About Us
Here to Help® 24/7.
SERVPRO of Gaithersburg / Germantown
About Us
Experience in the restoration industry is acquired through years of work and commitment. With one of our owners, Art Hall, having more than 30 years of experience in the building trades and construction, hard work starts with our leadership and spreads to our qualified restoration technicians. Art's wife Jennifer, another of our owners, has years of experience with environmental services like air purification, bed bug remediation, and odor removals. Our owners and management seek to lead by example, offering guidance and leadership to our growing roster of technicians for every facet of the restoration industry, including biohazard cleanup, air ducts cleaning, and full-service reconstructions.
We know how vital a fast response in an emergency can be, especially with nearly 60,000 people in Gaithersburg alone that depend on our expertise and advanced recovery tools when disaster strikes. Throughout Montgomery County, residents and business owners, including proprietors of historical properties like the home of Francis Scott Key and battlefield museums also depend on our Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited crews to mitigate losses.
Our success throughout the Greater Gaithersburg and Germantown areas is as dependent on our skillsets in recovery and restoration as it is about being a good neighbor amid emergencies and disasters. As lifelong residents of Frederick County, our owners and staff share a love and appreciation for this DC-VA-MD-WV metropolitan area. We have gotten involved in many fundraisers, awareness efforts, and youth programs like the Santa Run, Sprint Triathlon, and other YMCA-sponsored races and events.
We want to be a name that you trust when disasters strike, and that starts with being a dependable name in our communities even apart from the SERVPRO brand. Jennifer Lolli-Hall volunteer’s hours of her time as a Girl Scout leader every month, we sponsor and participate in Rotary Club events held annually, and we even host teens from the Jerusalem Peacebuilders program designed to help that country achieve peace in our lifetime. We can be seen regularly participating in local events from 4th of July community parades to Gaithersburg/Germantown Chamber of Commerce (GGCC) baking competitions (2020 2nd Place!)
With so many potentially disastrous outcomes that could damage your home or business, including water, fire, mold, storm, flood, and biohazardous threats, you need a team qualified to handle it all. You can always depend on the speed and expertise of our SERVPRO IICRC-Certified restoration, remediation, and reconstruction specialists. "Like it never even happened."
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- HST - Health and safety Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
Affiliations
- Gaithersburg Germantown Chamber of Commerce
- Smoketown Rotary Club
What our
customers are saying
Very reassuring with entire process.
I have used SERVPRO on several occasions professionally. The response time, pricing, and staff are fabulous. The work is completed quickly and efficiently. The staff are so clean, you would never even know they were there after each job. I would recommend their services to anyone looking for a quality remediation company. Great work.
Prompt, courteous, and extremely helpful.
Excellent service. Worked well with our insurance company. Very satisfied overall.
Richard and his entire team were great. Professional, friendly, and very responsive. We would highly recommend the team and SERVPRO.
The team was most courteous and I was most impressed with their knowledge and hard work. Julio was great and I would highly recommend him and his team to everyone.
I could not be happier with the job they did.
I *STRONGLY* recommend SERVPRO. I was delighted with its service and -- although I hope I never HAVE to use them again! -- was very satisfied by the help I got. SERVPRO helped fix this water leakage disaster quickly and as painlessly as possible. In no area did SERVPRO fall short.
Excellent service! Excellent staff! The best!!! Thank you for being there for me at this difficult time.
Very reassuring with entire process.
I have used SERVPRO on several occasions professionally. The response time, pricing, and staff are fabulous. The work is completed quickly and efficiently. The staff are so clean, you would never even know they were there after each job. I would recommend their services to anyone looking for a quality remediation company. Great work.
Prompt, courteous, and extremely helpful.
Excellent service. Worked well with our insurance company. Very satisfied overall.
Richard and his entire team were great. Professional, friendly, and very responsive. We would highly recommend the team and SERVPRO.
The team was most courteous and I was most impressed with their knowledge and hard work. Julio was great and I would highly recommend him and his team to everyone.
I could not be happier with the job they did.
I *STRONGLY* recommend SERVPRO. I was delighted with its service and -- although I hope I never HAVE to use them again! -- was very satisfied by the help I got. SERVPRO helped fix this water leakage disaster quickly and as painlessly as possible. In no area did SERVPRO fall short.
Excellent service! Excellent staff! The best!!! Thank you for being there for me at this difficult time.