. This was my first experience with your company and I have been very satisfied.
Josh went above and beyond and did an excellent job.
Fast professional and good at what they do. Had great service through all of SERVPRO special shout-out to Derek McElroy and Richard who came out today to demo my basement. Went above and beyond to make the process as seamless as possible for my family!
Excellent people that work for SERVPRO. We appreciate your efficient in getting out so quickly.
They were very helpful and professional in all ways. They helped pack and store things and were so careful with it all. We could not have been treated any better. Tyler went above and beyond with all the service we received. He is an asset to your company. All your employees we have had contact with were professionals and courteous.
Tandy, Zildjian, Juanita, Jackie and boys they were great!
The team has been so insightful and helped us understand the process as they went along. Tandi gave us information about how the Ducts being cleaned would be what we needed to help with our air being clean since I'm on oxygen. They were very polite and even brought out laundry detergent to clean the laundry that was affected. I'm very blessed to have had their help.
Bryan and crew did a great job.
This company is awesome! Derek, Shane and their teams are wonderful people to work with.
Everyone in the courthouse has commented on what a fantastic job the crew has done. This was my first experience with your company and I have been very satisfied.
About Us
Professional Restoration Team
Since 1987, SERVPRO of Carthage/Joplin has been a trusted partner for residents and businesses in the Carthage and Joplin, MO areas, helping them recover from the unexpected challenges of floods, fires, and other disasters. Our highly trained team is equipped to handle a wide range of restoration needs, including water damage, fire and smoke damage, mold infestations, debris removal, and even vandalism restoration. With IICRC-certified training, our experts ensure the highest standards of remediation and restoration services.
We proudly serve communities throughout Missouri, including Neosho and Carl Junction. At SERVPRO of Carthage/Joplin, we’re committed to helping our neighbors rebuild after natural disasters, working closely with property owners, landlords, and homeowners to restore their properties quickly and efficiently. To make the process as seamless as possible, we also collaborate with insurance providers to help determine coverage and navigate claims.
When disaster strikes, you can rely on the professionals at SERVPRO of Carthage/Joplin for prompt and reliable emergency restoration services. We're here to help you get back to normal, fast!
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