Lathe is the owner of SERVPRO Team Toft, bringing with him a strong background in reconstruction. Prior to moving to Omaha in 2019, he owned a successful construction company in Iowa. During that time, he subcontracted work for two local SERVPRO franchises before acquiring both in 2016. Since then, Lathe and his wife have expanded their business, now proudly owning and operating four SERVPRO franchises in the Omaha/Council Bluffs area.

Outside of work, Lathe enjoys traveling—he is also a licensed pilot—spending time with his family, and making the most of his time on the water.

Nicole is the co-owner of SERVPRO Team Toft, alongside her husband, Lathe. With a background in nursing and sales, Nicole brings a unique combination of compassion, dedication, and business expertise to her role. She continues to be driven by a strong passion for helping others and is committed to making a positive impact in her community. Through SERVPRO Team Toft, she strives to deliver exceptional care, ensuring that families and businesses recover quickly and smoothly from disasters.

Andy is the Director of Customer and Employee Relations at SERVPRO Team Toft, specializing in customer care and conflict resolution. With a strong background in working with diverse teams, he helps foster both professional and personal growth at SERVPRO Team Toft. Andy has a degree in Intercultural Studies and is IICRC-certified for WRT, FSRT, ASD, and AMRT.

Johnny is the Director of Disaster Recovery Services at SERVPRO Team Toft, bringing nearly 20 years of experience in the restoration industry. Starting as a production technician, he built a strong foundation in commercial large loss management, operational leadership, consulting, and business ownership. With a practical approach and deep industry knowledge, Johnny focuses on improving operational efficiency and streamlining processes. His steady leadership makes him a trusted resource for both clients and teams in the restoration field.

Kevin is the Director of Reconstruction & Large Loss at SERVPRO Team Toft, leading complex restoration projects with expertise and dedication. He holds 9 IICRC Certifications and is Level 1 and 2 Xactimate Certified, demonstrating his extensive knowledge in the restoration and reconstruction industry. With a strong background in managing large-scale losses, Kevin brings leadership and a commitment to restoring properties efficiently. His deep understanding of the cleanup and restoration industry ensures that SERVPRO Team Toft continues to deliver exceptional results for clients facing significant losses.

Mikey is the Business Development Manager at SERVPRO Team Toft, and has been a dedicated member of the team for four years. Starting in production and then transitioning to Job File Coordinator, Mikey now brings nearly 15 years of customer service experience to his current role. With WRT certification, he combines technical expertise with a strong commitment to client satisfaction, driving business growth, and fostering lasting relationships. In his free time, Mikey enjoys sports and spending time with his family.

Jarad is the Operations Manager at SERVPRO Team Toft, bringing a strong work ethic and a commitment to excellence. He began his career in the restoration industry four years ago as a mitigation technician, gaining hands-on experience in disaster recovery and property restoration. He earned multiple industry certifications through dedication and continuous learning and advanced to his current role.

A U.S. Marine Corps veteran, Jarad developed the leadership, discipline, and problem-solving skills he applies daily. His focus on quality, efficiency, and customer satisfaction ensures every project is completed with professionalism and precision.

Katie is the Office Manager at SERVPRO Team Toft, bringing over 20 years of customer service experience and a strong background in restoration operations. She is proficient in accounts receivable and payable, Xactimate, and QuickBooks, playing a vital role in managing day-to-day operations. With IICRC certifications in Water Damage and Fire & Smoke Damage Restoration, Katie spent nine years with SERVPRO of Omaha NW before the merger, gaining extensive experience in administrative support, job file coordination, fire cleaning, and contents inventory. Her favorite part of the job is helping people in their time of need, providing both technical expertise and compassionate support during difficult moments.

Mitch is a Commercial Accounts Manager at SERVPRO Team Toft, bringing over 35 years of experience in sales. With a strong background in industrial and commercial construction and direct sales, he helps businesses navigate restoration challenges while minimizing downtime and costs. His expertise in client relationships and problem-solving ensures a smooth recovery process. Known for his friendly approach and industry knowledge, Mitch is a trusted resource for commercial clients facing unexpected disruptions.

Jeremy is a Commercial Accounts Manager at SERVPRO Team Toft, bringing over 25 years of experience in sales and marketing. With a strong background in home improvements, insurance, and business marketing sales, he offers valuable expertise in building client relationships and expanding commercial services. His strategic approach and industry knowledge make him a key asset as SERVPRO Team Toft continues to grow and strengthen its presence in the commercial sector.

Alex is the digital marketer at SERVPRO Team Toft, specializing in digital strategies and online engagement. With a strong background in marketing, she brings fresh ideas and a passion for growing brand visibility. While new to the cleanup and restoration industry, her expertise will play a key role in strengthening SERVPRO Team Toft’s online presence and outreach efforts.

Austin is a Reconstruction Project Manager at SERVPRO Team Toft, bringing over a year and a half of experience with the company. Through IICRC training and hands-on fieldwork, he has developed a strong foundation in restoration and reconstruction. His passion for helping others and dedication to continuous growth make him a key part of our leadership team. Austin is eager to find new ways to support the community and contribute to our team's success.

Becca is a Reconstruction Project Manager at SERVPRO Team Toft, bringing four years of experience and a strong background in construction, water, and fire restoration. An IICRC-certified professional, she ensures every project is completed with precision and care. Becca takes pride in building strong customer relationships and guiding clients through the restoration process, helping restore homes and businesses to preloss condition - "Like it never even happened."

Shauna is a Reconstruction Project Manager here at SERVPRO Team Toft. With a 25-year background in the full-service restoration industry, she has experience in mitigating and restoring fire damage, water damage, mold, contents restoration, and trauma cleanup. Shauna has spent the last 8 years specializing in the reconstruction part of this industry and helping homeowners restore their homes after unexpected tragedies. She takes pride in making the restoration process as easy as possible, having great empathy and compassion for homeowners and their unique situations throughout the rebuild process.

Nate is a Project Manager at SERVPRO Team Toft, bringing 15 years of experience in the restoration industry. Known for delivering exceptional results, he specializes in coordinating complex projects, streamlining operations, and building strong client relationships to ensure a seamless restoration process. Dedicated and detail-oriented, Nate combines industry expertise with a customer-first approach, always striving to exceed expectations.

Shane is the Warehouse Manager at SERVPRO Team Toft and has been with the team for over a year. With 20 years of experience in electronics, electrical work, and mechanics, he plays a key role in keeping operations running smoothly. He manages inventory, equipment repairs and maintenance, vehicle upkeep, and building maintenance, while also stepping in to assist on jobs when needed. His technical expertise and problem-solving skills make him a valuable asset to the team.