Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of The New Orleans Westbank
Joe Scott
Joe Scott is the proud Owner/Operator at SERVPRO of The New Orleans Westbank. His many years of restoration and reconstruction experience date back with this franchise to 2005. He understands the need to be Faster To Any Size Disaster™ to help mitigate damages caused by storms, water, fires, mold or biohazardous losses. Business and homeowners from Slidell and Pearl River to Abita Springs and Lacombe rely on the experienced leader of SERVPRO of Slidell to resolve their issues. Joe also contributes and participates in many local events and charities.
SERVPRO of The New Orleans Westbank
At SERVPRO of The New Orleans Westbank, we are always here to help; 24 hours of the day, 7 days a week, 365 days of the year!
Kim Nichols
Kim Nichols is the General Manager at SERVPRO of The New Orleans Westbank. She is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician. She enjoys spending her free time with her 3 Pitbulls. Kim is a valued member of this crew and our community here in Slidell!
The Office
Meet the Office! Leola Bernard is the Office Manager, Madison Scott is the HR Manager, Lee Grimes works in Accounts Receivable, and Victoria Henshaw is the Dispatcher. While you might not see them in your home or business, you will most definitely talk to one of these lovely people on the phone. Each and every one of them strive to provide you with the best customer service from start to finish!
Joseph Paillot
Joseph Paillot is a Restoration Manager here at SERVPRO of The New Orleans Westbank. He has received the Water Removal Technician certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and is working toward his Applied Structural Drying Technician certification! His commitment to providing exceptional service to business and homeowners have made him a joy to have on our crew.
Amber Farria
Amber Farria is a Restoration Supervisor at SERVPRO of The New Orleans Westbank. Amber specializes in Contents Management, and she takes pride in going above and beyond for businesses and homeowners. We are grateful to have her on our crew!
Markayla Farria
Markayla Farria is a Restoration Technician at SERVPRO of The New Orleans Westbank. She specializes in Contents Management and continually makes an outstanding effort at every home and business she visits. We are proud to have such a helpful person on our crew!
What our
customers are saying
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
Not that I want to, but if I ever do have another problem, I know who to call! Thank you SERVPRO!
We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!
Great job!
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.
I'm surprised the team showed up with all of the equipment you'd need. There were no delays in getting our house restored.
With so many damages simultaneously, I never thought our property would look the same. Thank you SERVPRO.
Not that I want to, but if I ever do have another problem, I know who to call! Thank you SERVPRO!
We were very happy with SERVPRO! They were helpful and professional! I hope we do not need them again but if we do I will not hesitate to call them!
Great job!
I wouldn't trust anyone with restoring my family's heirlooms, but I knew right away that your restorers knew what they were doing.
I was completely satisfied with and attitude of SERVPRO and the employees. They answered all my questions promptly and made me comfortable with the actions they took. They even took the time to explain to me every step of the process.
Very good job.
Even though we only needed cleanup, I am grateful that your team still worked fast to get it done and get us living comfortably again.
About Us
SERVPRO of the New Orleans Westbank was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced significant water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of New Orleans Westbank has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Westbank home to fire damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of New Orleans Westbank pride ourselves on exceeding these standards.
Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of New Orleans Westbank will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of New Orleans Westbank where we will treat you like family.
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