Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Effingham, Mattoon, Charleston
Brock Kroenlein
Brock is our General Manager over all locations under Wolfe Restoration, Inc.'s franchise locations. Brock has been with the company since it's inception and is IICRC certified in Water Restoration, Advanced Structural Drying and many other protocol processes.
Scotty Harvey
Scotty Harvey is our Director of Construction Services. He oversees all aspects of the reconstruction phases of our ongoing commercial restoration projects.
Justin Wendling
Director of Business Development & Marketing
Brian Papa
Director of Mitigation
Nathan Whitehead
Nathan is our Director of Large Loss and one of our extremely valued TEAM WOLFE Extreme Team gurus for our traveling Large Loss Division. Nathan has extensive knowledge in complex large catastrophic losses.
Jeff Kinkelaar
Jeff Kinkelaar is our Director of Accounting here at SERVPRO of Effingham, Mattoon, Charleston. Jeff has many years of restoration experience under his belt and is certified in (IICRC) WRT, Applied Structural Drying, Mold Remediation just to name a few. Jeff has been with the company for 14 years.
Dakota Orel
Dispatch Manager
Pam Hardiek
Financial Analyst/Accounts Payable
Kim Kapp
Job File Coordinator
Lara Schumacher
Lara is our Human Resources Generalist/Recruiter for SERVPRO of Effingham, Mattoon, Charleston.
Libby Dasenbrock
Commercial Large Loss Administrative Assistant
Gary Whitehead
Large Loss Resource Coordinator
Krissy Rhodes
Krissy is one of our Job File Auditors here at SERVPRO.
Lorinda Huddlestun
Lorinda is one of our anchors and long term restoration technicians here at TEAM WOLFE. Lorinda has a total of 8 years with us and we couldn't be more happy to have her!
Chuck Remm
Estimator/Sales/Social Media. Chuck has been with us for 16 years. Chuck has 20+ years in customer service, sales and marketing experience. His 3 basic rules to lasting relationships are 1. Customer Service, 2. Customer Service, 3. Customer Service! Chuck has been with TEAM WOLFE for 14+ years.
Steve Boswell
Steve is one of our Project Managers with our Construction Division.
Kevin Welty
One of our in house carpenters with our Construction Division.
Kim Heuerman
Kim is one of our Construction Division administrative assistants.
Misty Campos
Marketing Representative
Jeff Sanders
Commercial Large Loss Division Project Manager
Eli Sebastian
Eli Sebastian is one of our IICRC Certified Water and Fire Project Managers here at SERVPRO.
Jordan McCabe
Jordan is one of our Project Managers at our South-Central Illinois location.
McKenzie Darkow
Mitigation Trainer / Technician
Eric Pontious
Restoration Technician
Amanda Reed
Contents Cleaning Technician
Abdul Rauf
Restoration Technician
Brian Sebastian
Mitigation Technician
Lane Moser
Mitigation Technician
Rita Phillips
Job File Auditor.
Lisa Bushue
Job File Auditor
Todd Woods
Todd Woods is an Assistant Project Manager in our Construction Division.
Josh Wohltman
Josh is one of our many construction division in-house carpenters.
Rich Owens
Rich is one of our many construction division in-house carpenters.
Garrett Wolfe
Garrett is one of our in-house carpenters within our construction division and also son to David and Angie Wolfe (owners).
Ryan Spicer
Key Accounts / Marketing Representative
Gwen Niebrugge
Gwen is one of our SERVPRO®; Dispatch Center administrative operators at our corporate offices. Gwen is vital in capturing imperitive information on jobs that are called in by customers needing our restoration services.
Madison Ash
Madison is one of our Assistant Project Managers.
Mike Norton
Mitigation Project Estimator
Gail Einhorn
Dispatch administrative assistant
Amanda Walls
Amanda Walls is our Chief Financial Officer here at SERVPRO®;
Alexander Rodriguez
Mitigation Technician
Troy Kurtz
Mitigation Project Manager
Hillary Wendling
Call Center & Dispatch Manager
Madison Papa
Dispatch Center administrative operator
What our
customers are saying
Most people don't realize that SERVPRO is a franchise so each one is individually owned and operated. I can attest that SERVPRO of Effingham-Mattoon-Charleston take wonderful care of their customers! I highly recommend them for any of your restoration needs!
Fast and friendly!!!
Job well done.
Dakota's professionalism & communication built and kept my confidence in his team's ability.
"We just want to thank you for all you have done! We appreciate SERVPRO with all of our hearts."
This is a responsive, dedicated, and locally owned business that do a fantastic job of helping you recover from a home disaster. Whatever your need, give them a call and ask for information. They handle a big variety of issues including fire, water, cleanup and restoration of damaged items. Team Wolfe gives immediate response. Highly recommend this business!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you!
Eli and Tiffany were professional and efficient. Fantastic customer service skills.
No recommendations. You guys are perfect. Excellent job!
Thank you so much, Rod
Most people don't realize that SERVPRO is a franchise so each one is individually owned and operated. I can attest that SERVPRO of Effingham-Mattoon-Charleston take wonderful care of their customers! I highly recommend them for any of your restoration needs!
Fast and friendly!!!
Job well done.
Dakota's professionalism & communication built and kept my confidence in his team's ability.
"We just want to thank you for all you have done! We appreciate SERVPRO with all of our hearts."
This is a responsive, dedicated, and locally owned business that do a fantastic job of helping you recover from a home disaster. Whatever your need, give them a call and ask for information. They handle a big variety of issues including fire, water, cleanup and restoration of damaged items. Team Wolfe gives immediate response. Highly recommend this business!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you!
Eli and Tiffany were professional and efficient. Fantastic customer service skills.
No recommendations. You guys are perfect. Excellent job!
Thank you so much, Rod
About Us
SERVPRO of Effingham, Mattoon, Charleston understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water fire and mold remediation service.
SERVPRO of Effingham, Mattoon, Charleston specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Effingham, Mattoon, Charleston can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Effingham, Mattoon, Charleston.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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