Water Damage
Fire Damage
Mold
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Construction
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Meet Our Team
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SERVPRO of Lowell
Steve Taylor
Steve is the Co-Owner of SERVPRO of Lowell. Steve’s parents previously owned a franchise starting in 1984 and retired in 2014. Steve started working for his parents during school vacations and quickly became a Crew Chief in 1987. Steve has many years of experience and has seen all types of disasters, making him a very resourceful owner. Steve has received over 20 certifications from the IICRC, ASCR, IQIA, and DDI, including Applied Structural Drying, Applied Microbial Remediation, Master Water Restorer, and Master Fire & Smoke Restorer. Steve has been a Waltham resident for a little over 3 years. Steve focuses on growing his franchises, developing and managing his team of highly trained professionals, and creating great business relationships.
Dave Taylor
Dave is the Operations Manager and co-owner for SERVPRO of Lowell. His parents previously owned a franchise where he gained many years of experience in the industry. In addition to his many industry certifications, Dave has distinguished himself as an expert in the Xactimate property claim estimating program and the various ASTI/IICRC standards applicable to the restoration industry. Dave lives in Londonderry, NH with his wife, son, and daughter.
James Colton
James is the General Manager here at SERVPRO of Lowell. He came from a restaurant background before working for SERVPRO. He enjoys spending time with his family on the weekends and watching movies.
Alan Murphy
Alan Murphy is a Production Manager here at SERVPRO of Lowell and has completed our rigorous Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Alan has a strong work ethic and is known around our office for his constant willingness to learn more and take on new tasks. He has been working with SERVPRO of Lowell for over a year , while being in the industry for 15 years. Alan enjoys working on cars with his brother in his free time as well as going to concerts with friends and family.
Aaron Roy
Aaron is the Sales and Marketing Manager for SERVPRO of Lowell. He is from Saco, ME and graduated from UMASS Boston with a degree in psychology. Aaron started working for the company in February of 2021. He spends his free time riding his dirtbike or snowboard depending on the season. Aaron lives in Burlington with his wife, dog, and 2 cats whom he loves dearly. His favorite show right now is Jeopardy!
Gloria Miller
Gloria is a Project Manager for SERVPRO of Lowell. She is from Phoenix, AZ, and moved to the New England area at the end of 2023. Gloria started working for SERVPRO in March of 2021 in Lancaster Pennsylvania. She spends her free time with her two children, finding beaches and fun out-of-town trips. Gloria has two adorable hairless cats along with a spotted Frenchie. Her favorite TV genre is anime and anything Harry Potter-related!
Bruce Dickey
Bruce is our sales and marketing representative for the SERVPRO of Lowell office. Bruce joined us in January of 2024 from the office supply industry where he had spent the last 25 years. Bruce lives on the Northshore with his four daughters and in his spare time enjoys playing golf and DIY projects. The key to his success is, delivering on what you promise. His favorite gift is time with family.
Joe Stocki
Joe is a production technician here at SERVPRO of Lowell. He graduated from Lexington High School in 2011. Joe grew up playing sports including football and baseball. Joe received the Antonio Busa Award for the Lexington High School football team. He enjoys living a healthy and active lifestyle.
Tony Choeum
Tony is a production technician here at SERVPRO of Lowell. He graduated from Lawrence High School with a diploma in health and human services. He is currently attending college to be a registered nurse. Tony started working for SERVPRO in January of 2024. He spends his free time game streaming, making music, and being a dad. Tony lives in Lowell, his favorite color is red, and he loves to travel.
Adam Renaud
Adam is a crew chief here at SERVPRO of Lowell. He is from Dorchester and started working here in July of 2024 bringing 3+ years of restoration experience with him. Adam spends his time watching sports and cars. He graduated from Lowell Vocational Technical High School in 2008 with an auto collision degree. Adam's favorite television show is Psych.
Jonathan Kawa
Jonathan is a crew chief here at SERVPRO of Lowell. He started in September of 2024 and brings over 3 years of water restoration experience with him. Jon lives in Lowell with his daughter. He is a combat veteran with a tour in Iraq. Jon enjoys spending time with his daughter in his free time and watching movies.
Justin Besancon
Justin is the office administrator here at SERVPRO of Lowell. He started in September of 2024. Justin is originally from Wooster, OH, and graduated from NHITA with a Massage/Therapeutic Arts degree. He enjoys hunting/fishing and watching football. Justin lives with his wife and dog. His favorite television show is Yellowstone.
What our
customers are saying
Being the manager of a older building in the city of Lowell it is common for me to have problems with my building. We had a sewer backup occur in the middle of the night so we called SERVPRO and within an hour someone was there cleaning up the mess and setting up equipment for us. The crew was fast and very good at what they do. I have used their services before and I am always so happy with the results and timeliness of their services. Thanks again SERVPRO of Lowell!
