About Us
Here to Help® 24/7.
SERVPRO of Harvey, Marrero
About Us
SERVPRO of Harvey/Marrero was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Harvey/Marrero has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Harvey home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Harvey/Marrero pride ourselves on exceeding these standards.
Fire damage is common in old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s, but these homes can have dated electrical systems, making them more susceptible to fire damage. SERVPRO of Harvey/Marrero will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Harvey/Marrero where we will treat you like family.
Service Area
Certifications
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - 10-hour General and/or Construction Industry Training Program
- FCT - Floor Care (Hard Surfaces) Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CCT - Carpet Cleaning Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- ECTP - Employee Certification Training Program
- CMT - Commercial Carpet Maintenance Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RCT - Rug Cleaning Technician
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation