Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Marshalltown
Jeff Short
Jeff Short is the owner of SERVPRO of Marshalltown. He has certifications from the Institute of Inspection Cleaning and Certification (IICRC) in water, mold and fire. He believes in honesty and hard work. His community involvements include the Catholic Church, the Knights of Columbus and Mentor Iowa. He likes to spend time with his family, and enjoys youth sports coaching in baseball and football, loves fishing, and the outdoors.
Lori Newhouse
Lori Newhouse is our Operations Manager at SERVPRO of Marshalltown. She has over ten years of experience in office operations and customer service. She has spent time in the field as a SERVPRO Tech, which gives her experience in water and fire restoration as well as demolition and reconstruction work. Lori believes in always staying positive and loves to cheer on the team at SERVPRO.
In her free time, she loves hanging out with her family, spending time playing with her dog, and doing DIY projects around the house. She is involved in youth sports and supports animal rehabilitation and rescue.
Patrick Walker
Pat is a valuable team member, working diligently in the Human Resources Department at SERVPRO Team Short. He became a part of our team in March of 2024, displaying a remarkable dedication to learning and excelling in the industry. Outside his professional responsibilities, Pat finds joy in playing darts and following his favorite sports teams. His commitment to helping others shines through in his work at SERVPRO, where he finds fulfillment in assisting people during challenging times.
Jeff Livingston
Jeff is the Director of Sales & Marketing for SERVPRO Team Short. He joined our team in 2022. He brings years of experience in Business Development.
In his free time, Jeff enjoys watching freestyle wrestling, spending time with his family, and snowmobiling!
Jeff enjoys working at SERVPRO because he knows we are helping people and making a difference in people's lives in a time of need.
Jill Parker
Jill is a Production Manager at SERVPRO of Marshalltown. She joined our team in August of 2024. Jill is IICRC Water Restoration Certified.
Outside of work, Jill enjoys cooking and spending time with her family and friends.
Jill appreciates working at SERVPRO because she gets to be part of a team that helps people during difficult times.
Brian Burkle
Brian is a Commercial Mitigation Manager at SERVPRO of Marshalltown. He joined our team in 2024. Brian is IICRC Water and Fire Restoration Certified.
In his free time, Brian enjoys working on hot rods and spending time with her family.
Brian appreciates working at SERVPRO because she gets to be part of a team that helps people during difficult times.
Braedon Gehrke
Braedon serves as the Reconstruction Coordinator at SERVPRO of Ames, having commenced her tenure with us in early 2025, displaying a strong commitment to grasping the intricacies of the industry.
During her leisure hours, Braedon enjoys hanging out with his puppy, watching sports, bowling, and spending time with his family.
Braedon finds fulfillment in her role at SERVPRO owing to the daily acquisition of new knowledge. She also relishes the opportunity to engage in collaborative endeavors with various contractors to restore properties to their preloss condition.
Christina Wright
Christina is a Job File Coordinator at SERVPRO of Ames. Her expertise and attention to detail ensure our projects are executed with precision and efficiency. Her commitment to excellence has been vital to our team's success, and we are fortunate to have her on board.
Outside of work, Christian loves spending time with and training her beautiful dog.
Christina enjoys knowing the work we do is helping others and providing comfort in hard times.
What our
customers are saying
We had some strong storm cells move through our area, causing some water damage to mainly our basement, as well as portions of our exterior house. SERVPRO of Marshalltown arrived the next day, and the crew members they brought out gave us the help we needed. We asked plenty of questions that their crew members kindly answered for us. We appreciate their hard work for us.
We couldn't be happier with the work SERVPRO did. Our kitchen flood after the water line broke on our fridge. SERVPRO showed up fast and cleaned up the water and set big fan to get it dry. Thanks guys!
SERVPRO representative Matt Weeks was prompt, professional, and provided excellent service. He responded quickly and thoroughly and was very polite in each interaction. SERVPRO is very service-oriented, I will definitely be recommending them!
