Meet Our Team
Here to Help® 24/7.
SERVPRO of Pike, Floyd & Knott Counties
Arnold Adams
Arnold Adams is SERVPRO of Pike, Floyd, and Knott Counties' Production Manager. He has been an employee at SERVPRO for roughly four years and an employee under our boss, Nathan Ratliff, for the past two years.
Terry Thacker
Terry Thacker is one of our trained, service technicians here at SERVPRO of Pike, Floyd, and Knott Counties. Terry has been an employee at this facility for the past several months.
Austin Watkins
Austin Watkins is one of our trained, service technicians here at SERVPRO of Pike, Floyd, and Knott Counties. Austin has been an employee at this facility for roughly the past year.
What our
customers are saying
Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.
I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.
Excellent customer service! Thank you so much for helping my husband and me when we needed it most!
"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."
"Being business owners, we like that SERVPRO offers Emergency Plans. This is a great tool for any and all business owners. It's so beneficial to have in a horrible situation for the owners and employees."
They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.
"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."
Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!
Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value
Arnold and his team responded within 24 hours. My house flooded along with several other houses on my street. They worked diligently for 5 days removing damaged flooring, kitchen cabinets and walls to make sure that it could be dried out and prevent any mold. Very professional and hard workers. Would highly recommend.
I, along with Prestonsburg Parks & Recreation, and Archer Park, appreciate SERVPRO for helping us in the completion of a complimentary emergency readiness profile for our business. I would also like to thank Amber Middleton, who organized and completed our profile, for her professionalism, courteousness, and taking the time to help us being prepared in case of any emergency.
Excellent customer service! Thank you so much for helping my husband and me when we needed it most!
"You all are doing a tremendous job. So much better than the previous company. We had a little hiccup on the first cleaning, but you responded quickly and took care of it without any issues. I appreciate you as a vendor and do not want to lose you."
"Being business owners, we like that SERVPRO offers Emergency Plans. This is a great tool for any and all business owners. It's so beneficial to have in a horrible situation for the owners and employees."
They did a really good job. They were professional and courteous. I am really pleased with how the work went. I had used SERVPRO on a previous job in my home, and they always do a really great job.
"I was very pleased with SERVPRO. We had a major flood in our medical facility at midnight this weekend, and SERVPRO arrived one hour later to begin cleanup. They have been here every day since, and we are so happy with their work."
Friendly, professional & extremely knowledgeable staff with timely service and great rates!! 6/5 stars!!
Totally timely! Got all 13 of our ducts cleaned out and they even cleaned up everything... "Like it never even happened." Professional and great value
About Us
In September 2019, the Ratliff family began their SERVPRO story by purchasing SERVPRO of Pike, Floyd, Knott Counties, specializing in Water and Fire Damage, Mold Remediation and other cleaning services. Nathan Ratliff is the Owner of SERVPRO of Pike, Floyd, Knott Counties. Nathan is a native of Floyd County, Kentucky, graduating from Alice Lloyd College with a Bachelor's Degree in Business. He is married to Tara Ratliff and they have a 5 year old son, Axton. He has worked in the banking industry for 10 years primarily as a Credit Analyst. He also has 3 years of experience in Reconstruction. His experience in both industries is a great fit for Mitigation and Cleanup.
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