Scott Demuth has been in the restoration industry since 2005. He is extremely passionate about helping those in a disaster. He is sincere and empathic, giving his clients assurance and earning the trust to help put their home or business back together. He enjoys talking to people and listening to their needs to find out how he can help.

Scott keeps his team proficient in the latest restoration and cleaning techniques by investing in continuing education and certification classes. He schedules weekly meetings for training updates, expresses words of affirmation for all their hard work, and leads daily meetings for open communication of the day’s workload.

Family is a priority. Scott is very understanding of his employees when family matters occur. Besides being a family man, he is also a funny man. You will often see him sharing laughs with his family, friends, staff and even strangers. He does great voice imitations.

Scott@SERVPRObhc.com

Libby Demuth's work at SERVPRO of Black Hawk County is behind the scenes but never unnoticed. She coordinates the office logistics and is the uniforms & supply manager. The whiteboard in her office is a go-to-place to request necessary supplies to help every employee be successful in their work.

Her attention to detail of the SERVPRO®; work attire not only assists employees to ‘dress the part’ but keeps the team seasonally fitting and coordinated.

Libby also does the accounting and payroll in QuickBooks fulfilling that role since purchasing the franchise in 2012 with her husband Scott. Outside of work she enjoys their two daughters' activities and family time.

Brett Armfield is our Operations Manager and has been a part of the SERVPRO®; team since 2012. Brett has been through SERVPRO’s Employee Certification Training Program (ECTP), is a Water Damage Restoration Technician (WRT), and is certified in Applied Microbial Remediation (AMRT) by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Brett’s passion for restoring “Like it never even happened," is evident in his daily work. Brett loves summer which lends itself to his hobbies of camping, grilling, floating down the river, and time spent on the disc golf course. He is a loving husband and father. Growing up all around the world, Brett's experiences with many cultures have created a greater knowledge and appreciation for differences in life.

Cool, calm and quick to bring stability to a chaotic situation; SERVPRO’s®; job file coordinator, Derise, fills this need effectively! She’s often the first person to answer the call for help, literally! Listening, sorting out, and connecting the needed assistance puts a smile on her face.

Derise brings a lifetime of experience in the many facets of owning a business, from her family’s entrepreneurship. Seeing a need and filling it, comes second nature.

Surrounded by her large family, involved in kids’ activities, and spending time in nature is first on her list of importance outside of SERVPRO®;…making it special by adding a great cup of coffee completes the joy-filled experience!

derise@SERVPRObhc.com

The first step to any project begins with a phone call to our central office. Amanda Tomlinson is the face on the other end of the line who will keep you calm, cool, and collected while we get all the necessary details to get you back to “like it never even happened.” Amanda started in October of 2022 and has been a great asset to our team. She graduated from Hawkeye Community College and obtained Executive Assistant AAS & Legal Office AAS. When she is not busy coordinating jobs and being attentive to customers, you can find her spending time with her three children, supporting her nieces and nephews at their events, or cuddling her cat, Rosie! Amanda enjoys doing a lot of projects around her home which makes her the perfect addition to SERVPRO®;. Since restoring homes is a passion of ours. Customer service is where Amanda thrives and she enjoys that part of her role. One of her favorite parts about this position is “When you can hear laughter throughout the day, that’s where I need to be. Everyone takes their job seriously and does whatever they need to do to take care of the crisis/problem our customer is dealing with, but also know how to be fun and not take life so seriously.”

atomlinson@SERVPRObhc.com

Debbie Robeson has been a part of the SERVPRO®; team since 2015. She wears several different hats for SERVPRO of Black Hawk County and SERVPRO of Decorah. Both as marketing manager and representative, she focuses her attention on education and purposeful promotion of SERVPRO services. Creative and intentional gifts that leave lasting impressions of SERVPRO’s sincere care is what her circle of friends throughout many cities appreciate. Providing solutions through storytelling, she easily sells her SERVPRO®; team’s skills for cleanup and restoration. She enjoys living up to her nickname "Smile Supplier" by connecting individuals to resources they need in ANY sort of circumstance.

Debbie loves to make a mess in the kitchen (cooking) and digging in the dirt (gardening) along with entertaining family and friends with the free time she pulls aside.

Debbie@SERVPRObhc.com

Madison Engelke comes to us with a degree in Marketing from the University of Northern Iowa. She has been a dynamic force on the SERVPRO®; team since June 2021 during a pivotal period of company expansion.

Her expertise is in the digital realm. Social media, online reputation management, and content creation are just a few of her everyday super powers.

Beyond her digital prowess, Madison finds joy in home renovations, quality time with loved ones, and exploring her culinary skills. An avid outdoor enthusiast, she enjoys hiking and leisurely walks on local trails.

Eager to contribute to SERVPRO's success, Madison is dedicated to driving impactful results and connections, all while being a resource to the communities we serve!

