Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Monroe / West Monroe
Don Legg
Franchise Owner, Louisiana Managing Partner
Don has been a part of the SERVPRO®; family since 1996. In those early days, Don and his partner Ed Aydlett owned franchises in Monroe, LA, Shreveport, New Orleans and Little Rock. In 2019, Ed’s son Brandon purchased the Little Rock operations from Ed and with Don, expanded the operational footprint to include Cabot, Pine Bluff, Saline County and Hot Springs. Don also remains the franchise owner in Monroe, Shreveport, Bossier City, and Natchez, MS. His years of teaching continuing education classes in water and fire restoration, mold remediation, ethics, and other classes have made him a familiar and popular face to Louisiana insurance agents and adjusters.
Corbin Legg
Franchise Owner
Corbin has spent his whole life in and around SERVPRO®;. After returning to college he decided to go into business with his father and carry on the family legacy.
In his spare time he loves to cook, golf, and spend time with his wife and two kids.
Melissa Shackelford
Chief Operating Officer
Melissa is the Chief Operating Officer for our investment group. She works alongside our managing partners and leads our financial department that oversees our entire franchise group.
Darlene Hodge
Controller
Darlene Hodge works directly with our senior management team and heads up our financial department. She has been with the SERVPRO®; of Monroe/West Monroe team since December of 2022.
Steve Whipple
General Manager
Steve Whipple is the General Manager at SERVPRO®; of Monroe/West Monroe. As General Manager, Steve oversees the entire operation including production, office administration and marketing. Steve holds various certifications from SERVPRO®; Industries for water and fire damage restoration and is also certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Damage Restoration Technician, Lead Certification, Commercial Drying Certification, Subrogation Level I Certification, and completed a ten hour OSHA class for job safety procedures. He enjoys hunting, exercising, working in his yard and spending time with his family. Steve has a reputation as an early riser and is always the first person in the office every day. His passion to help people during their time of need keeps him motivated and on the job every day.
Damien "Hutch" Hutchinson
Project/Operations Consultant
Damien “Hutch” Hutchinson has been with the company since 2014. He holds SERVPRO®; certifications in Crew Training, Fire Damage Restoration, Water Certification and Upholstery Cleaning Certifications. The Institute of Inspection Cleaning and Restoration Certification (IICRC) also certify him for Water Damage Restoration Technician, Lead Certification and Applied Structural Drying. He enjoys helping SERVPRO®; customers during their time of need and in his spare time enjoys attending sporting events and spending time with his family.
Matt Durham
Commercial/Large Loss Account Executive
Matt heads up our sales operation here at SERVPRO®; of Monroe/West Monroe. He is also certified to take asbestos samples for testing and plays a key role in assessing large losses.
Caroline Barr
Director of Estimating
Caroline directs our estimating department. If you have requested an estimate a job, it will go across Caroline's desk. She has been with SERVPRO®; of Monroe/West Monroe since 2018.
Morgan Hall
IT Director/Lead Estimator
Morgan handles all of our IT concerns and heads up our estimating team. While you may not see her in person, she plays a pivotal role on our team.
Erica Puderer
Estimator
Erica Purderer is a member of our estimating team. She works with team members across our franchise locations. She has been with the company since the beginning of 2023.
Jewel King
Human Resources
Jewel works in our Human Resources Department here at SERVPRO®; of Monroe/West Monroe. She has been with us since March of 2022 and handles our internal operations.
Stormie Williams
Accountant
Stormie is one of our accountants in our financial department and she has been with SERVPRO®; of Monroe/West Monroe since 2022. We are very grateful for all of her hard work.
Jackie Lovett
Production Manager
Jackie is one of our Production Managers on staff. She manages our crews and oversees the progress of jobs from beginning to end. She has been with us since 2023.
Tyler Cook
Production Manager
Tyler is one of our Production Mangers here at SERVPRO®; of Monroe/West Monroe. He holds certifications from the IICRC and has been a member of our team since July of 2022.
Shane Snyder
Crew Chief
Shane Snyder is a Crew Chief with SERVPRO®; of Monroe/West Monroe. This means that Shane is responsible for completing each job he is assigned and managing the crew that works with him. The Inspection Cleaning and Restoration Certification (IICRC) certify Shane for Water Damage Restoration. Shane says his favorite part of working at SERVPRO is being able to help people when they have a emergency in their homes or businesses.
