Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Downtown Minneapolis / Team Bates & Hogan
Cory Bates
Cory, the owner of our 11 franchises, has been with SERVPRO for 21 years. He began his professional career in the United States Navy aboard the aircraft carrier USS Kitty Hawk (CV-63), operating throughout the Pacific and Indian Oceans and completing two tours in the Arabian Gulf. As an Aircraft Director on the ship’s flight deck, Cory was responsible for the safe and efficient launch and recovery of aircraft, managing the movement of people and equipment, and ensuring their combined safety.
After his honorable discharge, Cory returned home to study East Asian Language and Culture at the University of Kansas. He then embarked on a career in property restoration. Drawing from his training and experience in the high-stakes environment of an aircraft carrier’s flight deck, Cory has successfully built his business and managed complex projects. He takes pride in his team and their achievements, as the company has grown to become one of the largest and most respected operators in the SERVPRO system.
“Our goal has never been to be the biggest, but it has always been to be the very best,” Cory says. He is grateful that SERVPRO has given him the opportunity to engage with the community through various charities and local outreach programs, including Ronald McDonald House, Big Brothers Big Sisters KC, Kids TLC, Variety KC, and the Maranatha Family Worship Center.
Mike Hogan
Mike Hogan is our General Manager and part owner of SERVPRO®; Team Bates/Hogan.
What he enjoys most about his job is building relationships with his co-workers and watching them reach their full potential. In his free time he likes to be outdoors with his wife and children.
Alec Demgen
General Manager, Alec is a charter member of SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis locations. He is our operations manager.
We hired Alec as a restoration supervisor and he has worked his way up in the company, managing commercial and residential projects for water, fire, mold, content, biohazard and general cleaning. He now oversees production and business development for our Minneapolis franchises. Alec lives in South Minneapolis with his fiancé.
Gustavo Amato
Project Manager
Gustavo is one of our project managers at SERVPRO of Northeast Minneapolis and SERVPRO of Downtown Minneapolis. Gustavo got his start in restoration on large storm projects and has over 5 years of experience in water, fire and mold restoration.
Dominic Christensen
Project Manager
Dominic is one of our project managers. He has a degree in Medical Lab Technology and has been in the restoration field for nearly 10 years. He is IICRC certified in water, fire, mold, odor and carpet cleaning.
He is also RSA certified in crime scene and trauma clean up. When he’s not working you will find him with his wife and two daughters or pursuing one of his many nerdy hobbies.
Mariah Wilson
Office Administrator
Mariah is our office administrator at SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis. Mariah has been with us since 2021 and is the glue that holds it all together. She enjoys spending time with her family and doing summer activities.
Jon Merten
Restoration Supervisor
Jonathan is a restoration supervisor for SERVPRO®; of Northeast Minneapolis & SERVPRO®; of Downtown Minneapolis. Jon comes from a background in security management. Jon has two years of experience and is IICRC certified in fire, as well as having considerable experience running commercial and residential projects for fire and water.
Seth Menke
Restoration Supervisor
Seth is a restoration supervisor for SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis who has been with us since December 2020. Seth is experienced in residential and commercial water loss, mold, fire and content inventory/packing/cleaning. Seth is IICRC certified in water.
Lucas Humblet
Restoration Supervisor
Lucas is a restoration supervisor for SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis. Lucas has been with us since November of 2021 and is always quick to respond to an after-hours call. Lucas is a farmer in his spare time and loves the outdoors.
Ben Artman
Restoration Supervisor
Ben is a restoration supervisor with SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis. Ben is IICRC certified in water. Ben is also a musician and plays guitar in his free time.
Jose Reyes Lemus
Production Technician
Jose is a production technician with SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis. Jose comes from a landscaping background and has been with us since October 2022. Jose is experienced in commercial and residential water losses as well as mold.
Bill LaBarre
Warehouse Technician
Bill is our warehouse technician. He takes care of equipment and vehicle maintenance, content cleaning and keeping the place organized. Bill occasionally works in the field on a fire, bio or moving project, and is a genuinely fun personality around the warehouse and offices.
Isaac Camarena
Production Technician
Isaac is a production technician with SERVPRO®; of Northeast Minneapolis and SERVPRO®; of Downtown Minneapolis. Originally from California, Isaac has over 20 years of experience in restoration, reconstruction and painting. Isaac is a jack of all trades and always brings a positive energy to the morning meetings.
What our
customers are saying
We found mold in our bathroom and didn't know what to do. We did a quick Google search and found this team to help us out. They answered on the first call and had someone helping us the same day.
Great COVID cleaning team! Quick with their cleaning process. I recommend them to everyone!
After a storm came through Minnesota, our office space was under water from the rain. We didn't know what to do about removing the water until we called SERVPRO. They helped us immensely, especially since we are a small business and needed to get back to work.
We found mold under our kitchen sink and needed to get it removed! Luckily, we called SERVPRO and after their inspection, they found more mold we weren't even aware of. Thankfully, we called SERVPRO and they could fix it for us.
Some minor fire damage needed to be cleaned up in our garage. This team had it back to normal quickly and it only took a few days. It went a lot faster than I thought it would. I will use SERVPRO again if I ever have another problem.
Great team and very responsive! Easy to communicate with the project manager, too!! Thank you, SERVPRO!
No one does it like SERVPRO of Downtown Minneapolis! They work quickly and respond fast!
They were at our house in no time to help after some flooding issues! Great team of people to work with.
We had a major leak in our bathroom that SERVPRO was able to remedy and cleanup. Thanks SERVPRO!
We found mold in our bathroom and didn't know what to do. We did a quick Google search and found this team to help us out. They answered on the first call and had someone helping us the same day.
Great COVID cleaning team! Quick with their cleaning process. I recommend them to everyone!
After a storm came through Minnesota, our office space was under water from the rain. We didn't know what to do about removing the water until we called SERVPRO. They helped us immensely, especially since we are a small business and needed to get back to work.
We found mold under our kitchen sink and needed to get it removed! Luckily, we called SERVPRO and after their inspection, they found more mold we weren't even aware of. Thankfully, we called SERVPRO and they could fix it for us.
Some minor fire damage needed to be cleaned up in our garage. This team had it back to normal quickly and it only took a few days. It went a lot faster than I thought it would. I will use SERVPRO again if I ever have another problem.
Great team and very responsive! Easy to communicate with the project manager, too!! Thank you, SERVPRO!
No one does it like SERVPRO of Downtown Minneapolis! They work quickly and respond fast!
They were at our house in no time to help after some flooding issues! Great team of people to work with.
We had a major leak in our bathroom that SERVPRO was able to remedy and cleanup. Thanks SERVPRO!
About Us
Emergency Restoration Near You
The Bates family is proud to lead our team at SERVPRO of Downtown Minneapolis/Team Bates & Hogan. We prioritize creating a team of trustworthy and highly trained technicians and restoration specialists by making sure every member is IICRC certified. Our team meets all industry standards and follows guidelines.
The team at SERVPRO of Downtown Minneapolis/Team Bates & Hogan is a group of experienced restoration and remediation technicians who have helped people after water damage, fire loss, basement leaks, flooding, storm damage and mold infestation. We have restored many homes and businesses after disasters and unexpected hidden damage.
We have trained to provide water damage restoration, commercial disinfecting services, fire and smoke remediation and mold mitigation. We use the property inspections, cleaning techniques and restoration processes to quickly and safely return your property back to normals.
We are available 24 hours a day, 7 days a week and provide services to areas like Downtown Minneapolis. We're here to help!
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