Meet Our Team
Here to Help® 24/7.
SERVPRO of Austin & Albert Lea
Nick Foley
Nick Foley is the General Manager at SERVPRO of Austin & Albert Lea. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters. Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.
Casey Henaman
Casey Henaman is our Office Manager at SERVPRO of Austin & Albert Lea. She excels in customer service, communication, and team leadership.
Casey enjoys spending time with her family. Her family loves spending time outdoors and attending live music events.
Jessica Sorensen
Jessica is our Project Manager at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills.
Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing and spending time outside.Jonathan Marinero
Jonathan is a Marketing Coordinator at SERVPRO of Austin & Albert Lea with years of customer service and management experience. He is IICRC certified in Fire/Smoke restoration and Water damage restoration.
Outside of work, he is a fan of all things horror. He is the host of a podcast and horror mask designer. He also enjoys grilling and being a dad to his 2 boys.
Emily Eckhoff
Emily is a Job File Coordinator at SERVPRO of Austin & Albert Lea.
Emily enjoys knowing the work we do is helping others and providing comfort in hard times.
Outside work, Emily loves hiking hanging out with animals, and spending time with her family and friends.
Ruth Ramirez
Ruth is a Job File Coordinator here at SERVPRO of Austin & Albert Lea. She brings over years of experience in office management.
Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym
Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.
Andrea Hopes
Andrea is our Accounting Administrator here at SERVPRO of Austin & Albert Lea. She joined our team in September of 2022. She brings years of experience in the construction industry.
Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.
Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.
Matt Anderson
Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes in carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.
He's a big Iowa Hawkeyes fan, likes concerts, and spending time with his friends and family. He enjoys road trips and seeing new places.
Mike Thorson
Mike is a Project Manager at SERVPRO of Austin & Albert Lea, with 7+ years of experience in management.
In his free time, Mike loves to go fishing, watching football, and spending time with his friends and family.
Mike finds great value in the daily knowledge he acquires through his association with SERVPRO. He is particularly drawn to the rewarding experience of helping people in need, which gives him a sense of purpose and fulfillment. His passion for serving others is a driving force that motivates him to continue his work with SERVPRO.
Dustin Hoffmann
Dustin is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in customer service.
In his free time, Dustin loves music working on his home and landscape. He also loves spending time with his family.
Dustin enjoys working at SERVPRO because every day is a new adventure
Lori Portis
Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.
Lori loves spending time with her grandkids and family
What our
customers are saying
Definitely recommend. The guys that came out were great!
Had them come do my carpets because truly, I just don't have the time to keep up on stuff as I should. They came, were very polite, worked around all of the obstacles of my home, and the carpets look great! Thanks, guys for the great/hard work!
Professional service...awesome people. We are so pleased to have found this company. I will be using them again...thank you, we appreciate your help.
Best of the best. We had a house fire and it looks better than before. They cleaned every item plus some.
I can't thank SERVPRO enough for taking the time to come out on the weekend to help us during a difficult time and we appreciate every one.
Professional service, fair price, and the job was done great and in a timely manner.
SERVPRO of Austin & Albert Lea are so great and friendly group of people. I will call them and time I need the help
It's nice knowing that SERVPRO could come out anytime to help us get everything in order for us to make our home a home again.
Your guys rock. Always going above and beyond!!
Definitely recommend. The guys that came out were great!
Had them come do my carpets because truly, I just don't have the time to keep up on stuff as I should. They came, were very polite, worked around all of the obstacles of my home, and the carpets look great! Thanks, guys for the great/hard work!
Professional service...awesome people. We are so pleased to have found this company. I will be using them again...thank you, we appreciate your help.
Best of the best. We had a house fire and it looks better than before. They cleaned every item plus some.
I can't thank SERVPRO enough for taking the time to come out on the weekend to help us during a difficult time and we appreciate every one.
Professional service, fair price, and the job was done great and in a timely manner.
SERVPRO of Austin & Albert Lea are so great and friendly group of people. I will call them and time I need the help
It's nice knowing that SERVPRO could come out anytime to help us get everything in order for us to make our home a home again.
Your guys rock. Always going above and beyond!!
About Us
SERVPRO of Austin & Albert Lea specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Austin & Albert Lea can also mitigate mold and mildew from your home or business. Our team has been serving our community since 2019.We also serve Freeborn, Faribault, Mower, and Fillmore Counties.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Austin & Albert Lea.
SERVPRO of Austin & Albert Lea understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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