Madison@SERVPRObhc.com

Introducing Jeremiah, better known as JP, a proud native of Golden, Colorado. Family is at the core of JP's world, with his wife Hilary by his side; they are raising two adventurous sons, Pacey and Penston.

Beyond the confines of the workplace, JP finds solace and excitement in the great outdoors. From ice fishing, kayaking, and camping, all the way to bike riding off-grid, and foraging.

What truly sets SERVPRO®; apart for JP is the camaraderie among colleagues. Surrounded by a supportive team, he relishes the ever-changing dynamics of the job, where no two days are alike. With a deep-seated belief in the power of teamwork, JP seamlessly integrates his past experiences into his role, ensuring that every task is tackled with efficiency and unity.

JP lives by the mantra, "The Tasks Ahead Will Never Be Greater Than My Strength Within." For him, success isn't just about achieving results; it's about approaching every endeavor with integrity and purpose. He strives to do his best to be a part of the bigger picture.

Devante has been a part of the SERVPRO®; family since 2020, in the heat of the COVID-19 pandemic, but with such ferocity and eagerness to be apart of the help as an essential worker. He enjoys working in a team and he really enjoys the “family vibe”.

The biggest compliment he’s received is that he has a nice smile and he does! He is happily married. His wife inspires him to continue to be more than he thinks he is. They share their lives with a cute cat called Aang, based on the main character of the cartoon, The Last Airbender (Great Show!) He is originally from Tripoli, IA.

When he is not working, you can find him playing NBA 2K ( His favorite basketball team is Boston Celtics because of Paul Pierce) and lifting weights. Devante can bench 5 plates and squat 9 plates!!! If he could eat one thing for the rest of his life, he would eat steak.

Dennis has been a part of the SERVPRO®; team since September 2020 and with Reconstruction Services as a new addition to our branch of work. The title Construction Manager describes only part of Dennis’s capabilities. He brings a worth of skills & standards that align and complement SERVPRO’s core values.

Dennis’s sense of responsibility is built on the notion that people are counting on him and he doesn’t take that lightly. He combines his dry wit to inspire a smile when times are tough. Dennis is looking forward to getting back to physically helping people rebuild and to reconnect with Scott Demuth, a past co-worker, from his long years in the construction business.

His free time is filled with his wife and 2 sons & families and ‘shopping’- which he describes as spending time and money in his own woodshop! He even makes his own creations.

dennis@SERVPRObhc.com

Meet Terry Taylor, the down-to-earth dynamo, also known as Double T, who rolled into the SERVPRO®; Reconstruction Team in April 2023. With a toolbox full of skills and a heart full of passion, Terry's all about making things right, if not downright awesome.

As a seasoned builder, Terry doesn't just fix things – he crafts them into a masterpiece. Detail-oriented and precise, he believes his work reflects who he is. It's not just about reconstruction for Terry; it's about breathing new life into spaces and turning mishaps into opportunities for improvement.

Outside of the construction hustle, you'll catch Terry unwinding with his guitar. Patient and practice, his music mirrors the dedication he brings to his projects. It's his personal escape, a way to recharge after a day of transforming spaces.

We can't forget to mention Molly, the 2-year-old chocolate lab who steals the spotlight in Terry's life. Ask him about her, and you'll see a grin that speaks volumes. Molly isn't just a furry friend; she's family, and Terry's quick to share stories about her antics.

So, whether you need a reconstruction wizard or just want to swap stories about guitars and adorable labs, Terry Taylor is your guy. With Double T on the scene, your space is not just in good hands – it's in the hands of someone who turns reconstruction into an art form.

Talor is a production technician and has been a part of the SERVPRO®; team since April 2017. Talor has been cooking up lots of experience, literally, in the Cedar Valley as a chef and line cook for 8 years since graduating from Cedar Falls High School. He thrives on the ‘daily special’-the wide variety of jobs that are involved in the cleanup and restoration business.

He uses additional skills gained in car body repair and welding to serve up success. Helping others and working alongside team members that care, make up his menu for the day.

Skateboarding, playing the guitar, and time spent with his wife and daughter are the things that wait for him at home each night.

Nick Haag, a compassionate individual who joined SERVPRO®; in 2023, brings a wealth of dedication and empathy to his role. With a commitment to alleviating the distress of families in need, Nick finds profound satisfaction in his work. He cherishes the camaraderie among his colleagues, considering them some of the finest individuals he has ever had the privilege to work alongside.

Outside of his professional endeavors, Nick finds solace and enjoyment in various activities, from watching movies, cooking, and gaming, to paintballing during the summer months!

Prior to his time at Black Hawk County SERVPRO, Nick contributed his skills and expertise to the Mason City branch, garnering valuable experience along the way.

Nick lives by "Finding joy in the little things," some of which, to him, include water, caffeine, music, food, and friendship.

Say Hi to Ben! He has been a part of our team since 2020. Looking for more hands-on work, as a production technician at SERVPRO®;, that’s exactly what he got. He dove right in, anxious to absorb the restoration business. His past experience working with seniors gives him patience, empathy, and understanding when dealing with tough situations in a water or fire loss.

