Meet Our Team
Here to Help® 24/7.
SERVPRO of Marion / Middleborough
From the Front Desk to the Front Lines
Our Team
This is a group shot taken of our stellar SERVPRO crew. We couldn't be more proud to have such a compassionate, dedicated and hard working team. Thank you for all you do!
Doug Glassman
President/Owner
Doug is the President and Owner of SERVPRO of Marion/Middleborough. Doug grew up in Dartmouth and after working 10 years for a Fortune 500 company, came back to the South Coast Area to follow his passion and fulfill a life-long dream of being a business owner.
Doug is part of the CEO Round Table; on the Board of the South Coast Chamber of Commerce, on their Integration Committee and a member of the Bristol County and Cranberry Country Chamber of Commerce; on the Board of the Community Foundation and a member of their Development Committee; Campaign Chair of the United Way of the Greater New Bedford and on the New Bedford Regeneration Committee. He is also an active member of the South Coast Business Alliance (SCBA), Realtor Association of Southeastern Mass (RASEM) as well as the South Coast & Greater Fall River Young Professionals Networks. He is proud of all that his team has accomplished thus far and is excited to see the company continue to flourish.
David Coulombe
Operations Manager
Dave has worked in the Restoration Industry for over 20 years and that wealth of knowledge and experience is put to good use every single day here at SERVPRO. He is a tremendous asset and we are happy to have him as an integral part of our team.
Kate Webb
Bookkeeper
Kate started with us back in October 2018 after a 30-year career in Property Management. She has had a fascinating life - putting herself through college working as a bookkeeper and graduating with a double major in Psychology & Sociology, she spent several years working with incarcerated juveniles. Kate is also co-founder of a family support group for individuals with special needs, an organization in which she started after gaining custody of her niece in 1989 with whom she is developmentally delayed. With three children and six grandchildren, her time is mostly spent with family when she isn’t volunteering with Operation Clean Sweep, riding her bike in marathons with partner Eric, or taking her sailboat, Katie-Did, across Buzzards Bay. With so much professional and life experience, she’s been a great addition to our growing team here at SERVPRO, always brightening up our office with her kind and good-natured personality. We’re lucky to have her with us!
Darcey Prenda
Office Manager
Darcey is our Office Manager at SERVPRO of Marion/Middleborough. She had worked as a Production Supervisor at an asset retrieval company for eight years before joining our team, making her the perfect fit for her current role here. Darcey's favorite part about working at SERVPRO of Marion/Middleborough has been the knowledge she's learned about the restoration process. During her time with us, she’s become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!
Chuck Bull
Construction Manager
Chuck is our Construction Manager and has been with us since August of 2023.
Jennifer Miranda
Marketing Manager
Jen joins the team as our Marketing Manager.
Patrick Webb
Project Manager
Patrick is a Project Manager at SERVPRO of Marion / Middleborough and has been with us since May 2020.
Lauren Motyl
Project Manager
Lauren has joined the team as our new Project Manager. She has several years of experience as a Project Manager in various industries.
Raul Santos
Crew Chief
Raul is a Crew Chief at SERVPRO of Marion / Middleborough and has been with us since November of 2018.
Josh Cunha
Crew Chief
Crew Chief Josh has been with us for 10 years and is an extremely reliable and knowledgeable resource when it comes to all types of losses.
Danny Ramos
Crew Chief
Danny is a Crew Chief at SERVPRO of Marion / Middleborough and has been with us since May of 2019.
Stephon Mendes
Crew Chief
Stephon is a Crew Chief at SERVPRO of Dartmouth / New Bedford and has been with us since April of 2022.
Zack Bachand
Crew Chief
Zack is a Crew Chief at SERVPRO of Dartmouth / New Bedford and has been with us since April of 2024.
Kevin Santos
Production Technician
Kevin joins our team as a Production Technician.
Bryan Almeida
Crew Chief
Bryan is a Crew Chief at SERVPRO of Dartmouth / New Bedford and has been with us since August of 2023.
Raquel Rodrigues
Assistant Construction Manager
Raquel joins our team as our Assistant Construction Manager.
Connor Strangis
Production Technician
Connor joins our team as a Production Technician.
Tony Martin
Production Technician
Tony joins our team as a Production Technician.
What our
customers are saying
"I am always seeing Chris at the Chamber of Commerce events. It is so nice to see a local company take such an active role in helping the local business community."
We had a contractor come in and do some repairs to our office building. He recommended that we call you directly for a post construction cleaning. Everyone we dealt with from the office staff, the estimator and the crew was excellent. And the place came out pristine! Thank you.
