Nick Foley is the General Manager at SERVPRO of Austin & Albert Lea. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters. Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.

Pat is a valuable team member, working diligently in the Human Resources Department at SERVPRO Team Short. He became a part of our team in March of 2024, displaying a remarkable dedication to learning and excelling in the industry. Outside his professional responsibilities, Pat finds joy in playing darts and following his favorite sports teams. His commitment to helping others shines through in his work at SERVPRO, where he finds fulfillment in assisting people during challenging times.

Mike is a Project Manager at SERVPRO of Austin & Albert Lea, with 7+ years of experience in management.

In his free time, Mike loves to go fishing, watching football, and spending time with his friends and family.

Mike finds great value in the daily knowledge he acquires through his association with SERVPRO. He is particularly drawn to the rewarding experience of helping people in need, which gives him a sense of purpose and fulfillment. His passion for serving others is a driving force that motivates him to continue his work with SERVPRO.

Lani is a dedicated Production Technician at SERVPRO of Austin & Albert Lea, having joined our team in early 2024. She brings a passionate and proactive approach to her role, ensuring that every project is handled with care and precision.

Outside of her professional life, Lani has a diverse range of interests that enrich her experiences. She enjoys watching movies. Cooking is another one of her passions. Lani also embraces the thrill of adventure. She has a deep love for animals and spends quality time with her pets.

What Lani appreciates most about her position at SERVPRO is the fact that no two days are the same. Each day presents new challenges and opportunities to make a positive impact in people’s lives, which she finds incredibly rewarding. H

Jonathan works as a Marketing Coordinator at SERVPRO of Mason City. He has years of experience in customer service and management, and he is certified in Trauma & Crime Scene Cleanup and Restoration by IICRC.

Outside of work, Jonathan is a professional tattoo artist and enjoys everything related to horror. In October, he acts in haunted houses. He also loves grilling and spending time with his wife and their three kids.

Jessica is our Director of Fire & Content at SERVPRO of Austin & Albert Lea. She comes to us with years of experience in customer service and management skills.

Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys fishing and spending time outside.

Emily is a Job File Coordinator at SERVPRO of Austin & Albert Lea.

Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

Ruth is a Job File Coordinator here at SERVPRO of Austin & Albert Lea. She brings over years of experience in office management.

Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym

Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.

Andrea is our Accounting Administrator here at SERVPRO of Austin & Albert Lea. She joined our team in September of 2022. She brings years of experience in the construction industry.

Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.

Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.

Logan is our Industrial Cleaning Crew Chief here at SERVPRO of Austin & Albert Lea. Logan is NADCA (National Air Duct Cleaners Association) Certified.

Outside of his SERVPRO life, Logan volunteers with the Nora Springs Fire Department and Ambulance Service.

When he is not working he enjoys spending time with his family, working on cars, and cruising the country roads on his motorcycle.

Matt Anderson is a Carpet cleaning specialist at SERVPRO of Austin & Albert Lea. He has several years of experience at SERVPRO. Matt currently specializes in carpet and upholstery cleaning. Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.

He's a big Iowa Hawkeyes fan, likes concerts, and spending time with his friends and family. He enjoys road trips and seeing new places.

Dustin is a Production Technician at SERVPRO of Austin & Albert Lea, with years of experience in customer service.

In his free time, Dustin loves music working on his home and landscape. He also loves spending time with his family.

Dustin enjoys working at SERVPRO because every day is a new adventure

Lori Portis is Production Tech at SERVPRO of Austin & Albert Lea. She is a cleaning specialist with a lot of experience. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire Damage Restoration.

Lori loves spending time with her grandkids and family