Meet Our Team
Here to Help® 24/7.
SERVPRO of Bangor / Ellsworth and SERVPRO of Bar Harbor
The Crew
SERVPRO of Bangor/Ellsworth's diligent, hard-working crew members have years of experience, training and the knowledge to get the job done right the first time. They provide excellent customer service and quality work on each and every job, making it "Like it never even happened."
Jon Symonds - Commercial Project Manager
Jon is our Commercial Project Manager for Commercial and Residential services here at SERVPRO of Bangor/Ellsworth, and has been with the team since 2014. Jon has a teaching certificate in carpentry, and has used it to train youths within the Bangor area in maintenance, construction, and safety. He has been certified by OSHA and has completed training courses provided by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and SERVPRO Employee Certification Training Program in Water Restoration, Fire Restoration and Carpet and Upholstery Cleaning. Jon also has his Applied Mold Remediation Technician (AMRT). He is more than willing to go above and beyond the call of duty, and is available 24 hours a day, 7 days a week for emergencies.
Bud McAlpine - Senior Project Manager
Bud is a Senior Project Manager with SERVPRO of Bangor/Ellsworth. He has been with the team since 2012, and began his career here as a Production Technician. Prior to SERVPRO, Bud received three years of technical training at Waldo County Tech Center and brings with him eight years of customer service experience.
Roland Johnson - Project Manager
Roland is a Project Manager at SERVPRO of Bangor/Ellsworth. He began his career here in 2014 as a laborer and worked his way up the ranks to Project Manager. Due to his attention to detail, Roland oversees many of the fire remediation jobs. Roland is an IICRC-Certified Water Restoration Technician, has OSHA 10-Hour Occupational Safety certification and SERVPRO ECTP certifications in carpet, upholstery, water and fire restoration.
Amy Lowery - Office Manager
Amy is the Office Manager at SERVPRO of Bangor/Ellsworth. She began her career here as an Administrative Assistant in 2008, and was promoted to Office Manager in 2015. She oversees some of the office duties and activities and provides administrative support to the crew. She regularly works with our National Account contacts and ranks among the highest in the State of Maine in terms of accuracy and guideline adherence. Amy also has her Water Remediation Technician(WTR). She enjoys spending her down time with family and friends.
Jayson Grindle - Senior Production Technician
Jayson is a Senior Production Technician and the Marketing Support Coordinator at SERVPRO Of Bangor/Ellsworth. Jayson brings with him several years of customer service experience, and recently received his IICRC Water Restoration Technician Certification. His favorite activities are biking, fishing, and flying drones.
Nick Watson - Senior Production Technician
Nick Watson is a Senior Production Technician, and has been with the SERVPRO of Bangor/Ellsworth team since 2018. He is IICRC WTR (Water Restoration Technician) certified. In his spare time, Nick loves to go hiking and bike riding.
Barry McCourt - Production Technician
Barry McCourt is a Production Technician, and joined the team in 2019. He has been in the SERVPRO system since 2014, and has worked on Large Loss teams in the past.
What our
customers are saying
When your sewer backs up you leave the house. You call a capable plumber to clear the drain so the sewage drains out and then you better call SERVPRO to clean up the mess and make your home safe again. Why SERVPRO, especially SERVPRO of Bangor and Ellsworth Maine? Because the owner, Mike, over delivers and will do everything right to get you back to “happy”. This was my second time with these guys as a water pipe broke while I was in Florida a few years ago and they did a great job getting our cellar cleaned up. This time I had no hesitation in calling them again. Also, my insurance company totally agreed with my decision. SERVPRO was fast, thorough, and made my wife and me “happy” again. Thank you Mike and your team of professionals.
Mike at SERVPRO was so helpful to us when we had a water leak that filled our basement and first-floor bathroom with water. He walked us through the process they use to dry out the house and checked in with us every step of the way over the few days they were doing work in our home. Highly recommend them for any kind of work like this.