Doug, thank you to your and your staff for the tremendous response in helping our clients this week. All responses were overwhelmingly positive. Thanks again!
The building looks great! Your crew was professional, knowledgeable and very helpful. I will definitely call you in the future. Again, thank you for the quick turn around. I would highly recommend SERVPRO.
Fabulous new management! I fully support this business and their impact in the community. It is great to see local businesses who put the client first thriving in the economy.
There was no one else I would have called. I see your trucks everywhere and if I run into some of your team members they are always are so nice to me. Thank you for helping me out.
"I have had the pleasure of not only working with SERVPRO of Dartmouth / New Bedford in a professional setting as an elected official here in the City of New Bedford, but also, as a private citizen as I recently hired them to perform some routine air duct cleaning at my home. Owner Douglas Glassman and his entire staff should be commended for their professionalism, community engagement and overall high level of integrity.Personally, I hope none of you ever need to use their services (when it comes to disaster restoration), but if you do, be rest assured you are in very capable hands."
Amy, please let your boss know how impressed I was/am with the people he has working for him. From Chris who answered a message from a friend of mine and alerted you that I would be calling, to David and Keith who checked out the situation, to (sorry I am horrible with names) Daniel I think and his partner who could not have been more professional and must have asked 20 times if there was anything else I needed brought upstairs and last but not least yourself who had to deal with my panic, sincere thanks to you all and a very Happy Thanksgiving and Holiday season.
I can't say enough positive things about SERVPRO of Dartmouth. Doug Glassman and his crew took the time to carefully inspect our home and explained with patience what needed to be done. The job was done efficiently and with great care. I would not hesitate to call on SERVPRO of Dartmouth in the future. It's so wonderful when I find someone who is honest that I can trust. Thank you Doug!
"I am always seeing Chris at the Chamber of Commerce events. It is so nice to see a local company take such an active role in helping the local business community."
We had a contractor come in and do some repairs to our office building. He recommended that we call you directly for a post construction cleaning. Everyone we dealt with from the office staff, the estimator and the crew was excellent. And the place came out pristine! Thank you.
Doug, thank you to your and your staff for the tremendous response in helping our clients this week. All responses were overwhelmingly positive. Thanks again!
The building looks great! Your crew was professional, knowledgeable and very helpful. I will definitely call you in the future. Again, thank you for the quick turn around. I would highly recommend SERVPRO.
Fabulous new management! I fully support this business and their impact in the community. It is great to see local businesses who put the client first thriving in the economy.
There was no one else I would have called. I see your trucks everywhere and if I run into some of your team members they are always are so nice to me. Thank you for helping me out.
"I have had the pleasure of not only working with SERVPRO of Dartmouth / New Bedford in a professional setting as an elected official here in the City of New Bedford, but also, as a private citizen as I recently hired them to perform some routine air duct cleaning at my home. Owner Douglas Glassman and his entire staff should be commended for their professionalism, community engagement and overall high level of integrity.Personally, I hope none of you ever need to use their services (when it comes to disaster restoration), but if you do, be rest assured you are in very capable hands."
Amy, please let your boss know how impressed I was/am with the people he has working for him. From Chris who answered a message from a friend of mine and alerted you that I would be calling, to David and Keith who checked out the situation, to (sorry I am horrible with names) Daniel I think and his partner who could not have been more professional and must have asked 20 times if there was anything else I needed brought upstairs and last but not least yourself who had to deal with my panic, sincere thanks to you all and a very Happy Thanksgiving and Holiday season.
I can't say enough positive things about SERVPRO of Dartmouth. Doug Glassman and his crew took the time to carefully inspect our home and explained with patience what needed to be done. The job was done efficiently and with great care. I would not hesitate to call on SERVPRO of Dartmouth in the future. It's so wonderful when I find someone who is honest that I can trust. Thank you Doug!
About Us
SERVPRO of Marion/Middleborough understands the stress and worry that comes with the disruption fire and water damage can cause. Our objective is to quickly mitigate these damages to make them “Like it never even happened.”
Our locally owned and operated franchise has served the Tri-Town area for over 25 years, and is regarded as being the leading restoration company in Plymouth County. We are proud to be recognized as more than just a Disaster Restoration company in the eyes of our community – because we truly are so much more than that!
Our President, Doug Glassman, along with members of our Marketing team, show just how dedicated to the community SERVPRO is. Serving on multiple Boards and as Ambassador’s for the Cranberry Country Chamber of Commerce, and Power Hour Networking Group; our team members are happy to be out in the community building relationships and strengthening the SERVPRO name!
Don’t take it from us; visit our testimonials page to see what the community is saying about us.
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