Meet Our Team
Here to Help® 24/7.
SERVPRO of Allegany & Garrett Counties
Tim Duck
Tim joined SERVPRO of Allegany & Garrett Counties in 2013 and is our Sales & Marketing Manager and is a SERVPRO Certified Continuing Education Instructor for insurance agents and real estate agents. Tim has also been a SERVPRO Production Technician and Production Manager. Tim is IICRC Certified for Water Damage Restoration. He is also active in the Chambers of Commerce in Allegany & Garrett counties, Rotary, Greater Grantsville Business Association, and on the Board of Directors of his local community. Tim has 37 years previous experience in the insurance industry and maintains his property & casualty and life & health insurance licenses.
Tim enjoys music, outdoor activities, working with people, and spending time with his wife and four children and four grandchildren.
Steve Landis
Steve is one of our Production Technicians here at SERVPRO of Allegany & Garrett Counties. He has been a member of our team for 6 years.
Steve's certifications include: Fire & Smoke Restoration, Odor Control, Water Damage Restoration, Upholstery Fabric Cleaning, Commercial Dry Specialist & Infection Control Practices in Construction.
Outside of work, Steve enjoys spending time with his wife and three children. In addition, Steve runs the sound for his local church, enjoys fishing, golfing and spending time with his family. He is also actively involved in fundraising activities for his local fire station.
Bill Knopsnyder
Bill is one of our Technicians here at SERVPRO of Allegany & Garrett Counties. He has been with the company for five years.
Bill has worked on several projects during his time with the company, including fire restoration, demolition, water remediation and repair work.
Outside of work William enjoys shooting pool & playing video games.
Sharon Knopsnyder
Sharon is one of our Cleaning Technicians here at SERVPRO of Allegany & Garrett Counties. She has been a part of our family for eight years.
Some of Sharon's certifications include: Journeyman Fire & Smoke Restorer; Water Damage Restoration; Upholstery & Fabric Cleaning; Fire & Smoke Restoration; and Odor Control.
Outside of work, Sharon enjoys reading, listening to Oldies music, watching horror movies, dancing, and spending time with her two daughters, five grandchildren and two brothers.
Dave Smith
Dave is our Carpenter on staff. With over 20 years in the industry, and eight of those with SERVPRO of Allegany & Garrett Counties.
His certifications include WRT and Commercial Drying. He is also a member of Local 1233 Residential Union Carpenters out of Pittsburgh, PA.
Outside of work Dave is a member of the Youngstown Volunteer Fire Department, where he currently holds the position of Captain. He is also the father of a beautiful daughter, and enjoys fishing (when time allows).
Some of Dave's recent projects include completing a 3 Unit rebuild from a water loss at a local resort, as well as a rebuild from a fire loss, for a single family home.
Kay Bittinger
Kay is one of our Cleaning Technicians and has been a member of the SERVPRO of Allegany & Garrett Counties family for seven years.
Outside of work, Kay enjoys playing video games, spending time with her two daughters & three grandsons, as well as her two dogs. She is also an avid animal lover!
Steve Bohatch
Steve has been a member of the SERVPRO of Allegany & Garrett Counties family for nine years now. He started working for us in 2010 part-time and moved to full-time in 2014.
He currently holds his WRT Certification through the IICRC.
Some of Steve's jobs that he has been present on include 10 large losses out of the Somerset area, including Hurricane Sandy.
What our
customers are saying
As a first time customer I want to say that your team at SERVPRO did a very good job with cleaning my carpets today! Thank you.
After having water damage in my basement with the recent rains, I just want to say thank you and what a wonderful group of people it was to work with.
The team at SERVPRO was very polite, timely and were able to get rid of the smell from my carpets and upholstery! Great job!
Recently I purchased a local restaurant. I had SERVPRO come in and clean the kitchen and dining area for me. It looked like a completely new place. I would definitely have them in again.
The ladies and Steve did a wonderful job on the home that was listing for sale. I've already passed on my recommendation to all of my realtor friends.
We had a broken pipe at our vacation home recently. SERVPRO was great to work with. With us living 3 hours away, they were very accommodating and kept us updated on each step. Excellent service.
The drain in our basement recently backed up. What a mess. I called SERVPRO and they were there quickly to assess the situation and start cleanup. They helped move my belongings and even worked close with my insurance company through the process. My basement looks great.
Steve, Tyler and Jake completed a job for us today. They were professional, personable and thorough. It was our pleasure to have them in our home. Hope we don't need them, but would definitely call them if we did. If you find yourself in need we highly recommend. 5 stars
I was recently purchasing a home, when I had SERVPRO come out to the location and estimate a clean up of mold in the basement. Thanks to their hard work, we are now living in our first home!
As a first time customer I want to say that your team at SERVPRO did a very good job with cleaning my carpets today! Thank you.
After having water damage in my basement with the recent rains, I just want to say thank you and what a wonderful group of people it was to work with.
The team at SERVPRO was very polite, timely and were able to get rid of the smell from my carpets and upholstery! Great job!
Recently I purchased a local restaurant. I had SERVPRO come in and clean the kitchen and dining area for me. It looked like a completely new place. I would definitely have them in again.
The ladies and Steve did a wonderful job on the home that was listing for sale. I've already passed on my recommendation to all of my realtor friends.
We had a broken pipe at our vacation home recently. SERVPRO was great to work with. With us living 3 hours away, they were very accommodating and kept us updated on each step. Excellent service.
The drain in our basement recently backed up. What a mess. I called SERVPRO and they were there quickly to assess the situation and start cleanup. They helped move my belongings and even worked close with my insurance company through the process. My basement looks great.
Steve, Tyler and Jake completed a job for us today. They were professional, personable and thorough. It was our pleasure to have them in our home. Hope we don't need them, but would definitely call them if we did. If you find yourself in need we highly recommend. 5 stars
I was recently purchasing a home, when I had SERVPRO come out to the location and estimate a clean up of mold in the basement. Thanks to their hard work, we are now living in our first home!
About Us
Among the country roads and the busy buzz of nearby suburban and urban centers you'll find an authentic small town lifestyle. SERVPRO of Allegany & Garrett Counties strives to minimize the worry and stress that comes with any type of fire or water damage, and the disruption and chaos it can bring to your life. Here at SERVPRO, we will work closely with your insurance company to ensure that minimal disruption occurs, and to get your life back to normal as quickly as possible.
Surrounded by the highest free-falling waterfall, the largest fresh water lake and the highest point in Maryland, weather conditions are unpredictable year round. That's why here at SERVPRO of Allegany & Garrett Counties we are prepared for whatever situation may arise, and are here to serve you 24/7. From the early stages of mitigation through the end construction and clean up, we have a team of trained professionals that will work direction with you to tackle any unforeseen circumstance that may arise in the process to ensure that your home or business is fully restored.
As a locally owned and operated franchise, we are visible throughout the community at local events, parades, fairs and we also work closely with local fire departments, police departments and non-profit organizations.
Knowing that a disaster can occur in many situations, such as a fire, water damage, mold and sometimes even a biohazard, we are here to serve you 24/7 for any emergency. We strive to make your situation "Like it never even happened."
Recommended For You
CE Class Information
Several CE classes are offered throughout the year by SERVPRO of Allegany & Garrett …Community Preparedness
As the weather begins to change, this should be a time to review and ensure that you and …Fall Has Arrived!
As the Fall season has quickly approached, there are a few things that homeowners can do …