Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Coon Rapids / Central Anoka County
Jeff F.
Jeff is the Reconstruction Operations Manager with SERVPRO and is responsible for a wide range of functions necessary to successfully manage the reconstruction division. He is responsible for setting budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of services in all dealings with customers.
Albert J.
Albert, our Reconstruction Project Superintendent, is responsible for the day-to-day management of reconstruction projects. With a sparkling smile, Albert delivers high quality service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing our reconstruction services.
Mikkel S.
As a production technician, Mikkel performs various production processes to fulfill the service needs of individual restoration projects within the realms of water, fire, and mold damage. He has completed an intense Water Restoration Technician Course through the IICRC and is knowledgeable surrounding the topic of water damage and restoration.
Cheri H.
Cheri, our Estimator, is responsible for managing a wide variety of functions necessary to successfully obtain, bid, and price reconstruction projects. Cheri has a superb customer service track record, she delivers consistent and well-defined estimates to clients, and properly analyzes labor, material, and time requirements for a project. We're happy to have her top of the line knowledge on our reconstruction team!
Brittany S.
As a Job File Coordinator, Brittany spends her time answering customer calls to the office as well as monitoring, tracking, coordinating, and auditing jobs. In addition, she performs general office duties such as crafting correspondence with customers (you!) and filing reports. Britt adds spunk and sass to the office atmosphere and keeps all of our technicians on their toes!
Benjamin K.
Ben, a Job File Coordinator, performs all office tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. He has done a wonderful job organizing our office so that everyone can easily find what they're looking for!
Tucker T.
Tucker is a Project Manager and Estimator at SERVPRO of Coon Rapids/Central Anoka County. Tucker's strong drive and attention to detail makes him a valued team member. He has completed rigorous SERVPRO Employee Certification Training that teaches advanced cleaning and restoration techniques.
SERVPRO Storm Team Members
Pictured is Scott Clemente, the proud owner of this SERVPRO franchise, with some of the hardworking SERVPRO Storm Team Members. These are from left to right: Faleasha Groce, Stacie Martin, Tucker Towner, Kyler Webb, Joe Boursell and Jordan Hogland.
Jordan H.
Jordan is our production technician and helps out our crew chiefs on all our cleanup and restoration jobs. Whether it is high noon on Wednesday or midnight on a weekend, he is always ready when he gets the call, and there is a customer that needs our help!
Carlos B.
Carlos is a WRT Certified technician. During his time with SERVPRO as a water damage restoration tech, he has worked on jobs ranging from large a school fire in Minneapolis to flooded basements in Edina. Our clients always comment on Carlos’ friendly demeanor and attention to detail. Carlos and his wife reside in Crystal, Minnesota.
Joe B
Joe is a WRT Certified technician with experience from 2013 in the cleanup and restoration industry. He is also a team member of our Storm Team and has traveled throughout the county during catastrophic events to lend a hand to stricken residents with clean up after a natural disaster.
Stacie M.
Stacie is the lead (FSRT) fire & smoke technician for SERVPRO of Coon Rapids / Central Anoka County. She has been working with us since 2011 and is certified by the IICRC in Smoke and Fire Remediation. Our customers are consistently amazed by her ability to restore items in their homes that they thought were lost. Her attention to detail is unsurpassed!
Joe H.
Joe has over 23 years’ experience and counting in the restoration industry. He has extensive experience in handling large loss fire and water restoration projects and takes personal pride in ensuring that every job is done correctly, to the highest possible standards. Joe resides in Minneapolis, MN
Faleasha G.
Faleasha has been with SERVPRO since 2015 and works in our fire cleaning department. She has a background with virtually any kind of house fire and works very closely with homeowners during the cleanup process while offering a stress-free experience. Faleasha lives in Coon Rapids, MN
Jesse
Jesse is our Production Manager at SERVPRO of Coon Rapids / Central Anoka County. He has been working in the restoration industry since 2009 and is IICRC Certified as a Water Technician (WRT) and an Applied Structural Drying Technician (ASD). He has witnessed it all in his career and around here we like to say that he’s forgotten more about restoration than most people will ever know!
What our
customers are saying
I am a DIY kind of guy, but even I know when things are out of my wheelhouse. Thanks to the whole SERVPRO crew for the great work. I can’t even tell the house was flooded now.