Recently, a broken pipe in our new home led to quite a bit of damage. Literally, after our insurance agent left our home and made a referral to SERVPRO, we received a call from SERVPRO who offered to inspect our home that same night. -Work started the next morning at 9:30. We are very satisfied with their speed, thoroughness, communication, and attention to detail. -It wasn’t an easy job, nor a fun one but no one on the crew expressed that to us. We would definitely recommend SERVPRO to anyone who finds themselves in the same situation.
If there is a pleasant part to having a flooded basement, it was the absolutely fantastic job SERVPRO of Bangor/Ellsworth did cleaning it up! Professional work all the way by professional, knowledgeable and caring people who arrived within an hour of bring called! And, they came back when they said they would to check out and finish the job...sometimes rare these days. Thank you SERVPRO, you are the best!
I sustained water damage to my bathroom, & bedroom floors and garage ceiling and called Serve Pro upon making the discovery. They agreed to come to my house immediately to assess the situation and then came back promptly with all of their drying equipment which they set up to mitigate the damage. They came to my house every day for 5 days to assess the progress, locked up my home afterwards and called to report. The bill was submitted directly to my insurance carrier. I felt they were trustworthy to be in my home and was I very happy with their service.
I got a call one morning while I was at work from a contractor who had stopped by to do a job. When he opened the basement door he found a completely flooded basement. The pipe to a hose had frozen and burst sometime during the winter. I had just recently started using the hose to water plants and my habit was to turn the faucet on and turn it off when I was finished. The evening before I had not turned off the hose so for around 20 hours water spewed across my finished family room. there are four other rooms in my basement and they were all flooded. I didn't have any idea how I was going to handle this so I called SERVPRO. Mike showed up within the hour, took one look at the situation, and declared, we do this all the time, I've got this. His team arrived and they began the clean up. This was on a Thursday evening about 3pm and by 1:00 the next day the demolition was done and every item was removed, loaded onto a truck to be disposed of, and the dehumidifiers and fans in place. I was incredibility grateful for the service this team provided. I hope I never have another leak in my basement but if I did I would without hesitation call them again.
Thanks for all your help getting the ball rolling on so many fronts, with all of the contractors and your crew. It's nice to know that there are people out there who take pride in their job and show up when people call, especially when they have emergencies. I'm going to tell everyone about you, so if anybody has problems they can call on weekends and not have to worry about people flaking out on emergency calls and not show up. Kudos to you and your top-notch crew!
SERVPRO was a very responsible and professional group. They were able to take care of our water damage very quickly with no disruptions to our congregation. Just wanted to let you know that we are totally impressed with the work you and your crew did and are telling everyone about it! We will highly recommend you to anyone who might need your services. Thanks again for all the great work.
Had to use the services of this company this past weekend. They had a timely response and the workers who came to resolve the issue were extremely pleasant. Hope not to have to use the service again but if we do, then this will be the company we call and will refer others to their services.
When your sewer backs up you leave the house. You call a capable plumber to clear the drain so the sewage drains out and then you better call SERVPRO to clean up the mess and make your home safe again. Why SERVPRO, especially SERVPRO of Bangor and Ellsworth Maine? Because the owner, Mike, over delivers and will do everything right to get you back to “happy”. This was my second time with these guys as a water pipe broke while I was in Florida a few years ago and they did a great job getting our cellar cleaned up. This time I had no hesitation in calling them again. Also, my insurance company totally agreed with my decision. SERVPRO was fast, thorough, and made my wife and me “happy” again. Thank you Mike and your team of professionals.
Mike at SERVPRO was so helpful to us when we had a water leak that filled our basement and first-floor bathroom with water. He walked us through the process they use to dry out the house and checked in with us every step of the way over the few days they were doing work in our home. Highly recommend them for any kind of work like this.
Recently, a broken pipe in our new home led to quite a bit of damage. Literally, after our insurance agent left our home and made a referral to SERVPRO, we received a call from SERVPRO who offered to inspect our home that same night. -Work started the next morning at 9:30. We are very satisfied with their speed, thoroughness, communication, and attention to detail. -It wasn’t an easy job, nor a fun one but no one on the crew expressed that to us. We would definitely recommend SERVPRO to anyone who finds themselves in the same situation.