Excellent project management (Carrie) and attention to detail/quality of work. Everyone who worked on the project went above and beyond to ensure customer satisfaction before, during, and after the work was completed. Overall, just great communication, responsiveness, and professionalism. Highly-recommended!
After a plumbing issue damaged one of our walls, we called SERVPRO to see if they could help. They came the same day we called and explained what their plan. If I ever need their services again, they will be my first call.
SERVPRO came to our house not even 24 hours after we called. They helped take care of fire damage we had and they were very easy to work with, making the process easy for us.
We called SERVPRO of Marshalltown to stop by our commercial property and help take care of smoke and fire sprinkler damage from a small fire in two rooms within our business. They prioritized us getting back to being fully open, and they delivered when we were ready after a 1 day shutdown of 50% of our business operations. Thank you to the crew that showed up and quickly went to work for us getting the job done efficiently.
My family had been thinking for a few weeks that we needed to get our house checked for mold on the inside of some bedroom and hallway walls in our home. We've got an older home that may be susceptible to mold issues. Once we googled mold services nearby, SERVPRO popped right up as a top choice. We were able to read info about mold straight off their website, and the crew who showed up at our house answered the questions we had. They did a good job of efficiently testing, then fixing our walls to better than before shape.
Thank you SERVPRO of Marshalltown! They got a crew that came out to my house fast and they were able to dry out all of the water damage my family had in our basement. You guys were awesome! I would recommend SERVPRO of Marshalltown and will use them again if I ever face water damage.
We had some strong storm cells move through our area, causing some water damage to mainly our basement, as well as portions of our exterior house. SERVPRO of Marshalltown arrived the next day, and the crew members they brought out gave us the help we needed. We asked plenty of questions that their crew members kindly answered for us. We appreciate their hard work for us.
We couldn't be happier with the work SERVPRO did. Our kitchen flood after the water line broke on our fridge. SERVPRO showed up fast and cleaned up the water and set big fan to get it dry. Thanks guys!
SERVPRO representative Matt Weeks was prompt, professional, and provided excellent service. He responded quickly and thoroughly and was very polite in each interaction. SERVPRO is very service-oriented, I will definitely be recommending them!
Excellent project management (Carrie) and attention to detail/quality of work. Everyone who worked on the project went above and beyond to ensure customer satisfaction before, during, and after the work was completed. Overall, just great communication, responsiveness, and professionalism. Highly-recommended!
After a plumbing issue damaged one of our walls, we called SERVPRO to see if they could help. They came the same day we called and explained what their plan. If I ever need their services again, they will be my first call.
SERVPRO came to our house not even 24 hours after we called. They helped take care of fire damage we had and they were very easy to work with, making the process easy for us.
We called SERVPRO of Marshalltown to stop by our commercial property and help take care of smoke and fire sprinkler damage from a small fire in two rooms within our business. They prioritized us getting back to being fully open, and they delivered when we were ready after a 1 day shutdown of 50% of our business operations. Thank you to the crew that showed up and quickly went to work for us getting the job done efficiently.
My family had been thinking for a few weeks that we needed to get our house checked for mold on the inside of some bedroom and hallway walls in our home. We've got an older home that may be susceptible to mold issues. Once we googled mold services nearby, SERVPRO popped right up as a top choice. We were able to read info about mold straight off their website, and the crew who showed up at our house answered the questions we had. They did a good job of efficiently testing, then fixing our walls to better than before shape.
Thank you SERVPRO of Marshalltown! They got a crew that came out to my house fast and they were able to dry out all of the water damage my family had in our basement. You guys were awesome! I would recommend SERVPRO of Marshalltown and will use them again if I ever face water damage.
About Us
SERVPRO of Marshalltown understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Marshalltown specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Marshalltown can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Marshalltown. We also serve Tama, Traer, Ackley, Conrad, Grundy Center, and all surrounding areas.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
