servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Wonderful people! Couldn't have gotten better service!
We could not feel better about our interaction with SERVPRO after our recent flooding at our home. From the minute we called them to the minute they had the last fans out of our house after saving the day with their expertise, attention to detail and compassion, Pete and his crew made us feel like everything was going to be OK and promised to do everything he could to help us get our desired outcome. It worked. His hustle and genuine concern for our dilemma allowed us to save our hardwood floors on our main level and left us with very minimal damage everywhere else considering the major issue it appeared to be when we walked in the door and heard that water running. Pete was a pro the entire time, kept us in the loop about every detail of the process and was tremendously helpful in every aspect of the whole ordeal. One thing he said that really stuck with us was this: "My goal every time I walk into someone's home is to really listen to what the homeowner wants and needs. Even if it's a long shot or something that I would deem unlikely, if it's important to that person for us to do everything we can to give them a chance to have the best possible outcome, then we'll do whatever it takes to make that happen." Pete and his crew delivered in that area with us and did it by being realistic but also optimistic. By under-promising and over-producing, Pete left us feeling like we had won the lottery. We cannot thank you and SERVPRO enough for all of your help and expertise during this minor setback that could have been a major mess if not for you guys!
I would like to compliment the two young men who performed my air duct cleaning. They were very professional and easy to work with!
SERVPRO knew what they were doing and talking about! Very polite and extremely helpful
I want to thank you for cleaning our daughters dorm room. All of the furniture & personal belongings that we asked you to professionally clean were saved. Your crew was highly professional, going so far as to ensure that some items that we forgot to remove were returned to my daughter before you started the job. Your company's outstanding efforts allowed us to completely restore the room in 7 days allowing our daughter to start a new semester of college on time.
These are the people you need to call when that total despair of disaster has struck. The crews are professional, courteous, and knowledgeable. They really do a good job helping you sort out the insurance and process to make sure you get back to a safe and secure home. Crews arrive on time, great work ethic, and even clean up after they're done and carry away the debris. Highly recommend.
Great service by great people!
My wife and I were in a bind. Three days from closing on the sale of our home, our basement flooded! We called SERVPRO of Lawrence/Ottawa. They said they would see what they could do. The next day, they were there!!! They cleaned and dried our basement in time to save the sale of our home. Excellent does not say enough to what they did for us! Well done, SERVPRO! And thank you!!!!!!!!!!!!!
SERVPRO was prompt and professional and made sure their job was completed. Thank you for doing a thorough job at detecting moisture and taking care of all needs to complete the task at hand. Your Staff was very informative in what the job needed to be done.
Wonderful people! Couldn't have gotten better service!
We could not feel better about our interaction with SERVPRO after our recent flooding at our home. From the minute we called them to the minute they had the last fans out of our house after saving the day with their expertise, attention to detail and compassion, Pete and his crew made us feel like everything was going to be OK and promised to do everything he could to help us get our desired outcome. It worked. His hustle and genuine concern for our dilemma allowed us to save our hardwood floors on our main level and left us with very minimal damage everywhere else considering the major issue it appeared to be when we walked in the door and heard that water running. Pete was a pro the entire time, kept us in the loop about every detail of the process and was tremendously helpful in every aspect of the whole ordeal. One thing he said that really stuck with us was this: "My goal every time I walk into someone's home is to really listen to what the homeowner wants and needs. Even if it's a long shot or something that I would deem unlikely, if it's important to that person for us to do everything we can to give them a chance to have the best possible outcome, then we'll do whatever it takes to make that happen." Pete and his crew delivered in that area with us and did it by being realistic but also optimistic. By under-promising and over-producing, Pete left us feeling like we had won the lottery. We cannot thank you and SERVPRO enough for all of your help and expertise during this minor setback that could have been a major mess if not for you guys!
I would like to compliment the two young men who performed my air duct cleaning. They were very professional and easy to work with!
SERVPRO knew what they were doing and talking about! Very polite and extremely helpful
I want to thank you for cleaning our daughters dorm room. All of the furniture & personal belongings that we asked you to professionally clean were saved. Your crew was highly professional, going so far as to ensure that some items that we forgot to remove were returned to my daughter before you started the job. Your company's outstanding efforts allowed us to completely restore the room in 7 days allowing our daughter to start a new semester of college on time.
These are the people you need to call when that total despair of disaster has struck. The crews are professional, courteous, and knowledgeable. They really do a good job helping you sort out the insurance and process to make sure you get back to a safe and secure home. Crews arrive on time, great work ethic, and even clean up after they're done and carry away the debris. Highly recommend.
Great service by great people!
My wife and I were in a bind. Three days from closing on the sale of our home, our basement flooded! We called SERVPRO of Lawrence/Ottawa. They said they would see what they could do. The next day, they were there!!! They cleaned and dried our basement in time to save the sale of our home. Excellent does not say enough to what they did for us! Well done, SERVPRO! And thank you!!!!!!!!!!!!!
SERVPRO was prompt and professional and made sure their job was completed. Thank you for doing a thorough job at detecting moisture and taking care of all needs to complete the task at hand. Your Staff was very informative in what the job needed to be done.