Meet Our Team
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SERVPRO of Porter County
Bob Carlton
Bob Carlton is the Senior Project Manager at SERVPRO of LaPorte and Porter Counties. He has SERVPRO extending back to 1999. Bob proudly served his country as a United States Marine with a 4-year stint. His broad experience features many aspects of the commercial construction industry. Bob believes that in the restoration profession, customers need to be able to trust someone. He loves being that person and helping each one of his customers always pursuing customer satisfaction. Bob resides in LaPorte County with his wife of 18 years, Dawn and their three dogs. He is a huge Chicago Bears fan and participates in many sports. Bob loves to spend time outdoors in activities like camping, fishing, hiking, and skiing. He also finds plenty of free time to spend with friends, and of course his family. Bob has earned many certifications:
*IICRC certified
*ASD certified
*WRT certified
*Lead abatement
*Trauma clean certified
*ICRA accredited
*AMRT certified
*Vertex drying certificationJenni Alexander
Jenni Alexander is our Sales and Marketing Representative for SERVPRO of LaPorte and Porter Counties. She comes from a strong sales background going back to the late 1990s. Jenni is also a Certified Respiratory Therapist. She likes meeting new people and spreading the SERVPRO story of success and how we help our neighbors. Jenni claims that the best part of her job is that every day she is learning something different and loves to educate SERVPRO clients what SERVPRO can do to help them. She has been married to her childhood sweetheart, John, since 1998. They reside in LaPorte County with their two sons. Jenni enjoys spending time with her family and friends. She is engaged actively in the Kiwanis Club of LaPorte, and she loves to give back to her community. Jenni does hold the following certifications:
* ICRA accreditedScott Conklin
Scott Conklin has been involved with SERVPRO since 1996. He has joined our team and became the Construction Project Manager at SERVPRO of LaPorte and Porter Counties. Scott has extensive experience as a carpenter going back over two and a half decades and still counting. He takes ownership of the work his team accomplishes leaving every customer with a smile on their faces. He treats every home as his own. Scott says that he likes helping people, during stressful times, to get their homes and lives back in order. He has been married since 2001 to his wife, Liz. They have a daughter and twin sons. When not working, Scott enjoys spending time with his family watching football...... GO BEARS! His sons challenge him greatly when they play video games together. Scott does have the following certifications:
*WRT certifiedLiz Conklin
Liz Conklin is the office manager for SERVPRO of Laporte and Porter counties and has been with the company for 12 years. In her free time she enjoys spending time with friends and family.
What our
customers are saying
I appreciate the fact that you guys got to our house right away to address the mold issues we were having in our crawlspace. Phil did a great job explaining the entire cleaning process; he is a wealth of knowledge. Exceptional customer service!
They were fast.
We have used other carpet cleaners over the last 20 years here in Valpo. I have never had as excellent quality of a cleaning job as I had today. The technicians were very professional and friendly and I will be happy to recommend SERVPRO to our friends!!
They did a good job overall. Satisfied with service and results.
We had our air-ducts cleaned by SERVPRO of LaPorte & Porter County after we moved into our new home. The previous owners had pets and with our children having asthma, we thought having the ducts cleaned might help out with the problems we were experiencing. To our surprise, we immediately noticed a dramatic difference with our children’s health as well as a noticeable cleanliness and lack of dust throughout our home. We highly recommend SERVPRO of LaPorte & Porter County’s Duct Cleaning System.
Very good workers! Glad I chose SERVPRO!
Great job! Very professional and knowledgeable!
Awesome job, Thank you for the quick response time.
Thanks for your professionalism when taking care of the cleanup at my parent’s house. Our hats are off to the crew and managers we dealt with.
I appreciate the fact that you guys got to our house right away to address the mold issues we were having in our crawlspace. Phil did a great job explaining the entire cleaning process; he is a wealth of knowledge. Exceptional customer service!
They were fast.
We have used other carpet cleaners over the last 20 years here in Valpo. I have never had as excellent quality of a cleaning job as I had today. The technicians were very professional and friendly and I will be happy to recommend SERVPRO to our friends!!
They did a good job overall. Satisfied with service and results.
We had our air-ducts cleaned by SERVPRO of LaPorte & Porter County after we moved into our new home. The previous owners had pets and with our children having asthma, we thought having the ducts cleaned might help out with the problems we were experiencing. To our surprise, we immediately noticed a dramatic difference with our children’s health as well as a noticeable cleanliness and lack of dust throughout our home. We highly recommend SERVPRO of LaPorte & Porter County’s Duct Cleaning System.
Very good workers! Glad I chose SERVPRO!
Great job! Very professional and knowledgeable!
Awesome job, Thank you for the quick response time.
Thanks for your professionalism when taking care of the cleanup at my parent’s house. Our hats are off to the crew and managers we dealt with.
About Us
As a trusted restoration company serving Porter County for decades, we work to provide every customer with the same level of care and consideration for their damaged or threatened property. Our focus has been and continues to be offering restoration, remediation, mitigation, and renovation services that exceed your expectations.
For as enriching and beautiful as the lakefront beaches and parks like Taltree Arboretum & Gardens are to the area, our region’s greatest treasure is the people and businesses that make up our bustling communities that we serve every day. As a locally owned and operated outfit, we understand that every job is a new opportunity to help one of our neighbors or fellow businesses in their time of need.
This understanding has led our owners Sean & Tiffany Mitchell to join the Greater Valparaiso Chamber of Commerce, the Greater Portage Chamber of Commerce, and Duneland’s Chamber of Commerce as well. These organization help us to understand our area businesses and their needs. Our team also remains very active within our communities when we are not restoring and recovering damaged properties. We work closely and help to sponsor organizations like Little Wish, Play for Jake, Running for Prestin, the Wounded Warrior Project, and support the Children’s Shelter of Cebu.
Our SERVPRO of Porter County team has multiple employees that have been with us for over a decade, taking every opportunity to hone their knowledge and gain experience to continue providing every new customer with effective and efficient restoration in their time of need. Many of these same employees hold multiple certifications from the IICRC for various facets of restoration for damages from water, fire, mold, storms, lead, and even biohazardous threats.
The technicians and skilled personnel that make up our vast team remain available 24 hours a day to provide immediate service when needed. We have production vehicles supplied with effective equipment for successful mitigation to save our customers money whenever disaster strikes. No matter when damages occur to your property, every property receives the same high-caliber restoration work that we have provided the area for decades.
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