SERVPRO of Perry Hall / White MarshHome
Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of Perry Hall / White Marsh

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SERVPRO of Perry Hall / White Marsh

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Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

The team that responed to my parents home were awesome. I have had a few floods at my own home and these two were by far the best and friendliest I have ever delt with. Your company should be proud to have them. Ted and Chelsea set my mind at ease with there knowledge of what they are handeling. Kudos to them. I would recommend your company a million times if all you personal was like them. Thank you and them so much. Donna Liquori

Link to original review on Facebook

Donna Liqouri
Kingsville

Great group of people. Ted, Jeff C. & Tony each took time to explain everything and answer all of my questions. They did not just rush in and tear things up they really made the effort to dry and save everything they could. Wonderful customer service. Wold recommend them without hesitation.



Link to review on Facebook

Karen Bruno Heier
Kingsville

I have, unfortunately, had two instances where my basement needed mold remediation as a result of water damage. I originally saw an ad for SERVPRO of Perry Hall and called. Best call I ever made! The company responded immediately to limit the damage to my basement and to protect our health. John Rappazzo walked me through the steps of working with my insurance company, which was extremely helpful because I had never filed a claim through homeowners. The crew was very professional and respectful, and just nice! John explained the steps of the process so I knew what to expect moving forward. The entire process was made so much easier for me.

John did not pull his crew off the job until every single mold spore was gone! I felt extremely confident that my basement was clean and no longer a health risk. I recommend SERVPRO unconditionally! This is a company with integrity and compassion, which is hard to find. Thank you, SERVPRO!

Gene B.
Cockeysville

I love SERVPRO of Perry Hall White Marsh, everyone from the office personnel to the crew and even the owner all were very nice and professional. The office explained the billing process involving the insurance company very thoroughly. The crew was very trustworthy, they explained the entire drying process. And the owner John even came out to give me an estimate and help me with this difficult dilemma. I would highly recommend them for all cleaning needs.

Anonymous
Towson

Thank you SERVPRO of Perry Hall for such quick response. The three young men that worked to clean up all the water in the basement were awesome!

Nancy Lenton
Baltimore

Chelsea, Stephanie & Tony responded to my home and helped make my day better. On time, professional and very helpful they all were. I would highly recommend the company as well as the above mentioned employees. Will recommend to all my family & friends. Thanks so much SERVPRO [of Perry Hall/White Marsh]!

Link to review on Facebook

Nicole McCormick- Williams
Rossville

Absolutely fantastic. Jeff M and Tony are my new heroes

Link to review on Google Maps

Annonymous
Kingsville

Jeff M and Tony are fantastic. Calming and reassuring and excellent customer service. I will keep them on speed dial for any and all emergencies.

Link to Review on Facebook

Stacee Minyard
Rossville

Chelsea and Charlie both showed up ready to work! They went above and beyond! More than helpful, careful, courteous, and cautious wìth all the items in my home. House is finally starting to dry!! Impressed they were able to get everything accomplished in one day. It was a substantial amount of work! Definitely would recommend them and the company. John the manager or owner is also very informative and quick to help any way he can. Very satisfied.

Link to original review on Facebook.

Douglas Christopher
Kingsville

The team that responed to my parents home were awesome. I have had a few floods at my own home and these two were by far the best and friendliest I have ever delt with. Your company should be proud to have them. Ted and Chelsea set my mind at ease with there knowledge of what they are handeling. Kudos to them. I would recommend your company a million times if all you personal was like them. Thank you and them so much. Donna Liquori

Link to original review on Facebook

Donna Liqouri
Kingsville

Great group of people. Ted, Jeff C. & Tony each took time to explain everything and answer all of my questions. They did not just rush in and tear things up they really made the effort to dry and save everything they could. Wonderful customer service. Wold recommend them without hesitation.



Link to review on Facebook

Karen Bruno Heier
Kingsville

I have, unfortunately, had two instances where my basement needed mold remediation as a result of water damage. I originally saw an ad for SERVPRO of Perry Hall and called. Best call I ever made! The company responded immediately to limit the damage to my basement and to protect our health. John Rappazzo walked me through the steps of working with my insurance company, which was extremely helpful because I had never filed a claim through homeowners. The crew was very professional and respectful, and just nice! John explained the steps of the process so I knew what to expect moving forward. The entire process was made so much easier for me.

John did not pull his crew off the job until every single mold spore was gone! I felt extremely confident that my basement was clean and no longer a health risk. I recommend SERVPRO unconditionally! This is a company with integrity and compassion, which is hard to find. Thank you, SERVPRO!

Gene B.
Cockeysville

I love SERVPRO of Perry Hall White Marsh, everyone from the office personnel to the crew and even the owner all were very nice and professional. The office explained the billing process involving the insurance company very thoroughly. The crew was very trustworthy, they explained the entire drying process. And the owner John even came out to give me an estimate and help me with this difficult dilemma. I would highly recommend them for all cleaning needs.

Anonymous
Towson

Thank you SERVPRO of Perry Hall for such quick response. The three young men that worked to clean up all the water in the basement were awesome!

Nancy Lenton
Baltimore

Chelsea, Stephanie & Tony responded to my home and helped make my day better. On time, professional and very helpful they all were. I would highly recommend the company as well as the above mentioned employees. Will recommend to all my family & friends. Thanks so much SERVPRO [of Perry Hall/White Marsh]!

Link to review on Facebook

Nicole McCormick- Williams
Rossville

Absolutely fantastic. Jeff M and Tony are my new heroes

Link to review on Google Maps

Annonymous
Kingsville

Jeff M and Tony are fantastic. Calming and reassuring and excellent customer service. I will keep them on speed dial for any and all emergencies.

Link to Review on Facebook

Stacee Minyard
Rossville

Chelsea and Charlie both showed up ready to work! They went above and beyond! More than helpful, careful, courteous, and cautious wìth all the items in my home. House is finally starting to dry!! Impressed they were able to get everything accomplished in one day. It was a substantial amount of work! Definitely would recommend them and the company. John the manager or owner is also very informative and quick to help any way he can. Very satisfied.

Link to original review on Facebook.

Douglas Christopher
Kingsville

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.