Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Western Lake County
Dave Mason
David Mason is our Vice President of Operations for SERVPRO of Western Lake County. His work history with SERVPRO dates back to 2006 when he coordinated 90 franchises as a BDP Business Development Program Specialist for SERVPRO Corporate. His efforts have resulted in a substantial number of accolades, including the 2024 SERVPRO National Franchise of the Year award, numerous Extra Mile Awards and the 2014 Outstanding Service Award. He leads our Commercial Large Loss unit as a Sales Manager and as well as our far-ranging Disaster Recovery / Storm Team. David has built and sustained many contacts throughout the restoration industry spanning the entire country. His knowledge, personality, and drive make him a valuable member of our SERVPRO family.
Stephanie Zubricki
Stephanie is the hub of the operation here at SERVPRO. Her knack for organization and efficiency keeps everything running smoothly. Stephanie has been with us for over 5 years, and previously held administrative leadership positions with the University of Hawaii and the University of Iowa. She also holds a Masters Degree in Public Administration from the University Hawaii. We are pleased and fortunate to have Stephanie on Staff.
Elvira Martinez
Elvira is our phenomenal Office Manager. She joined our SERVPRO team in 2013 and continuously delivers exemplary customer service. Elvira successfully manages demands of the daily operations, organizes job scheduling, prepares payroll, helps where needed, while also assisting to ensure that all job files are properly audited and contain all required documentation. She keeps our office running smoothly so the team can quickly respond to your residential and commercial fire, water, mold and biohazard cleanup and repair needs. English or Spanish speaking, Elvira is ready for your call!
What our
customers are saying
We are so grateful for the professionalism and dependability of SERVPRO! Thank you so much!
We weren't sure what to do when we found the mold, but SERVPRO knew and we are so glad that we called them!
The performance was excellent! Everyone from SERVPRO that came to our home was very polite and explained the process completely.
Thank you very much for your quick response to Munster High School yesterday. Our team on site was impressed in the sense of urgency and concern that your team displayed. I'm sure you will understand when I say... I hope we don't have to use your company on a steady basis, but when we do require your services, it sure gives us peace of mind that you will get out there right away.
We are so thankful that we called SERVPRO. Because we did, we got back to normal so much faster than anticipated!
Thank you for all your help. The on-call guys were amazing!
Thanks to the professionalism and knowledge of all of the great folks at SERVPRO! You made our awful situation a little less so and we will definitely recommend you to friends and family!
Thanks so much! You all are the reason we got back to normal as fast as we did. We will use SERVPRO in the future should the need arise.
Nancy is always willing to help. These guys were like a Swiss army knife. Water damage, fire damage, ruined precious documents, cleaning things like dryer shoots etc. Great business.
We are so grateful for the professionalism and dependability of SERVPRO! Thank you so much!
We weren't sure what to do when we found the mold, but SERVPRO knew and we are so glad that we called them!
The performance was excellent! Everyone from SERVPRO that came to our home was very polite and explained the process completely.
Thank you very much for your quick response to Munster High School yesterday. Our team on site was impressed in the sense of urgency and concern that your team displayed. I'm sure you will understand when I say... I hope we don't have to use your company on a steady basis, but when we do require your services, it sure gives us peace of mind that you will get out there right away.
We are so thankful that we called SERVPRO. Because we did, we got back to normal so much faster than anticipated!
Thank you for all your help. The on-call guys were amazing!
Thanks to the professionalism and knowledge of all of the great folks at SERVPRO! You made our awful situation a little less so and we will definitely recommend you to friends and family!
Thanks so much! You all are the reason we got back to normal as fast as we did. We will use SERVPRO in the future should the need arise.
Nancy is always willing to help. These guys were like a Swiss army knife. Water damage, fire damage, ruined precious documents, cleaning things like dryer shoots etc. Great business.
About Us
SERVPRO of Western Lake County:
24-Hour Emergency Response For Homes, Businesses, Industrial and Commercial Property Damage Cleanup, Repair and Restoration.
We understand the stress the and disruption that water, flood, fire or storm damage can bring to your life, home or business and are committed to providing a fast response with professional assistance when disaster strikes.
Award Winning Team
Locally owned and operated by Team Zubricki, recipients of the 2024 SERVPRO National Franchise of the Year award, SERVPRO of Western Lake County brings our dedication and extensive knowledge of property remediation when damage strikes the homes and businesses in the Lake County.
Our family commitment to excellence has positioned us as partner for numerous municipalities, organizations and property managers, aiding them in resuming operations in the aftermath of major storm events and disasters. With strategically positioned organizational command centers across the area, our team is well positioned to assist with any size disaster from a small flood or water cleanup or fire loss to a commercial large loss disaster.
What sets our team apart, is our unparalleled ability to provide a comprehensive restoration solution with just one call. We leverage our extensive network, ensuring a swift and effective response to any size disaster. Our cutting-edge equipment and our dedication to delivering an exceptional customer service are why our customers trust our team when disaster strikes.
Highly Trained Technicians
Our local team comprises of highly trained technicians and job coordinators that are committed to aiding our community toward recovery and restoration. Our specialty is in water damage restoration, including flood and storm damage cleanup and repair, fire and smoke restoration, mold remediation, residential and commercial reconstruction, as well as biohazard and pathogenic cleanup and disposal. Additionally, we provide full service construction services, no job is too big or too small.
24-Hour Assistance
Our emergency response team is local, ensuring a rapid response which is crucial to preventing further damage. We will communicate clearly so that you know what to expect and will assist with the insurance process so that your property is swiftly restored to its pre-loss condition. Our commitment to excellence is at the forefront of our work.
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