![Shaun D. Hickman](https://franchiseadmin.servpro.com/FranchiseContent/OwnerPhotos/19003-56772df4-960b-4cbc-9db2-759e9f54d477.png)
Meet Our Team
Here to Help® 24/7.
SERVPRO of Downtown Minneapolis / Team Hickman
Shaun - Owner
Meet our owner, Shaun Hickman. Shaun has a solid 20+ years in the restoration field.
Mat - Operations Manager
Mat has been with us here at SERVPRO for 6 years.
Bo - Sales & Marketing Manager
Bo is our resident friendly Mr. Rogers.
Theresa - Assistant Operations Manager
Theresa has been a part of our team for over 3 years.
Demetrius - Project Manager
Demetrius joined our team with 7 years experience under his belt.
Robert - Estimator
Robert has been with our team for 3 years and keeps us laughing with his daily . . .
Nate - Project Manager
Nate has earned certifications in IICRC Water Damage Restoration Technician . . .
Brandon - Project Manager
Brandon is one of our Project Managers and has over 4 years of experience in . . .
Matt R
Matt R has experience in everything we do.
Jeremy - Shop Manager
Jeremy has been with us for over a year and has been a tremendous asset to our . . .
Todd - Construction Coordinator
Todd is always looking for that last final detail and making sure that all our . . .
Ken - Construction Coordinator
Ken is always looking to help!
Keith - Construction Coordinator
Keith is one of our carpenters. He joins our team with 5 years of experience on the rebuild side of the business.
Laura - Human Resources Manager
Laura is known as “The Regulator”
Steve - Job File Coordinator
Steve has the ability to talk to anyone and is always there to lend a helping . . .
Shanda - Accounts Receivable
Shanda came to SERVPRO with six years of customer service experience!
Mark - Project Manager
Mark is one of our Project Managers here at SERVPRO.
Jaxon - Production Technician
Jaxon is one of our Production Technicians.
Joel - Carpet Cleaner
Joel is the friendly face you will see when you opt for our carpet cleaning . . .
Jayce - Production Technician
Jayce is one of our Production Technicians.
Adam - Construction Coordinator
Adam is one of our Construction Coordinators.
Chris - Commercial Accounts Manager
Chris is one of our Commercial Accounts Managers.
Hunter - Production Technician
Hunter is one of our Production Technicians.
Jamey - Production Supervisor
Jamey is one of our Production Supervisors.
Kou - Carptener
Kou is one of our talented carpenters.
Harley - Production Technician
Harley is one of our Production Technicians.
Krystal - Marketing Representative
Krystal joins us with a background in law enforcement.
Mikayla - Vendor Accounts
Mikayla is our resident rockstar, our go-to gal for any questions.
Richie - Carpenter
Richie joined our team in March 2022 as a Carpenter, with over 5 years of . . .
Dakotah - Production Technician
Dakotah joined our team in March 2023 as a Production Technician.
About Us
At SERVPRO of Downtown and Minneapolis NW, we provide peace to our clients in the most stressful times.
SERVPRO of Downtown and Minneapolis NW comprises a dedicated team of professionals committed to serving our customers with care and excellence. Whether assisting...
![Shaun D. Hickman](https://franchiseadmin.servpro.com/FranchiseContent/OwnerPhotos/19003-56772df4-960b-4cbc-9db2-759e9f54d477.png)
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