Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Oak Park / Ferndale
Paul
Paul is one of the owners/operators of SERVPRO of Oak Park/Ferndale. He is involved with the daily activities, oversees our production department and crews as well as estimating. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Microbial Remediation, Water Damage Restoration, Odor Control, Fire Restoration.
Carrie
Carrie is one of the owners/operators of SERVPRO of Oak Park/Ferndale. Carrie is very hands on, she tries to see every job and will do whatever is required whether it be to meet an adjuster and create contents estimates or lend a hand on a mold remediation job. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, Applied Microbial Remediation, Fire and Smoke. Ms. Fanelli also has her Michigan Residential Contractors License.
Maria
Maria has been with SERVPRO of Oak Park/Ferndale for 12 years. She started as a Contents Cleaning/Restoration Technician and over time, she has worked her way to the position of Office Manager. Maria is skilled in Xactimate sketching and estimating as well as job uploads with DryBook. She provided office support to the crews and the usual daily duties of an Office Manager. She is a team-player and does what it takes to get the job done. She is certified from IICRC in Water Damage Restoration. In her spare time she enjoys spending time with family and friends.
Gino
Gino is a Crew Chief and Estimator at SERVPRO of Oak Park/Ferndale. He has been with SERVPRO for 8 years, working full time in the summer and part-time while he's enrolled in college. Gino has the following certificate from the Institution of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician.
Dan B.
Dan is a Crew Chief at our SERVPRO of Oak Park/Ferndale, along with his IICRC in Water Removal and Applied Microbial Remediation. He has 9 years of experience with SERVPRO. Dan enjoys spending time with his family.
Alex
Alex has been with SERVPRO of Oak Park Ferndale for 3 years. Alex was recently given an opportunity to move into a new position in the company, as Office Administration Assistant, he took it and is doing very well. He has been a great addition to the office team. He has a great disposition and attitude. He earned his certification in water. Alex enjoys working with his co-workers and appreciates his bosses. He said they are great to work for. He is eager to learn and move his way up in the company. Outside of work, his passion is playing video games.
Allen/AL
Reserved, laid back, and always ready to work. Meet Allen/Al one of our SERVPRO Technician's. This is a good guy right here! Alan, likes his Co workers and gets along with everyone. Al has proven to be a great asset to the company with just a little under a year working with the team. Allen's goal is to become a Crew Chief. Al's hobbies are playing pool and basketball and also considers himself a media buff. Al has a fencing background and 3 years in restoration before joining on here with SERVPRO of Oak Park/ Ferndale.
What our
customers are saying
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Crew was exceptional! They were polite and professional and the work they did was great!
Overall I'm pretty satisfied with their service.
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
Pamela Reaves
1 review
2 days agoNEW
Positive: Professionalism, Punctuality, Quality, Responsiveness
I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!
Sep 10th, 2020
I was satisfied with everything they did. SERVPRO of Oak Park/Ferndale and my insurance carrier were both great, and they answered all of my questions.
Andy B
Local Guide · 32 reviews
4 years ago
Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!
Crew was exceptional! They were polite and professional and the work they did was great!
Overall I'm pretty satisfied with their service.
Torrice D. reviewed SERVPRO of Oak Park/Ferndale
Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021
Sarah H.
Verified · HUNTINGTON WOODS, MI · Jan 28 2021They were lovely people to work with. They were very professional, good people.
Lisa W.
Verified · HARRISON TOWNSHIP, MI · Jan 22 2020
Great company, met my expectations, and would definitely recommend them.
About Us
SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009. Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Rotary International member, and the Oakland and Macomb Fire Prevention Society. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team.
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.
If you would like to schedule service for your home or business, please call today! (248) 246-0790
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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