I am thankful for your courteous staff who took the time to answer our questions. We felt like we always knew what was happening through every phase of restoration.
Your team helped us make the most of things after a storm caused significant damage to our home. Without your help we might have lost our home.
Before your team ever got started we understood what was going to happen and how long it would take. It made the entire experience better.
The SERVPRO professionals who came to help with water damage in my home really made an unfortunate situation so much more manageable. Such friendly professionals and mitigated any damage I had. Would definitely recommend!
I will tell everyone that needs restoration work about SERVPRO. I can’t thank you all enough for the fast response and the great work.
You guys are great. No one else would come out in the middle of the night to make sure that we never had to miss a normal business day.
Finding mold in our home was stressful, but your remediators stopped things from getting worse and removed the whole colony. And it even smells great in here!
When the pipe burst in the middle of the night, I was surprised at how fast this whole crew arrived and repaired the damage. We never even had to leave our house. Amazing job.
I am a DIY kind of guy, but even I know when things are out of my wheelhouse. Thanks to the whole SERVPRO crew for the great work. I can’t even tell the house was flooded now.
I am thankful for your courteous staff who took the time to answer our questions. We felt like we always knew what was happening through every phase of restoration.
Your team helped us make the most of things after a storm caused significant damage to our home. Without your help we might have lost our home.
Before your team ever got started we understood what was going to happen and how long it would take. It made the entire experience better.
The SERVPRO professionals who came to help with water damage in my home really made an unfortunate situation so much more manageable. Such friendly professionals and mitigated any damage I had. Would definitely recommend!
I will tell everyone that needs restoration work about SERVPRO. I can’t thank you all enough for the fast response and the great work.
You guys are great. No one else would come out in the middle of the night to make sure that we never had to miss a normal business day.
Finding mold in our home was stressful, but your remediators stopped things from getting worse and removed the whole colony. And it even smells great in here!
When the pipe burst in the middle of the night, I was surprised at how fast this whole crew arrived and repaired the damage. We never even had to leave our house. Amazing job.
About Us
A 20 Year History of Service
The team at SERVPRO of Coon Rapids/Central Anoka County has been restoring homes and businesses in the Twin Cities area for over 20 years.
Along with our three Minneapolis area "sister" locations, we successfully restore and repair over 1,000 homes every year in the Minneapolis that have been damaged by fire, smoke, water or mold.
We have built a reputation of "Always being ready" when a customer calls. That means whether there is a flooded basement at a home at two in the afternoon or a 10 story apartment building that suffered fire damage at two in the morning our customers can always expect the following:
- A quick on site time- Our technicians usually show up at the property within an hour of being called.
- Professional service- all of our technicians are fully trained and certified by the IICRC. They will show up at your property in SERVPRO uniforms in a SERVPRO van.
- Proper tools and equipment to restore your home- At our 19,000 square foot facility we have the various types of drying and cleaning equipment that are necessary to clean up any kind of disaster.
Our team has over 100 years of combined experience so you can be confident that we have the ability to properly evaluate and restore your home or business.
Our Commitment to Exceeding Customer Expectations
Having your home or business damaged by fire, smoke, mold or water is a stressful experience. We understand that our customers need their property cleaned up quickly and properly. But even more than that, they need to be kept informed of the work that is being performed and they absolutely deserve to feel confident in the team doing the clean up work.
Our certified and trained technicians understand this. We regularly receive letters and cards from our previous customers thanking our team for our work. We've had customer bake our team brownies and one family that even invited our technicians over for dinner after the work was done!
By taking a personal interests in our customers' jobs and the concerns about their home or business we have been able to achieve a net promoter score of over 98% over the last three years.
Full Service Contractor
At SERVPRO of Coon Rapids/Central Anoka County, we are a licensed contractor and pride ourselves on being a full service provider. That means that no matter what the damage is to your home, we can successfully complete the project from start to finish. This includes emergency services, mitigation and restoration and repairs.
We also have the ability to perform mitigation and clean up services outside of fire, smoke and water damage. This means that if your property has suffered mold damage, storm damage or a has a bio-hazard, we can handle the clean up.
Locations Throughout Minneapolis and the Twin Cities
The team at SERVPRO of Coon Rapids/Central Anoka county also manages three other locations in the Minneapolis area:
That allows us to position our team and resources close to where you need us - no matter where you are!
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