I had used the services of the Lowell SERVPRO for a small carpet cleaning job a few years ago. I was very happy with the job and the outcome . Recently I had a sewer backup happen . I decided to call SERVPRO of Lowell again to come see the issue I was having. Let me just say I was more than impressed . They were so knowledgeable of what to do and how to attack my problem. I told all my friends and family if they have an issue with water or just a general cleaning to call SERVPRO OF LOWELL!!!! Thanks again guys.
SERVPRO of Lowell is the one to call! The team is responsive, knowledgeable and most definitely go above and beyond! Jim & Vin, and your team, thank you for all you do for your clients! Everyone should follow your lead.
Very impressed with the work as well as how dedicated and hardworking the employees at SERVPRO of Lowell are!
We want to let you know that your employees were excellent, very informed and they did a great job. They left our home spotless . We thank you for your Excellent workmanship.
I always call SERVPRO of Lowell for any situation I am dealing with when I have a loss on a property that I manage . They are always fast to arrive and do a great job for me. As a property manager its hard to find a good vendor . But SERVPRO of Lowell is always there for me when I need them and I can rely on them to do it right!
I called SERVPRO and they dispatched the team from SERVPRO of Lowell. They were prompt to get to my location and even gave me a couple of options of things we could do and worked with me on the best plan of attack. I felt like a partner with how they treated me and my building. After all was said and done I couldn't have been more happy with the results from this office. SERVPRO of Lowell is now one of my vendors and they earned that by being trust worthy and treating me like a friend more than a customer. Good job guys!
As a Insurance professional I talk and work with a lot of vendors. I have never gotten such quality work out of them like I do with SERVPRO of Lowell. They have never done me wrong and I look forward to continuing doing business them . Thanks Jim and Vinny!
I had someone suggest a different restoration company to me and they never showed up! I called SERVPRO of Lowell and they were on site in 25 minutes and the Job was finished that day! I have referred SERVPRO of Lowell to someone I work with as well and the result was the same. Fast , friendly and the job was done right! Thanks SERVPRO of Lowell.
Being the manager of a older building in the city of Lowell it is common for me to have problems with my building. We had a sewer backup occur in the middle of the night so we called SERVPRO and within an hour someone was there cleaning up the mess and setting up equipment for us. The crew was fast and very good at what they do. I have used their services before and I am always so happy with the results and timeliness of their services. Thanks again SERVPRO of Lowell!
I had used the services of the Lowell SERVPRO for a small carpet cleaning job a few years ago. I was very happy with the job and the outcome . Recently I had a sewer backup happen . I decided to call SERVPRO of Lowell again to come see the issue I was having. Let me just say I was more than impressed . They were so knowledgeable of what to do and how to attack my problem. I told all my friends and family if they have an issue with water or just a general cleaning to call SERVPRO OF LOWELL!!!! Thanks again guys.
SERVPRO of Lowell is the one to call! The team is responsive, knowledgeable and most definitely go above and beyond! Jim & Vin, and your team, thank you for all you do for your clients! Everyone should follow your lead.
Very impressed with the work as well as how dedicated and hardworking the employees at SERVPRO of Lowell are!
We want to let you know that your employees were excellent, very informed and they did a great job. They left our home spotless . We thank you for your Excellent workmanship.
I always call SERVPRO of Lowell for any situation I am dealing with when I have a loss on a property that I manage . They are always fast to arrive and do a great job for me. As a property manager its hard to find a good vendor . But SERVPRO of Lowell is always there for me when I need them and I can rely on them to do it right!
I called SERVPRO and they dispatched the team from SERVPRO of Lowell. They were prompt to get to my location and even gave me a couple of options of things we could do and worked with me on the best plan of attack. I felt like a partner with how they treated me and my building. After all was said and done I couldn't have been more happy with the results from this office. SERVPRO of Lowell is now one of my vendors and they earned that by being trust worthy and treating me like a friend more than a customer. Good job guys!
As a Insurance professional I talk and work with a lot of vendors. I have never gotten such quality work out of them like I do with SERVPRO of Lowell. They have never done me wrong and I look forward to continuing doing business them . Thanks Jim and Vinny!
I had someone suggest a different restoration company to me and they never showed up! I called SERVPRO of Lowell and they were on site in 25 minutes and the Job was finished that day! I have referred SERVPRO of Lowell to someone I work with as well and the result was the same. Fast , friendly and the job was done right! Thanks SERVPRO of Lowell.
About Us
SERVPRO of Lowell understands the disruption that comes with a fire or water damage and the stress it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly return your property to pre loss condition.
SERVPRO of Lowell has been serving Massachusetts for over 40 years and specializes in the cleanup and restoration of residential and commercial property after a fire or flood. SERVPRO of Lowell can also mitigate mold and mildew from your home or business.
Led by Dave and Steve Taylor, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our crews have the knowledge and experience to restore your property. With a nationwide system of qualified franchises we can call upon for support, no damage is too large or too small for SERVPRO of Lowell.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We accept all credit cards for your convenience.
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CRT - Color Repair Technician
- ECTP - Employee Certification Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- RCT - Rug Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- SCI/SPI/SEN - Carpet Inspector
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
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