Meet Our Team
Here to Help® 24/7.
SERVPRO of Rexburg / Rigby
Jenn Hansen - Office Manager
As the Office Manager at SERVPRO, Jenn ensures the smooth operation of our workspace, allowing our team to focus on delivering exceptional results. With several years of experience in administrative roles, Jenn brings a wealth of expertise in managing daily operations, coordinating schedules, and optimizing office efficiency.
Jenn is dedicated to creating a positive and productive work environment, where every team member feels supported and valued. Whether it's coordinating meetings, managing facilities, or handling administrative tasks, she is committed to providing seamless support to keep our office running like clockwork.
With a keen eye for detail and strong organizational skills, Jenn tackles challenges head-on, finding innovative solutions to streamline processes and improve workflow. She thrives in fast-paced environments and is adept at multitasking, prioritizing tasks, and meeting deadlines effectively.
Outside of work, Jenn enjoys spending with her children and, bringing a well-rounded perspective to her role as Office Manager. She is excited to be part of the SERVPRO team and looks forward to contributing to our continued success.
Jared Lusk - Marketing Representative
Jared has worked at SERVPRO of Rexburg/Rigby in various positions and capacities since our doors opened in 2008. He currently serves as a Marketing Representative. Certified by the IICRC in WRT, ASD, Health and Safety, AMRT (Applied Microbial Remediation Tech) and Asbestos, he has the knowledge and experience to make your loss “Like it never even happened.” No matter the size of your fire, water or mold restoration needs in Rexburg or Rigby, Jared will provide exceptional customer service and expertise to take care of you, your home, or business! Jared is a phenomenal leader and teacher! He is very passionate about helping others out in a disaster!
Martin Perez - Reconstruction Technician
Martin loves his job as a reconstruction technician and has been working for SERVPRO for 2 1/2 years. He enjoys fishing, off-roading, and spending time with his family.
Steven Clark - Mitigation Supervisor
Steven has been with SERVPRO for 10 years. He is asbestos, WTR, ASD, and AMRT certified and has 11 years in cleaning and restoration. In his free time, he enjoys working on cars, fabrication, and learning new skills.
Carlos Marquez - Marketing Representative
Carlos is our Marketing Representative at SERVPRO of Idaho Falls
With a focus on understanding our clients' needs, Carlos develops tailored marketing strategies to effectively promote SERVPRO's services and solutions. He is skilled at identifying opportunities for growth and leveraging marketing channels to increase brand awareness and drive engagement.
Carlos thrives on collaboration and is always eager to brainstorm innovative ideas to elevate our marketing efforts. Whether he's organizing events, creating engaging content, or nurturing client relationships, Carlos is committed to delivering results that exceed expectations.
Outside of work, Carlos enjoys spending time with his two children!
Isaiah Manlove
Our Mitigation Techs are IICRC Certified, available 24/7 365 and are always prepared to respond to your commercial, residential or rental property and are faster to any size disaster.
Paige Davison
Paige is our reconstruction manager. She has been with SERVPRO for 2 years and has a strong back ground in communicating with her customers and insuring the customers are informed every step of the way. She goes above and beyond to make it simple for our customers. Paige is behind the scenes to make it "Like it never even happened."
Vincent Stringer
Vincent is our mitigation estimator for SERVPRO®;. He has been doing restoration for 15+ years. He is very knowledgeable and has the following certifications from the IICRC: AMRT, WRT, FSRT, TCST, OC, and LEAD.
In his free time he loves hiking, camping, working out, rock climbing, traveling, exploring, and spending time with his girl.Torrey Crook
Torrey is our mitigation production manager at SERVPRO®;. He has the following WRT and ASD certifications through the IICRC. Torrey has strong construction background and has done construction work in residential and commerce properties. In his position he helps the team learn, overcome, direct, and be efficient in all aspects of mitigation. In his free time he loves cooking, camping, and riding horses.
