
Meet Our Team
Here to Help® 24/7.
SERVPRO of Chelmsford / Westford and SERVPRO of Billerica / Tewksbury
Kevin Coates, Owner
Kevin Coates is the Owner & President of SERVPRO Chelmsford/Westford. Kevin is a local resident and proud supporter in the local community. Therefore, we are quick to the job to remediate the problem at hand! If you would like to schedule service for your home or business, please call SERVPRO of Chelmsford Westford today! 978-256-4225
Ava Coates, Marketing Manager
Ava Coates has grown up around SERVPRO, giving her a unique understanding of the restoration industry from both an operational and marketing perspective. With years of experience both on the field and behind the scenes, Ava has developed a comprehensive knowledge of the SERVPRO brand and its commitment to quality service. As Marketing Manager, she combines her hands-on industry experience with creative marketing strategies to effectively communicate SERVPRO’s mission and services to the community. Ava’s dedication and passion for the company make her an invaluable part of the team.
Brenda Santiago, Office Manager
Brenda is the backbone of our operations at SERVPRO Chelmsford/Westford. With a keen eye for detail and a passion for excellent customer service, she efficiently manages daily office tasks, coordinates communication between clients and our team, and ensures all administrative functions run smoothly. Brenda plays a vital role in supporting our mission to deliver prompt and professional restoration services, making sure every client experience is seamless from start to finish.
Cody Weston, Production Manager
Cody Weston is the Production manager at SERVPRO Chelmsford/Westford and SERVPRO of Billerica/Tewksbury. Cody is dedicated to ensuring efficient and high-quality service during restoration and cleaning projects. With extensive experience in managing teams, coordinating timelines, and overseeing operations, Cody ensures that every project meets SERVPRO's standards of excellence. Focused on customer satisfaction, Cody leads the production team with expertise, attention to detail, and a commitment to delivering results in a timely manner.
Austin Harvey, Production Tech
Austin, a Production Technician at SERVPRO of Chelmsford Westford, plays a key role in providing top-notch restoration and cleaning services. With hands-on experience in water, fire, and mold remediation, Austin works efficiently and professionally to ensure every job is completed with precision. Committed to customer satisfaction, Austin follows SERVPRO’s high standards and delivers quality results, contributing to the success of every project.
Sean Myers, Production Tech
As a Production Technician at SERVPRO of Chelmsford Westford, Sean is dedicated to providing exceptional restoration and cleaning services. With expertise in handling various types of damage, including water, fire, and mold, Sean ensures that each project is completed quickly and with the utmost care. Known for their attention to detail and professionalism, Sean plays an essential role in helping customers get back to normal as efficiently as possible.
What our
customers are saying
Kevin and the team at SERVPRO spent an entire day assisting in the construction of the new playground at the Spaulding school. We could not have done the work with out their help!
Kevin,
Thanks so much, you were more than kind. People like you aren't easy to find!
I really appreciate the counter top and your easy going personality. Lots of luck with your company!
Joan Gildort
I don’t know what I would have done without Kevin and his crew. After a tree fell on our house after the first storm causing significant damage to the room and another impeding storm on the horizon I was worried. He came quickly and covered the roof so that our home would be protected. Nice job guys!
Thank you to Kevin and his crew for quickly responding to our home for tree removal and clean up. We had a tree fall on our home this past spring which caused damage to our roof and deck. They responded quickly and cleaned up the tree and covered or roof so that rain water wouldn’t come in. Thank you Kevin!
My house was full of smoke damage. Brian came in and evaluated the situation! Cleaned what could be removed what needed to be replaced. The project happened much faster then I expected!
I just want to thank you for your help with this, I have never had to file a claim of any sorts. I appreciate your patience and advice with me
Kevin,
Thanks so much! You were more kind and people like you are not easy to find. I really appreciate the new counter top and your easy going personality. Lots of luck to your company.
~Joan
Thank you Kevin for your quick response and great work. My building hasn’t looked this clean in so long! Much appreciated
Conrad
Thank you Kevin for taking care of a very sensitive situation!
Kevin and the team at SERVPRO spent an entire day assisting in the construction of the new playground at the Spaulding school. We could not have done the work with out their help!
Kevin,
Thanks so much, you were more than kind. People like you aren't easy to find!
I really appreciate the counter top and your easy going personality. Lots of luck with your company!
Joan Gildort
I don’t know what I would have done without Kevin and his crew. After a tree fell on our house after the first storm causing significant damage to the room and another impeding storm on the horizon I was worried. He came quickly and covered the roof so that our home would be protected. Nice job guys!
Thank you to Kevin and his crew for quickly responding to our home for tree removal and clean up. We had a tree fall on our home this past spring which caused damage to our roof and deck. They responded quickly and cleaned up the tree and covered or roof so that rain water wouldn’t come in. Thank you Kevin!
My house was full of smoke damage. Brian came in and evaluated the situation! Cleaned what could be removed what needed to be replaced. The project happened much faster then I expected!
I just want to thank you for your help with this, I have never had to file a claim of any sorts. I appreciate your patience and advice with me
Kevin,
Thanks so much! You were more kind and people like you are not easy to find. I really appreciate the new counter top and your easy going personality. Lots of luck to your company.
~Joan
Thank you Kevin for your quick response and great work. My building hasn’t looked this clean in so long! Much appreciated
Conrad
Thank you Kevin for taking care of a very sensitive situation!
About Us
SERVPRO of Chelmsford/Westford and Billerica/Tewksbury understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Like you, we too are homeowners, have families, jobs, and other things in our life that keep us busy. We understand the stress and aggregation fire and water damage can cause. Therefore, our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Chelmsford/Westford and Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Chelmsford/Westford and Billerica/Tewksbury can also mitigate mold and mildew from your home or business. We are fully licensed, trained & insured.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Chelmsford/Westford and Billerica/Tewksbury.
We are a locally and family owned company. Therefore, we are quick to the job to remediate the problem at hand! If you would like to schedule service for your home or business, please call Kevin Coates (Owner & Operator) SERVPRO of Chelmsford/Westford/Billerica/Tewksbury today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
