Meet Our Team
Here to Help® 24/7.
SERVPRO of Muskegon
Colleen Gibson
Business Development Executive
- Colleen Gibson has been with SERVPRO of Muskegon since September of 2011.
- While working at SERVPRO, she has been very active with community events such as the Muskegon County Fire Prevention committee for the Sportsmen for Youth event and local Fire Prevention Open House events.
- Colleen is the Vice President of the Muskegon Adjuster's Association (who has donated over $150,000 to local charities over the past 25 years), a Muskegon Lakeshore Chamber Ambassador committee member, and volunteers at events when needed. Colleen is also the proud recipient of the 2021 Ambassador of Year Award.
- She is married with two adult children and two fur babies. She lives in Twin Lake and enjoys spending time on the water and at the beach, traveling, golfing, and bowling.
Danielle Hoekwater
Office Manager
- Danielle has been with the SERVPRO of Muskegon family since June 2013.
- She is IICRC certified and has completed the SERVPRO Employee Certification Training Program.
- Danielle lives in Norton Shores with her husband and two daughters. She is an equestrian, 4H leader, and has shown horses for many years.
Antany Cloud
Restoration Supervisor
- Antany has been with SERVPRO of Muskegon since June 2018.
- He brings with him a Restoration background from Florida and specializes in commercial and residential mold remediation. Antany is the tallest member of our crew making him an excellent ceiling specialist on tear outs and cleanings.
- Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I course, and the SERVPRO Employee Certification Program (ECTP).
- We can always count on Antany when after-hours emergencies arise.
- Antany lives in Muskegon and enjoys his relaxation time when not working.
Dave Stratton
Restoration Supervisor
- Dave is skilled in Mold Remediation and Water Restoration with SERVPRO of Muskegon since June 2007 and was promoted to Restoration Supervisor in February 2021.
- Certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) include Water Damage Restoration Technician and Successful Subrogation I Course.
- Dave has been involved and led numerous large loss projects in commercial facilities.
- He lives in Muskegon and loves hunting and fishing.
Anthony Jesko
Restoration Supervisor
- Anthony joined SERVPRO of Muskegon in December 2019 and was promoted to Crew Chief April 1, 2021.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician.
- In the midst of the COVID-19 pandemic, Anthony was part of a team in charge of large commercial decontamination projects including nursing homes, manufacturing facilities and local municipalities.
- He lives in Muskegon, and when not working, he enjoys basketball, fishing, and kayaking.
Kris Davros
Restoration Technician
- Kris has been with SERVPRO of Muskegon since November 2016
- He is an IICRC Certified Water Technician at and has completed Successful Subrogation I course.
- Kris has exceptional customer service skills and is a key after-hours water mitigation specialist logging in more hours than any other technician.
- He lives near Pier Marquette beach and enjoys good conversation, the beach and is a sports and outdoor enthusiast.
Kimberly Kamerad
Restoration Technician
- Kimberly has been with SERVPRO of Muskegon since May 2018.
- She has completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Fire and Smoke Damage Restoration Technician and Successful Subrogation I course.
- Kimberly specializes in fire restoration and has also been involved with several residential water mitigation's and residential mold losses.
- She lives in Muskegon with her three children and when not hanging out spending quality time with them, she enjoys playing hockey.
Alan (AJ) Sanger
Restoration Technician
- AJ joined the SERVPRO of Muskegon team July 2020.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- AJ has worked on numerous types and sizes of projects. He is eager to learn new skills, and is always one of the first ones in the parking lot every morning.
- He is a huge sports fan and a proud single dad of three. Outside of work he enjoys fishing, hunting, and restoring vehicles.
Perry Aquino
Restoration Technician
- Perry joined the SERVPRO of Muskegon team in April 2021.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- Perry has 11 years of experience in restoration and comes to us from San Diego, California. He is the definition of a hard worker, earning Employee of the Month in the first three months of being part of our team.
- He was born in the Philippines and in his spare time enjoys kayaking and hanging out with his rescue dog.