What our
customers are saying
I liked the fact that the bid was so detailed with the costs etc. Everything was listed.
Loved working with this company! Very prompt and great communication. We had a water leak and SERVPRO was there to help us every step of the way. From the mitigation process to the rebuild. We were very satisfied with the work we received. We will definitely go with them again if we encounter any more disasters.
Phillip, Jesus, and Martin were professional and polite. They were able to answer any questions we had and more than willing to help when needed.
SERVPRO has been outstanding in every respect. From Megan in the office who always takes time to answer questions and is uber professional, to the crews who have come to our house to do the work. Their workmanship is stellar, the folks are all kind and polite, and they clean up at the end of every day. Any question is met with a smile and a patient and thorough explanation. We are so blessed to have the opportunity to work with such terrific people.
We are very happy of how everything went. Steve Willis is really great at his job and really easy to work with. Also really like the girls that work in the office they were amazing with communication. Thank you SERVPRO.
It’s never a fun call when you have an emergency, but the crew at SERVPRO were awesome to work with. When it rains it pours we ended up having a leak in our basement and SERVPRO was very responsive and were able to mitigate the damages. I would recommend them to anybody!
Thank you SERVPRO.
Our apartment complex got water damage after some heavy snow and SERVPRO took care of all the units that got hit. We were lucky to have the least amount of damage. These guys were really amazing. My wall looks as good as new. Also they fixed my blinds in my living room and brought me more slats that were missing from previous damage. And that wasn't even the part of my apartment that had the damage!!! Thank You so much for doing that. If I ever become a home owner these are the guys I'm gonna call if I need them.
Very Satisfied with the service.
Excellent work! Friendly contacts, good communication with office staff. Thank you - Good experience.
I liked the fact that the bid was so detailed with the costs etc. Everything was listed.
Loved working with this company! Very prompt and great communication. We had a water leak and SERVPRO was there to help us every step of the way. From the mitigation process to the rebuild. We were very satisfied with the work we received. We will definitely go with them again if we encounter any more disasters.
Phillip, Jesus, and Martin were professional and polite. They were able to answer any questions we had and more than willing to help when needed.
SERVPRO has been outstanding in every respect. From Megan in the office who always takes time to answer questions and is uber professional, to the crews who have come to our house to do the work. Their workmanship is stellar, the folks are all kind and polite, and they clean up at the end of every day. Any question is met with a smile and a patient and thorough explanation. We are so blessed to have the opportunity to work with such terrific people.
We are very happy of how everything went. Steve Willis is really great at his job and really easy to work with. Also really like the girls that work in the office they were amazing with communication. Thank you SERVPRO.
It’s never a fun call when you have an emergency, but the crew at SERVPRO were awesome to work with. When it rains it pours we ended up having a leak in our basement and SERVPRO was very responsive and were able to mitigate the damages. I would recommend them to anybody!
Thank you SERVPRO.
Our apartment complex got water damage after some heavy snow and SERVPRO took care of all the units that got hit. We were lucky to have the least amount of damage. These guys were really amazing. My wall looks as good as new. Also they fixed my blinds in my living room and brought me more slats that were missing from previous damage. And that wasn't even the part of my apartment that had the damage!!! Thank You so much for doing that. If I ever become a home owner these are the guys I'm gonna call if I need them.
Very Satisfied with the service.
Excellent work! Friendly contacts, good communication with office staff. Thank you - Good experience.
About Us
SERVPRO of Rexburg/Rigby is a Veteran owned franchise Servicing the area for over 15 years. We understand the stress and worry that comes with a fire, water, mold or asbestos damage and the disruption it causes your life and home or business. Our mission is to develop a hardworking team of quality people who focus on excellent service, fairness, and mutual respect and our vision is to be the #1 Cleaning and Restoration company.
SERVPRO of Rexburg/Rigby specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Rexburg/Rigby can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rexburg/Rigby.
If you would like to schedule service for your home or business, please call today at (208) 523-5365.
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