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Meet the SERVPRO team near Gurnee, IL
Meet the SERVPRO team near Gurnee, IL

SERVPRO of Gurnee

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SERVPRO of Gurnee

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/Walls

Call: (847) 838-2954

Kelly E. Cowell
Kelly E. Cowell
Owners of SERVPRO of Gurnee

Meet Our Team

All it takes is one call to SERVPRO of Gurnee and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Gurnee

Our Google Reviews
4.7
(171 reviews)
Leave us a review
(847) 838-2954
Meet our Team. Here to Help 24/7
  • Brad C, team member at SERVPRO of Gurnee

    Brad C

    Brad is the Owner of SERVPRO of Gurnee. He graduated from the University of Illinois and has always loved construction. He worked for a premier private home builder before his entrepreneurial spirit prompted him to purchase his first SERVPRO franchise. His credentials with the Institute of Inspection Cleaning and Restoration Certifications (IICRC) are in Water Restoration Technician, Applied Structural Drying, Fire and Smoke Restoration Technician, Applied Microbial Remediation Technician, and Odor Control Technician. He further holds Lead Renovator, Trauma Cleaning, and Subrogation certificates as well as SERVPRO Employee Certification Training Programs in Crew, Water, Fire, and Carpet & Upholstery.

  • Ruth P, team member at SERVPRO of Gurnee

    Ruth P

    Ruth is the Operations Manager at SERVPRO of Gurnee. She came to SERVPRO with many years of prior experience in leadership, making her a natural fit to lead our operations team. She is passionate about giving great customer service and loves to solve problems.

  • Cody H, team member at SERVPRO of Gurnee

    Cody H

    Cody is Mitigation Manager at SERVPRO of Gurnee. His time is spent managing our mitigation team and their day to day activities and projects. He has been involved in construction trades from a young age, and he puts that experience to use daily to be sure projects are finished correctly and on time. Since coming on board with SERVPRO in 2013, Cody held roles ranging from water technician, to crew chief, to estimator, to production manager, reconstruction project manager before taking on his current role as our Mitigation Manager. He is certified by the IICRC as a Water Restoration Technician and Fire & Smoke Restoration Technician.

  • Tanner H, team member at SERVPRO of Gurnee

    Tanner H

    Tanner is the Contents Manager at SERVPRO of Gurnee. He manages content pack-outs of homes and businesses that have been affected by major damage. He oversees digital cataloguing, content cleaning, and proper storage in our secure facility. Tanner has been involved in the restoration industry for the majority of his career and is an expert user of the Esporta Wash System for textiles, Ultrasonic Cleaning System for hard contents, and Ozone technology for deodorization. He is certified by the IICRC as a Water Restoration Technician.

  • Arturo J, team member at SERVPRO of Gurnee

    Arturo J

    Arturo is the Mitigation Production Manager at SERVPRO of Gurnee. He came to SERVPRO in early 2019 and brings many years of restoration and construction experience with him. He is often the first responder to emergency jobs and will instruct our mitigation crews on next steps while also communicating with property owners as well as insurance personnel. Arturo is IICRC certified as a Water Restoration Technician.

  • Dan M, team member at SERVPRO of Gurnee

    Dan M

    Dan is a Reconstruction Project Manager at SERVPRO of Gurnee. On any given day, you’ll find Dan inspecting new jobs and creating mid to large range estimates for our commercial and residential clients. He specializes in large and complex insurance claims, but he is always willing to lend a hand with projects of any size. Dan spent over a decade in the insurance and construction industries, with valuable time spent as an insurance adjuster. This gives him vast insight when working with insurance companies for whom we are a preferred vendor. Dan is a proficient user of Matterport camera technology.

  • John R, team member at SERVPRO of Gurnee

    John R

    John is a Mitigation Crew Chief at SERVPRO of Gurnee. He joined the team in 2020, bringing with him many prior years of industry experience. John is proficient in mitigating water, fire, mold, and biohazard damage, and he specializes in emergency board up services for residential and commercial properties that have sustained damage from vandalism, falling objects, or vehicle impact. In his free time, John enjoys spending time with his family and friends.


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What our
customers are saying

Thank you so much for your services. We greatly appreciated Cody's help and your prompt response to our needs.

Terri
Waukegan

SERVPRO does nice work. Performed on a timely basis. Their employees were very professional and friendly. Cleaned job site every day. Their work in my home looks great. Thanks for your help.

Frank B
Lake Bluff

I, and others at EMCO, were impressed with the promptness and professionalism of the crew from SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/ Lake Bluff.  They showed up within an hour and immediately came up with a plan and started working. 

