About Us
Here to Help® 24/7.
SERVPRO of Bloomington / Richfield
About Us
OUR STORY
SERVPRO of Bloomington/Richfield is your local go-to Cleaning, Restoration and Construction company. Independently owned by Trevor Rossum, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Bloomington/Richfield is is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
What our
customers are saying
Reliable and quick. I had some issues with ice dams earlier this week that caused water damage to my house. SERVPRO removed the water and is drying the area out. Thank you.
They helped me to download the SERVPRO Business Ready App tool on my phone. Very easy to work with. If anything should happen, I will be ready right away.
Great people to work with!
I want to thank you again for all the professional and timely assistance provided. Please feel free to use me as a reference and/or any TV commercial or advertisement. I can't thank you enough!
Customer service doesn't get any better than this!
Wow, great service! When my refrigerator leaked, they came out right away to help. They were also really nice to my kids when they came out. Thank you!
Easy people to work with, very professional and knowledgeable
Very professional! SERVPRO of Bloomington/Richfield made it easy for me when my basement flooded. I was so worried because my basement was finished, but they took care of all the clean up and prevented any mold from forming. Thank you so much for your quick help when I needed it so badly.
Five stars!
Reliable and quick. I had some issues with ice dams earlier this week that caused water damage to my house. SERVPRO removed the water and is drying the area out. Thank you.
They helped me to download the SERVPRO Business Ready App tool on my phone. Very easy to work with. If anything should happen, I will be ready right away.
Great people to work with!
I want to thank you again for all the professional and timely assistance provided. Please feel free to use me as a reference and/or any TV commercial or advertisement. I can't thank you enough!
Customer service doesn't get any better than this!
Wow, great service! When my refrigerator leaked, they came out right away to help. They were also really nice to my kids when they came out. Thank you!
Easy people to work with, very professional and knowledgeable
Very professional! SERVPRO of Bloomington/Richfield made it easy for me when my basement flooded. I was so worried because my basement was finished, but they took care of all the clean up and prevented any mold from forming. Thank you so much for your quick help when I needed it so badly.
Five stars!