SERVPRO of Upper Cape Cod and The IslandsHome
Terms and Conditions servpro.com website use
Terms and Conditions servpro.com website use

SERVPRO of Upper Cape Cod and The Islands

Call Today - 24/7 Emergency Services

SERVPRO of Upper Cape Cod and The Islands

  • Home
  • Careers
  • About
  • Our Team
  • Contact Us
  • Visit Servpro.com

©2024 SERVPRO. All rights reserved.

Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (508) 888-5985

Terms of Website Use

servpro.com

This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

INTELLECTUAL PROPERTY:

SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.

SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.

DISCLAIMER: 

SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.

THIRD PARTY WEBSITES:

SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.

SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.

You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.

LIMITATION OF LIABILITY:

Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.

GOVERNING LAW:

 Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).

SEVERABILITY:

If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.

INDEMNITY:

You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

WAIVER:

SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.

Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.

MODIFICATION:

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.

ENTIRE AGREEMENT:

These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.

***SERVPRO franchises are independently owned and operated.

What our
customers are saying

This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.

Mike G.
Nantucket

My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.

Kristine H.
Mashpee

We could not have asked for quicker or more professional service.  I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.

Charlie C.
Sandwich

Prompt, efficient service for a reasonable price.

Carol S.
Edgartown

We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.


Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.

The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).


Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.


I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.

Maureen P.
Nantucket

They made a bad situation good. I'm pleased with the work that they performed.

Gavin J.
East Sandwich

Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!

Stacy W.
Edgartown

I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything! 
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.

Tricia S.
Teaticket

We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette! 

Stacey H.
Mashpee

This was our third experience with SERVPRO. Once again the service was prompt and professional. I would highly recommend SERVPRO to anyone in need of a cleanup service.

Mike G.
Nantucket

My seller and I, as the real estate agent, had an exceptional experience with their professionalism and knowledge. We especially appreciated the manner they handled going in and out of the basement not to disturb the new loam and seed in back yard. Thank you.

Kristine H.
Mashpee

We could not have asked for quicker or more professional service.  I would not hesitate to call on SERVPRO of Upper Cape Cod and the Islands with any type of cleanup or restoration services.

Charlie C.
Sandwich

Prompt, efficient service for a reasonable price.

Carol S.
Edgartown

We started construction on a new bathroom and the contractor advised us there was a lot a black mold hidden from view. Our contractor recommended SERVPRO and a couple of others, and I called SERVPRO first. I should note that I live on Nantucket and it can be very difficult to get any work done, especially if you are dealing with people off Island. Christy in their office was knowledgeable and helpful. She got things scheduled very efficiently.


Will arrived to inspect and was on time. I found out that this SERVPRO office was a family business and it was clear to me that Will took pride in that. Unfortunately for us, we had a major mold problem that extended to several rooms. He walked me through what they would do, which included cleaning and installing a vapor barrier in our crawlspace.

The crew who came to do the work was very professional, very thorough and cleaned up after themselves. The work took several days to complete. We also got advice about how to avoid this problem in the future (use of dehumidifiers, which areas to do a more thorough cleaning and using anti-mold paint).


Several weeks later our contractor removed more wallboard and to my horror, there was Black mold everywhere. I called SERVPRO right away and Will came over to do another inspection and estimate (no charge for this). Once again right on time and he told us that we didn't need their services. The plywood with the mold was going to be removed by our contractor. He said that is all we would need. He confirmed our contractor's opinion that this was not an active site and pointed out places where the new construction would have to be adapted. Our contractor was in complete agreement.


I cannot recommend SERVPRO more highly as people who do excellent work when you need it and tell you when you don't need it.

Maureen P.
Nantucket

They made a bad situation good. I'm pleased with the work that they performed.

Gavin J.
East Sandwich

Colette and Kristy made my very stressful home disaster immensely easier. They were patient, courteous, kind and understanding. Their expertise and professionalism, paired with compassion was very reassuring and made for a quick and thorough response and resolution. The whole cleanup crew were also great!

Stacy W.
Edgartown

I came home from vacation to water damage caused by my washing machine. I called SERVPRO and they had a crew at my house within a few hours. They took care of everything! 
I would highly recommend using their services. Everyone I dealt with was professional knowledgeable and competent.

Tricia S.
Teaticket

We hired SERVPRO to do mold remediation in our basement and to do the finish work. They were so responsive and easy to work with. Professional office staff as well as the guys who did the work. Clean, left no mess and did an absolutely beautiful job! Highly recommend these guys! Special shout out to Colette! 

Stacey H.
Mashpee

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.