Meet Our Team
Here to Help® 24/7.
SERVPRO of Calloway, Marshall, Caldwell, and Trigg Counties
Stephen Gallimore II
General Manager
Stephen Gallimore II, along with his wife and five children, lives on a farm in Puryear, TN where they breed horses and raise chickens. He obtained a Bachelor’s of Science in Agriculture with an emphasis in Marketing/Management from Murray State in 2014. Stephen loves his position at SERVPRO, which he has held for six years, because he gets to work with “an incredible network of individuals who are always ready to help.” He is also a member of TVCC in Paris, TN and a coach for Little League baseball and soccer. In his spare time, he enjoys golfing, hunting, fishing, riding horses, and being on the lake.
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
Applied Structural Drying (ASD)
Commercial Drying Specialist (CDS)
Applied Microbial Remediation Technician (AMRT)
National Air Duct Cleaners Association Certification:
Air Systems Cleaning Specialist (ASCS)
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
Applied Structural Drying (ASD)
Commercial Drying Specialist (CDS)
Applied Microbial Remediation Technician (AMRT)
National Air Duct Cleaners Association Certification:
Air Systems Cleaning Specialist (ASCS)
Erica Gallimore
Marketing and Office Manager
Erica Gallimore, who is the wife of Stephen and mother of their 5 children, is a native of Covington, TN. She has worked in the insurance industry for eleven years and has now been with SERVPRO for six years. She obtained a Bachelor of Science in Education from Lambuth University in 2007. She is a member of TVCC in Paris, TN and enjoys singing on their praise team. Erica loves working at SERVPRO because they “help people on some of their worst days.” Erica’s outgoing personality and relationship-building skills are a vital part of our SERVPRO team.
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
Randall Cox
Production Manager
With over 12 years of experience in the restoration industry, Randall Cox’s knowledge and expertise enables him to be an outstanding Production Manager, giving our customers comfort and confidence in his ability to evaluate their home or business. He is a native of Paris, TN, but currently resides in McKenzie, TN with his wife, Heather, who also works at SERVPRO. Randall loves to watch football and enjoy his wife’s home-cooked meals. Randall’s reliability and delegation skills enable him to lead the production team very efficiently for SERVPRO.
Institute of Inspection Cleaning and Restoration Certification (IICRC):Water Removal Technician (WRT)
Applied Structural Drying (ASD)
Applied Microbial Remediation Technician (AMRT)
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
Applied Structural Drying (ASD)
Applied Microbial Remediation Technician (AMRT)
Michael Baytes
Crew Chief
Michael Baytes is married to Maggie Baytes, who also works at SERVPRO of LBL South. They have both been a part of our team since 2017. Michael enjoys golfing, hunting, fishing, and riding horses. He is a great listener and problem-solver, which fuels his work in the restoration industry.
Institute of Inspection Cleaning and Restoration Certification (IICRC):
Water Removal Technician (WRT)
What our
customers are saying
"I will definitely recommend SERVPRO of LBL North to my friends, family, and coworkers!"
Quick, accommodating and professional. On your worst day, they are there for you. They are at their best when you are at your worst. Always there to help.
Many thanks for your quick and efficient response to the flooding of my cabin!
Impressed with the guys doing the work. Extreme professionals on all aspects.
Mike Bone was very professional throughout the process, and went above and beyond to get the job done within the time frame suggested. I would recommend SERVPRO to anyone dealing with flood issues like I had!
"Overall very pleased with the work, thank you guys for the great job."
"The crew from SERVPRO of LBL North was very professional and helpful throughout the entire process of fixing my water damage."
"The crew that came to my house was fast to the job, polite, and answered any questions I had for them. Very good job!"
Happy Holidays!
We were pleased with the work performed by your employees. They were very kind and professional. We would definitely recommend your business to our family & friends.
"I will definitely recommend SERVPRO of LBL North to my friends, family, and coworkers!"
Quick, accommodating and professional. On your worst day, they are there for you. They are at their best when you are at your worst. Always there to help.
Many thanks for your quick and efficient response to the flooding of my cabin!
Impressed with the guys doing the work. Extreme professionals on all aspects.
Mike Bone was very professional throughout the process, and went above and beyond to get the job done within the time frame suggested. I would recommend SERVPRO to anyone dealing with flood issues like I had!
"Overall very pleased with the work, thank you guys for the great job."
"The crew from SERVPRO of LBL North was very professional and helpful throughout the entire process of fixing my water damage."
"The crew that came to my house was fast to the job, polite, and answered any questions I had for them. Very good job!"
Happy Holidays!
We were pleased with the work performed by your employees. They were very kind and professional. We would definitely recommend your business to our family & friends.
About Us
SERVPRO of LBL North understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
General Manager Stephen Gallimore II is a 2014 graduate of Murray State University. Since assuming the SERVPRO of LBL North franchise, he has been quick to begin investing in the local community. As of the 2019-2020 Murray State Racer basketball season, SERVPRO of LBL North invested in the school by becoming a sponsor. Other community investment actions are currently underway as well, and will be reflected on our social media pages and Blog section of the website.
SERVPRO of LBL North is committed to ensuring each customer and client is entirely satisfied with their SERVPRO experience. From the moment the call is made, to the moment the home or business is restored, we want to make certain that you receive the 5-Star experience we strive for on each and every project.
Read more about our dynamic team by visiting the Our Employees section under the "About Us" tab on the home screen of our website. There, you can see what each member of our team brings to the table, and how together, creates the best possible customer service experience.
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