
Meet Our Team
Here to Help® 24/7.
SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle
Ben Dove
Production Manager
Ben is our most experienced employee, working with SERVPRO since 2006. His extensive IICRC certifications include Water Damage Restoration, Applied Structural Drying Fire and Smoke Restoration, Applied Microbial Remediation, Carpet Cleaning, and Trauma & Crime Scene Cleanup. Besides displaying immense leadership skills when directing a crew, Ben has contributed to many National Recovery Team rescues including the Coal City Tornado Disaster and the Ohio Flooding. He appreciates working with SERVPRO for the fact that every day looks different. In his off hours, Ben volunteers at the Spartan Race with his brother Micah.
Marcela Villegas
Office Manager
Marcela joined the SERVPRO team in 2019 and we couldn't be happier to have her on board. With over 10 years of customer service and accounting experience, Marcela is an invaluable asset to the team. At SERVPRO, Marcela likes the variety of different challenges and experiences every day brings, and she is looking forward to learning more about the restoration industry.
In her free time, Marcela enjoys spending time with her family, exploring new restaurants and different varieties of foods, and binge-watching Netflix TV shows and movies.
Campbell Dove
Construction Manager
Campbell is a dedicated and skilled employee who has been with SERVPRO since 2012. He has certifications in Water Damage Restoration, Applied Microbial Remediation, Applied Structural Drying, and Fire & Smoke Restoration.
Campbell switched roles from our mitigation crew to being our reconstruction manager for all of our rebuild projects. Campbell has great perception to quickly and efficiently put together rebuild estimates all while managing our subcontractors.
Andres Uriostegui
Production Staff
Andres is a technician with experience in property restoration since 2013 and certifications in Water Damage Restoration and Applied Structural Drying. Andres enjoys his work and strives to complete every job quickly.
Connor Wiebe
Estimating and Marketing
Connor started with SERVPRO in 2021 as a production technician, rose to crew chief, and has been an estimator on the marking team since 2024. His favorite part about working for SERVPRO is that every day holds something new to learn and can be completely different from the day before. Connor is an Army veteran who enjoys cooking and watching sports during his free time.
Brian Graham
Production Staff
Brian joined our SERVPRO team in February of 2022, bringing with him 7 years of experience in the residential construction field, along with 2 years of experience working with mitigation projects.
Brian's favorite part about working for SERVPRO is working along side with other team members to assist customers with their needs. He looks forward to learning and working towards earning certifications to grow within the company. In his free time, Brian enjoys playing video games, hanging out with friends, attending sporting events and traveling.
Davis Crowell
Business Development Manager
Davis Crowell finds it thrilling and valuable to work with SERVPRO as our Business Development Manager. "We start each day discussing what we need to accomplish in order to provide the best possible care for our clients." He believes working for a franchise focused on helping others is a wonderful way to spend the day.
What our
customers are saying
I hired SERVPRO to deep clean a condo before listing it for sale. They did a wonderful job! It just sparkled after they were done and sold rather quickly. I would recommend them to anyone.
SERVPRO did an amazing job with my home restoration!
They were always respectful, prompt, reliable, easy to contact & took a very caring approach to completing the job. It was wonderful working with Elliott and the work that was completed was professional, clean & everything looks great!
They were prompt, detailed oriented, reasonably priced and got the job done. Very satisfied with their work and would recommend them to others.
Great people to help get your life back to normal after the unexpected happens!
Had a bad experience with the local franchise. Ashley from your office was very pleasant and helpful and saved my opinion of SERVPRO. While you were unable to provide the exact service we needed she was respectful and there was no high pressure to make a sale.
Very professional, and they were excellent at communicating exactly what to do, how long they would be there, and arrival time.
These are wonderful people to work with. My basement flooded from the water heater and they came out immediately to take care of all the wet carpeting and dry out my basement and repair the walls. Another very nice gentleman came out with a nice carpet samples for me to pick from for replacement. A gentleman named Campbell was so pleasant to work with. I would recommend everybody to write their phone number down in case of an emergency.
They were very professional, took care of the problem quickly and were excellent about communicating the times they would be there. I will definitely use them again!
We worked with SERVPRO to clean our basement. Campbell and his team were great and I would highly recommend them!
I hired SERVPRO to deep clean a condo before listing it for sale. They did a wonderful job! It just sparkled after they were done and sold rather quickly. I would recommend them to anyone.
SERVPRO did an amazing job with my home restoration!
They were always respectful, prompt, reliable, easy to contact & took a very caring approach to completing the job. It was wonderful working with Elliott and the work that was completed was professional, clean & everything looks great!
They were prompt, detailed oriented, reasonably priced and got the job done. Very satisfied with their work and would recommend them to others.
Great people to help get your life back to normal after the unexpected happens!
Had a bad experience with the local franchise. Ashley from your office was very pleasant and helpful and saved my opinion of SERVPRO. While you were unable to provide the exact service we needed she was respectful and there was no high pressure to make a sale.
Very professional, and they were excellent at communicating exactly what to do, how long they would be there, and arrival time.
These are wonderful people to work with. My basement flooded from the water heater and they came out immediately to take care of all the wet carpeting and dry out my basement and repair the walls. Another very nice gentleman came out with a nice carpet samples for me to pick from for replacement. A gentleman named Campbell was so pleasant to work with. I would recommend everybody to write their phone number down in case of an emergency.
They were very professional, took care of the problem quickly and were excellent about communicating the times they would be there. I will definitely use them again!
We worked with SERVPRO to clean our basement. Campbell and his team were great and I would highly recommend them!
About Us
SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.