If there is a pleasant part to having a flooded basement, it was the absolutely fantastic job SERVPRO of Bangor/Ellsworth did cleaning it up! Professional work all the way by professional, knowledgeable and caring people who arrived within an hour of bring called! And, they came back when they said they would to check out and finish the job...sometimes rare these days. Thank you SERVPRO, you are the best!
I sustained water damage to my bathroom, & bedroom floors and garage ceiling and called Serve Pro upon making the discovery. They agreed to come to my house immediately to assess the situation and then came back promptly with all of their drying equipment which they set up to mitigate the damage. They came to my house every day for 5 days to assess the progress, locked up my home afterwards and called to report. The bill was submitted directly to my insurance carrier. I felt they were trustworthy to be in my home and was I very happy with their service.
I got a call one morning while I was at work from a contractor who had stopped by to do a job. When he opened the basement door he found a completely flooded basement. The pipe to a hose had frozen and burst sometime during the winter. I had just recently started using the hose to water plants and my habit was to turn the faucet on and turn it off when I was finished. The evening before I had not turned off the hose so for around 20 hours water spewed across my finished family room. there are four other rooms in my basement and they were all flooded. I didn't have any idea how I was going to handle this so I called SERVPRO. Mike showed up within the hour, took one look at the situation, and declared, we do this all the time, I've got this. His team arrived and they began the clean up. This was on a Thursday evening about 3pm and by 1:00 the next day the demolition was done and every item was removed, loaded onto a truck to be disposed of, and the dehumidifiers and fans in place. I was incredibility grateful for the service this team provided. I hope I never have another leak in my basement but if I did I would without hesitation call them again.
Thanks for all your help getting the ball rolling on so many fronts, with all of the contractors and your crew. It's nice to know that there are people out there who take pride in their job and show up when people call, especially when they have emergencies. I'm going to tell everyone about you, so if anybody has problems they can call on weekends and not have to worry about people flaking out on emergency calls and not show up. Kudos to you and your top-notch crew!
SERVPRO was a very responsible and professional group. They were able to take care of our water damage very quickly with no disruptions to our congregation. Just wanted to let you know that we are totally impressed with the work you and your crew did and are telling everyone about it! We will highly recommend you to anyone who might need your services. Thanks again for all the great work.
Had to use the services of this company this past weekend. They had a timely response and the workers who came to resolve the issue were extremely pleasant. Hope not to have to use the service again but if we do, then this will be the company we call and will refer others to their services.
About Us
SERVPRO of Bangor/Ellsworth: Your Local Restoration Experts
SERVPRO of Bangor/Ellsworth, led by the Cox family, specializes in restoring homes and businesses throughout Bangor and surrounding areas. With decades of experience and a dedicated team of skilled professionals, we are equipped to handle a wide range of restoration needs, including water damage, flooding, storms, mold, and fire damage. Our team is fully trained and certified, ensuring that every job meets industry standards for quality and safety.
When disaster strikes, SERVPRO of Bangor/Ellsworth responds quickly, using advanced tools and the latest technology to restore your property to its pre-damage condition. Whether you're dealing with the aftermath of water damage or fire, our team works efficiently to minimize disruption and help you recover as quickly as possible. We are available 24/7 for emergency response, ensuring that help is always just a phone call away when you need it most.
With over 50 years of experience, SERVPRO® is known for delivering reliable, high-quality restoration services. Whether you're facing water, fire, or mold damage, SERVPRO of Bangor/Ellsworth is Here to Help® you through every step of the recovery process, making it "Like it never even happened."
Recommended For You
Choosing the Right Restoration Company for Your Property Damage Needs
When disaster strikes, whether it's a burst pipe, a fire, or a sudden storm, the last …Why SERVPRO? Advanced Techniques
When people experience a loss, there’s no doubt this time is frustrating and scary. So …Why SERVPRO? Biohazard Cleanup
While SERVPRO is the #1 leader in the restoration industry, we're equipped to handle …