Sigourney Palmer
Crew Chief
Sigourney Palmer works as one of our Crew Chiefs. She oversees our technicians as they work on job sites. She ensures that the correct processes and steps are taken throughout the process.
Kieachia Holcomb
Crew Chief
Kieachia Holcomb is one of our crew chiefs. She works very hard to oversee our crews and communicate with our customers. She is very compassionate and cares about helping others.
David Wallace
Crew Chief
David Wallace is one of our crew chiefs. He has worked at SERVPRO®; of Monroe/West Monroe since March of 2022. He has a wealth of experience that extends beyond our company and we are thankful for his expertise.
Jimmy Ellis
Crew Chief
Jimmy Ellis is one of our crew chiefs. He has been with SERVPRO®; of Monroe/West Monroe since 2022. He is very friendly and cares about helping our customers.
Ryan Arnold
Crew Chief
This is Ryan Arnold, he is one of our crew chiefs here at SERVPRO®; of Monroe/West Monroe. He is IICRC certified and has been with us since May of 2023.
Steven Williamson
Crew Chief
Steven Williamson has been with SERVPRO of Monroe/West Monroe since October of 2020. He has lots of experience in the restoration field and is a IICRC certified technician.
Earl Barber
Field Technician
Earl Barber is one of our field technicians, he has worked for SERVPRO®; of Monroe/West Monroe since 2022. He is very friendly and brings lot of positive energy with him everywhere he goes.
What our
customers are saying
Definitely exceeded our expectations.
We were very pleased with the response time and the pleasant professionalism of Calvin and Odell. We would highly recommend this company!
Thanks for the excellent services provided for my family during our period of loss. I will truly recommend your
services to any that may have lost. Continue to provide excellent services and your customer service ratings will
sky rocket. Mr. Calvin was very professional. Thanks again, Job well done.
The process was very well explained and good communication was maintained throughout.
Great job by everyone. Thanks!!!
Everyone we dealt with was courteous and professional, and it is clear that you truly know what you are doing.
You showed up on time every day and worked quickly and efficiently. The work was done well, the price was fair. What else needs to be said.
Saundra was always very polite over the phone, and the workers were also courteous.
Your team has been a godsend during this difficult time for our family. We literally could not have made it through this without your ongoing advice and support. Thank you again!
Definitely exceeded our expectations.
We were very pleased with the response time and the pleasant professionalism of Calvin and Odell. We would highly recommend this company!
Thanks for the excellent services provided for my family during our period of loss. I will truly recommend your
services to any that may have lost. Continue to provide excellent services and your customer service ratings will
sky rocket. Mr. Calvin was very professional. Thanks again, Job well done.
The process was very well explained and good communication was maintained throughout.
Great job by everyone. Thanks!!!
Everyone we dealt with was courteous and professional, and it is clear that you truly know what you are doing.
You showed up on time every day and worked quickly and efficiently. The work was done well, the price was fair. What else needs to be said.
Saundra was always very polite over the phone, and the workers were also courteous.
Your team has been a godsend during this difficult time for our family. We literally could not have made it through this without your ongoing advice and support. Thank you again!
About Us
SERVPRO® of Monroe/West Monroe is independently owned and operated by D E Investments, Inc. We operate four franchise businesses located in Louisiana and Arkansas. We currently employ 75 full-time employees and have been in business since 1996.
We are proud members of the Disaster Recovery Team® with the ability to mobilize on short notice with experienced manpower and specialized equipment to respond nation-wide to large disasters.
D E Investments, Inc. currently holds a GSA Federal Supply Schedule contract (Contract No. GS-10F-0017X, Schedule 899-8) under the current Multiple Award Schedules Program offering emergency response and environmental cleanup services to the Government-wide community. Government agencies are invited to visit the gsaadvantage.gov web site for pricing and for more information.
SERVPRO® of Monroe/West Monroe is owned by Don Legg and Ed Aydlett. They have been co-owners of the business for the past 15 years.
Ed Aydlett has a Bachelors Degree in Civil Engineering from Virginia Polytechnic Institute and State University. He practiced engineering and worked in construction management; he has been involved for 27 years as a business owner in the building maintenance and restoration field.
Don Legg has a Bachelors Degree in Finance from the University of Louisiana at Monroe. He teaches remediation certification courses to the insurance industry in Louisiana and Arkansas. Ed and Don have both managed large loss projects for the government and city and state entities, as well as for the insurance industry.
Under Ed and Don's leadership the company has grown from an entry-level franchise to ranking in the top ten franchises nationwide for the past several years.
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