Meet Our Team
Here to Help® 24/7.
SERVPRO of Dearborn & Dearborn Heights Southeast
Rich Cialone
Rich is the Production Manager at SERVPRO of Dearborn. He has more than 10 years experience in restoration and holds IICRC Master Water Restorer certification. Additionally, he is certified in Applied Microbial Remediation, Fire and Smoke Restoration, Applied Structural Drying, and Commercial Carpet Maintenance, as well as holding several other industry credentials.
Dan Kramer
Dan is the Crew Chief at SERVPRO of Dearborn. He joined us in the midst of the historic 2014 flooding and has proven to be an invaluable asset. Dan has an ability to quickly establish rapport with clients and is an IICRC certified Water Damage Restoration technician.
Elizabeth Curran
Elizabeth is the Marketing Manager for SERVPRO of Dearborn. She brings years of experience in advertising and marketing. She is also an Ambassador for the Dearborn Area Chamber of Commerce.
Nicole Wagner
Nicole is the Office Manager for SERVPRO of Dearborn. She recently joined us after years of managing a truck dispatch operation. Her organizational skills keep the jobs and crews moving smoothly. Nicole recently earned her Water Restoration Technician training from the IICRC.
What our
customers are saying
SERVPRO of Dearborn & Dearborn Heights Southeast has a true commitment to Dearborn. The entire staff commits a lot of time and effort to the community and to the Dearborn Goodfellows charity. They truly care about our city and its citizens.
SERVPRO was beyond helpful with our fire. They really went out of their way to help us figure out all the insurance stuff. They even connected us to the right people at the city so we could get back in our house. I trust their expertise and highly recommend them.
SERVPRO of Dearborn has been a reliable Chamber of Commerce partner for more than 10 years. They are truly committed to the betterment of the Dearborn and Dearborn Heights as well as the surrounding area.
Every week of the state shut down, SERVPRO staff has been helping us at our church's food bank. They are great partners and really committed to helping the community.
Excellent customer service. My point of contact, Rich, was great!
I called SERVPRO of Dearborn at 6:30am thinking I'd get voicemail. Instead a real person answered and assured me the crew would be there first thing that morning. Sure enough they arrived at 8:10 and extracted a lot of water from my basement carpet then started drying it. My disaster was over by 10am! If I ever have another problem, I will certainly call them again. Great job!
I will always recommend SERVPRO of Dearborn & Dearborn Heights Southeast because they came all the way out to my Pinckney cottage in the dead of winter to clean my fire. I called two companies in the area before calling someone near my year round home. They both told me they'd come in the spring when the roads were cleared. Thank you for coming so quickly. You guys are the best.
SERVPRO of Dearborn was great! We have 4 generations of devoted Muslims living in our home. Your team was very respectful to everyone and of our customs. My grandmother is thankful you showed a lot of care with our religious items. Thank you for doing that.
Elizabeth was great. She explained the process so clearly and gave us an idea of the timeline which really helped calm us after our fire. Maureen tracked down our hard to find mattress cover. That saved us a lot headache in this summer of headaches! I never want anyone I know to go thru a fire, but I would certainly recommend SERVPRO of Dearborn if they did! Thank you!!
SERVPRO of Dearborn & Dearborn Heights Southeast has a true commitment to Dearborn. The entire staff commits a lot of time and effort to the community and to the Dearborn Goodfellows charity. They truly care about our city and its citizens.
SERVPRO was beyond helpful with our fire. They really went out of their way to help us figure out all the insurance stuff. They even connected us to the right people at the city so we could get back in our house. I trust their expertise and highly recommend them.
SERVPRO of Dearborn has been a reliable Chamber of Commerce partner for more than 10 years. They are truly committed to the betterment of the Dearborn and Dearborn Heights as well as the surrounding area.
Every week of the state shut down, SERVPRO staff has been helping us at our church's food bank. They are great partners and really committed to helping the community.
Excellent customer service. My point of contact, Rich, was great!
I called SERVPRO of Dearborn at 6:30am thinking I'd get voicemail. Instead a real person answered and assured me the crew would be there first thing that morning. Sure enough they arrived at 8:10 and extracted a lot of water from my basement carpet then started drying it. My disaster was over by 10am! If I ever have another problem, I will certainly call them again. Great job!
I will always recommend SERVPRO of Dearborn & Dearborn Heights Southeast because they came all the way out to my Pinckney cottage in the dead of winter to clean my fire. I called two companies in the area before calling someone near my year round home. They both told me they'd come in the spring when the roads were cleared. Thank you for coming so quickly. You guys are the best.
SERVPRO of Dearborn was great! We have 4 generations of devoted Muslims living in our home. Your team was very respectful to everyone and of our customs. My grandmother is thankful you showed a lot of care with our religious items. Thank you for doing that.
Elizabeth was great. She explained the process so clearly and gave us an idea of the timeline which really helped calm us after our fire. Maureen tracked down our hard to find mattress cover. That saved us a lot headache in this summer of headaches! I never want anyone I know to go thru a fire, but I would certainly recommend SERVPRO of Dearborn if they did! Thank you!!
About Us
Since 2007, SERVPRO of Dearborn has been helping residential and commercial property owners in metro Detroit recover from fires, floods, and storm damage. Our top priority is minimizing the disruption to your life or business. Our locally owned and operated franchise makes it "Like it never even happened." 24 hours a day, 7 days a week.
Our technicians are trained and accredited by the industry governing body, the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Each crew member undergoes extensive training in various cleaning and restoration specialties including fire & smoke restoration, water restoration, structural drying, and microbial remediation, just to name a few. We also hold certifications for mold remediation and biohazard cleanup. A partial list of our accreditations is below.
The SERVPRO of Dearborn franchise is owned and operated by long time Dearborn resident, Maureen Winfree. Maureen is active in the community and dedicated to its well being. In 2017, the Dearborn Area Chamber of Commerce recognized her for 10 years of service to the city. She has also been honored for her community service with the Dearborn Goodfellows, an organization dedicated to ensuring Christmas for Dearborn families, and the Dearborn Firefighters Burn Drive, which helps children impacted by fire.
If you would like to schedule service for your home or business, please call us today at (313) 359-4357.
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