Justice Gruppen
Restoration Technician
- Justice joined the SERVPRO of Muskegon team in February 2022.
- He has successfully completed the SERVPRO HeroReady Production Technician learning path.
- Prior to SERVPRO, Justice spent seven years moving and setting mobile homes.
- He is very detail oriented and excels in our packout jobs with record keeping.
- Justice gets along with everyone. He's quiet and reserved, but tells good stories.
- In his spare time he enjoys painting and playing video games.
Liam Stephens
Restoration Technician
- Liam joined the SERVPRO of Muskegon team in October 2022 with previous remediation experience.
- He has successfully completed the SERVPRO HeroReady Production learning path.
- Liam has a happy-go-lucky attitude, is willing to do anything asked of him, and is eager to learn.
- His current specialty is water damage restoration and demolition.
- Liam moved here from Vegas with his girlfriend and when he's not working, he's taking care of his twin baby girls.
Bill Norkus
Assistant Project Manager
- Bill has been with SERVPRO of Muskegon since June 2018.
- He has successfully completed the SERVPRO Employee Certification Program (ECTP) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Successful Subrogation I course.
- Bill played a big part in our commercial mold remediation jobs as well as several other aspects of cleaning and restoration. With his promotion in October 2020, he now holds the title of Job File Coordinator.
- He lives in North Muskegon with his wife and two kids. He enjoys sports, video games, and comic books.
Molly Rand
Digital Marketing Manager | Marketing Support Coordinator
- Molly joined the SERVPRO of Muskegon family in August 2020 with a long history in hospitality, customer service, event planning and marketing.
- She is a proud Michigan State University graduate, GO GREEN!
- Molly lives in Spring Lake with her adorable son and husband. She loves being a new momma, dancing, sunshine, and boating.
What our
customers are saying
Continue giving great service. Your team of workers (Chad, Antany, Kris, Mike) show great professionalism.
Mike, Antony, Jake, and Billy are a great group of workers. Courteous and efficient!
They were courteous and attentive to my concerns. The on-site personnel clearly explained the cleaning and restoration process to me throughout the duration of the job. I was impressed by the SERVPRO on-site personnel. Kris and Bill are exceptional representatives and I think they need a raise!
You are the Best! Thank you so much for your help.
Great response time and communication. I was very well pleased.
Very friendly, courteous, and cleaned up a very messy situation. Glad to have this job completed, they did an excellent job!
I truly appreciated having considerate workers at my home. They were the greatest!
Very fast, very thorough, and great to work with.
Bill, Ryan, and Antany were so nice!
Continue giving great service. Your team of workers (Chad, Antany, Kris, Mike) show great professionalism.
Mike, Antony, Jake, and Billy are a great group of workers. Courteous and efficient!
They were courteous and attentive to my concerns. The on-site personnel clearly explained the cleaning and restoration process to me throughout the duration of the job. I was impressed by the SERVPRO on-site personnel. Kris and Bill are exceptional representatives and I think they need a raise!
You are the Best! Thank you so much for your help.
Great response time and communication. I was very well pleased.
Very friendly, courteous, and cleaned up a very messy situation. Glad to have this job completed, they did an excellent job!
I truly appreciated having considerate workers at my home. They were the greatest!
Very fast, very thorough, and great to work with.
Bill, Ryan, and Antany were so nice!
About Us
SERVPRO of Muskegon is Here to Help® when a disaster disrupts your life. We specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. SERVPRO of Muskegon also handles mold damage restoration, sewage cleanup, biohazard cleanup, and vandalism cleanup. We understand the stress and worry that comes with these disruptions and our goal is to help minimize the interruption to your life and make it "Like it never even happened."
Our restoration technicians are highly trained in property damage restoration. They receive ongoing and in-depth training to maintain IICRC-industry certification. This focused education builds their expertise in water, fire, mold, crime, trauma, and biohazard cleanup.
Needing to schedule service for your home or business? Please call us today!
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