After viewing our camera video, we learned the pipe of a large supply line gave way around 7:00 am on Saturday. We did not discover it until 4:00 am Monday.  As one can imagine, there was a lot of water.  We were grateful SERVPRO came out the same day, arrived promptly, had all their own crews, and equipment readily available to extract the water and dry the large area where the water migrated. 

Again, I cannot emphasize this enough, we were super pleased SERVPRO showed up so quick.  Tom, and the rest of the crew, were knowledgeable and pleasant to work with.

Chris O, Maintenance Manager at EMCO
North Chicago

Representatives are hardworking.

Sandy R.
Lindenhurst

Dominic and Sylvester are the best. They worked on stains in carpet until they disappeared. No complaints about moving furniture. All in all 5 Star review.

Maureen K
Grayslake

SERVPRO was prompt to respond to our call. They provided all documentation required to get started with the project and completed as scheduled. We will most certainly consider SERVPRO for future needs. Tom Marquardt was friendly, professional and a pleasure to do business with.

Aimee P
Waukegan

Everything is finished beautifully and great.

Peter H
Gurnee

We were very pleased with the good work and professional attitude of the two young men who cleaned our carpets on October 25, 2016.

Mary H
Mundelein

Dave was incredible. He showed me cupboards and carpeting. He was very supportive and wise. He was agreeable and made everything beautiful. He was wonderful to work with.

Phyllis M
Vernon Hills

Thank you so much for your services. We greatly appreciated Cody's help and your prompt response to our needs.

Terri
Waukegan

SERVPRO does nice work. Performed on a timely basis. Their employees were very professional and friendly. Cleaned job site every day. Their work in my home looks great. Thanks for your help.

Frank B
Lake Bluff

I, and others at EMCO, were impressed with the promptness and professionalism of the crew from SERVPRO of Gurnee & SERVPRO of Libertyville/N. Chicago City/ Lake Bluff.  They showed up within an hour and immediately came up with a plan and started working. 

After viewing our camera video, we learned the pipe of a large supply line gave way around 7:00 am on Saturday. We did not discover it until 4:00 am Monday.  As one can imagine, there was a lot of water.  We were grateful SERVPRO came out the same day, arrived promptly, had all their own crews, and equipment readily available to extract the water and dry the large area where the water migrated. 

Again, I cannot emphasize this enough, we were super pleased SERVPRO showed up so quick.  Tom, and the rest of the crew, were knowledgeable and pleasant to work with.

Chris O, Maintenance Manager at EMCO
North Chicago

Representatives are hardworking.

Sandy R.
Lindenhurst

Dominic and Sylvester are the best. They worked on stains in carpet until they disappeared. No complaints about moving furniture. All in all 5 Star review.

Maureen K
Grayslake

SERVPRO was prompt to respond to our call. They provided all documentation required to get started with the project and completed as scheduled. We will most certainly consider SERVPRO for future needs. Tom Marquardt was friendly, professional and a pleasure to do business with.

Aimee P
Waukegan

Everything is finished beautifully and great.

Peter H
Gurnee

We were very pleased with the good work and professional attitude of the two young men who cleaned our carpets on October 25, 2016.

Mary H
Mundelein

Dave was incredible. He showed me cupboards and carpeting. He was very supportive and wise. He was agreeable and made everything beautiful. He was wonderful to work with.

Phyllis M
Vernon Hills

About Us

SERVPRO of Gurnee was established by owners passionate about making a difference in their customers' lives. We understand the stress and worry that comes with fire or water damage and the disruption it causes.  Our goal is to minimize the interruption to your home or business and quickly make it "Like it never even happened."

Brad is our co-owner and Chief Executive Officer.  After graduating from the University of Illinois, he developed a love for construction while working for a premier private home builder for many years before his entrepreneurial nature prompted him to join the SERVPRO brand. His credentials earned from the IICRC are many and impressive, giving him the expertise needed to lead the SERVPRO team.

Kelly is our co-owner and Chief Financial Officer.  She has managed the business finances since its inception using her accounting knowledge and experience as a CPA.    

Brad and Kelly's team includes Dave B (Reconstruction Manager), April K (Director of Sales), and Ruth P (Office Manager).  They bring to the table decades of experience in the construction and insurance industries.  They have the knowledge and expertise to tackle any project of any size.  Highly skilled in property damage restoration; from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC certification, we are equipped with the knowledge to advise on your claim and restore your property.

We are available 24/7/365 for your emergencies and are always Here to Help®

Read More
Kelly E. Cowell
Kelly E. Cowell
Owners of SERVPRO of Gurnee

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.