Meet Our Team
Here to Help® 24/7.
SERVPRO of Hutchinson, North Waconia
Ashley D.
Ashley is the cornerstone of our office operations and scheduling. Often the first point of contact for our customers, her friendly and reassuring demeanor instantly puts them at ease as she confidently guides them through the process. In addition to managing scheduling, Ashley also contributes her talents to our marketing efforts, making her an essential member of both our customer service and outreach teams.
Ashley R.
Ashley, our Customer Success Manager, expertly balances her responsibilities between leading our marketing outreach efforts and guiding our valued residential and commercial customers through the entire restoration process. From start to finish, she ensures that every client feels informed, supported, and confident in the services we provide.
Kyle
Kyle, our Restoration Manager, is a reliable leader, especially in times of crisis. With his approachable and friendly nature, he excels at keeping clients informed and reassured at every stage of their restoration project. His clear communication and expertise ensure clients feel supported, making the entire process as smooth and stress-free as possible.
Carissa
Carissa, our Director of Operations, brings a wealth of experience in customer service and office administration. She holds key certifications such as IICRC, ASD, and WRT, guaranteeing that every aspect of our operations is handled with expert precision.
Colin
Colin's calm and steady leadership during a crisis is invaluable when it’s needed most. As our Restoration Manager, he brings a wealth of expertise to every project, backed by certifications including IICRC, WTR, ASD, OSHA 10, and FSRT. His extensive qualifications and composed approach ensure each restoration job is managed with confidence and professionalism.
Grace
Grace, a Lead Technician on our Restoration team, is known for her positive attitude and friendly smile, bringing a comforting presence to even the most challenging jobs. Her expertise, paired with her approachable demeanor, ensures that every project is managed with professionalism and care, making her an invaluable asset to our team.
Conncer
Conner, one of our Restoration Leads, is recognized for his strong work ethic and customer-focused approach. His dedication to both the work and the clients we serve makes him a valuable leader, ensuring every project is completed with the utmost care and professionalism.
Dave
Dave, one of our experienced Restoration Technicians, manages many of our special projects. In his role, he is responsible for assessing damage and executing precise restoration plans, while also overseeing specialized projects. Whether it’s water damage, mold remediation, or structural restoration, Dave’s extensive knowledge and commitment to excellence ensure that every project is completed to the highest standard.
Kayden
Kayden, one of our Restoration Technicians, specializes in tasks like water extraction, structural drying, and mold remediation. His positive energy and strong work ethic ensure that each restoration job is completed with precision and care, making him a valuable asset to our team.
Nolan
Nolan is one of our skilled Restoration Technicians, dedicated to delivering exceptional results on every project. His role involves assessing damage and executing tasks with precision. Nolan's commitment to quality makes him an integral part of our team, ensuring that each job is completed to the highest standard, restoring properties to their pre-damage condition.
Juan
Juan, our tough-as-nails Water Restoration Technician, is a fantastic addition to our team. A true powerhouse, he approaches every challenge with determination and skill. His expertise and relentless work ethic ensure that every job is completed with precision and efficiency.
Jayden
Jayden, one of our Restoration Technicians and a true powerhouse on our team, tackles every challenge with determination. Known for taking on the toughest jobs, his relentless work ethic and expertise make him an invaluable asset to our restoration efforts.
Abby
Abby is an experienced Restoration Technician who joins our team during her breaks from pursuing a degree at Minnesota State Mankato. Her ability to jump into projects and see them through with efficiency and expertise makes her an exceptional contributor to our team.
Luke
Luke is a highly valued Restoration Technician on our team, always ready to lend a hand and ensure the success of every project. He plays a crucial role in assessing damage, performing water extraction, drying structures, and handling mold remediation and repairs. His dedication, teamwork, and initiative make him an essential part of our operations, consistently contributing to the success of each job.
About Us
OUR COMMITMENT TO YOU
SERVPRO of Hutchinson, North Waconia is Here to Help® provide you with peace of mind and expertise when damage and disaster happen to your home or business. Our professionally trained and certified team handles disaster every day, so we quickly respond and communicate at each step until your property is back in working order as quickly as possible.
SERVICES AND CERTIFICATIONS
Our team specializes in the clean-up and restoration of residential and commercial properties after issues from:
- Smoke
- Fire
- Water
- Sewage
- Mold
- Trauma or Crime
- Storms
- Floods
- Sump Pump Failure
- Biohazard accidents
- COVID
- And More
We are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and continue our education and certifications on an on-going basis to ensure the quality of our work. In addition, all employees must pass a background check at the start of employment as well as on a yearly basis. These standards ensure that we have the best team and provide you with the best service on-site and precise documentation for accurate and transparent estimates.
Our dedicated team at SERVPRO of Hutchinson, North Waconia is committed to answering your call when you need us 24/7 for water, fire clean up and restoration.
We’re available to help you 24/7. Contact us at 320-640-2975
OUR STORY
SERVPRO® is a trusted leader in the restoration industry for over 50 years and has worked hard to the earn the reputation as #1 in the cleanup and restoration industry. Randy and Marlo Ray, owners of SERVPRO of Hutchinson, North Waconia strive to make the communities we serve the best places to live and work by supporting the area’s community services, schools, and emergency services with support.
Randy and Marlo Ray expanded their SERVPRO service areas to include the surrounding communities of Hutchinson and McLeod County, Sibley County, and into Waconia and Carver County. Both Randy and Marlo grew up in Southern Minnesota are passionate about helping those in need and inspiring others to meet their potential. Marlo is a 1999 graduate of Gustavus Adolphus College and experienced first-hand flooding in Saint Peter and the devastating tornado in 1998 that hit the community. That same storm also impacted her childhood home. Marlo has developed a successful Marketing and Consulting business working with corporations world-wide and small individual businesses. Randy is a 1999 graduate from St. Thomas University and had a successful career in Technology working with some of the top minds globally. But it’s the people that he enjoys getting to know, solving problems, and helping them to succeed. Randy’s certifications include IICRC, RRRP, FSRT, AMRT, ASD and WRT.
- 24/7 Emergency Service
- #1 Choice in Clean Up and Restoration*
- Contact us 320-640-2975 for service
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