Ben has applied his skills to his personal home improvement projects, and is excited to work in SERVPRO’s construction division, as well. He is appreciative to his co-workers for welcoming him on board and empowering him to lead projects. As an avid swimmer and tennis player in high school, Ben knows practice makes perfect, which he strives for daily. Volunteering with Children’s Cancer Connection is a way to give back, and celebrate his brother, who is a cancer survivor.

He fills in his free time with drawing, watching comedy and action films, and cheering on the Green Bay Packers!

Meet Brandon, he joined our team in 2023 and has been a great asset! His skills and dedication consistently contribute to our team's success. We are happy to have him on the team!

Dillon is from La Porte City, Iowa, and is the proud father of an almost 5-year-old son. He cherishes spending time outdoors, whether it's fishing or enjoying quality family time at the park or at home. Dillon loves working at SERVPRO© because he believes every job makes a meaningful difference. His personal motto is, "Treat others how you'd want to be treated and live each day with a smile on your face, no matter what you're faced with." Dillon is a dedicated worker and a big family man, who couldn't imagine life without his family and friends!

Alexis has been a part of the SERVPRO®; family since March 2021. Her favorite thing about SERVPRO®; is the family-like environment. She also appreciates the variety of our services that allows her to develop a multitude of skills. She was originally from Des Moines but has since moved to the Cedar Valley. Something you may not know about Alexis is that she has a twin! A fraternal twin that is.

She enjoys traveling would love to someday visit a different country. Her favorite place to go to is Colorado, especially at Estes Park. She enjoys nature, beauty, and how peaceful it is. She has a cute Chiweenie named Hazel. Favorite thing to do to unwind after work is to come home to Hazel and watch a movie with her. Alexis loves cinema and appreciates the work of American film director and producer, Stanley Kubrick. She enjoys all movies and loves films that are thought-provoking, visually striking, and creative.

Autumn Kelly is a cleaning technician at SERVPRO of Black Hawk County. She has been with SERVPRO®; since 2013 and has a background in janitorial work. Her eye for detail, patience and organizational skills make her a vital part of the team. Autumn has been certified as a Fire and Smoke Restoration Technician (FSRT).

In her free time, she enjoys photography and camping with family and friends.

Shelea started her SERVPRO journey in early June. She brings a positive energy and a dedication to helping others. She values time with her family, which includes her husband, three children, and three unique pets: a dog, a bearded dragon, and a blue-tongued skink. Previously, Shelea worked as a CNA for 5 years, helping people in that way. Now, she impacts people's lives by working daily to assist our customers after disasters. She enjoys working at SERVPRO because "it keeps me busy and I feel like I am making a difference in people's lives, especially when it comes to cleaning up after fire or water damage." She is passionate about being outdoors and also enjoys gaming with her kids on their PlayStation. With her unwavering commitment and positive outlook, Shelea is a valuable asset to the SERVPRO team.

Born and raised in Evansdale, Iowa, Jenn has a deep appreciation for the outdoors and enjoys fishing, camping, and spending time in nature.

What drives Jenn is the opportunity to make a meaningful difference in people's lives. She takes pride in her work at SERVPRO, knowing that her efforts contribute to helping customers recover from disasters. With a keen eye for detail and a love for cleaning, Jenn is a valuable asset to the team.

When she's not hard at work, Jenn enjoys life's simple pleasures, such as listening to music, tanning, fishing, camping, and spending time with her family. Her positive energy and dedication make her a joy to work with.

Noni started with us in 2023 and has been a cleaning guru ever since! When she is not breathing new life back into contents, she is going out to explore or catching up on some much-needed sleep. Some things she loves about the job are the road trips to job sites and working in different locations every day, but her favorite part of the job is the work environment and how everyone gets along

Noni's unwavering dedication to SERVPRO®; is anchored in her profound love for her family. Among her indispensable essentials are her trusty phone, TV, french fries, ice cream, and body lotion.

Chuck Frost has checked off many of SERVPRO of Black Hawk County’s ‘to do’ list items since joining our team in November 2018. As Warehouse and Equipment Coordinator, he has organized and labeled the essential equipment that our production technicians use day in and day out.

He supports the team by helping pack trucks, enabling them to get to our customers quicker. Tracking inventory, keeping equipment repaired and assisting our carpet cleaning specialist and demo crew, is what fills Chuck’s part-time position.

Outside of work, Chuck hunts & fishes and enjoys time with his wife Pam at their lake home. Family time with 2 daughters and son in law and his two granddaughter’s activities, including dance, is a high priority for him. He spends countless hours at his church in the kitchen planning, preparing and serving a variety of meals for families and ministry events. To round it all out, Chuck has volunteered on the Sturgis Falls Celebration planning committee since 2006.

Peyton Albrecht joined SERVPRO of Black Hawk County in 2024 as a Restoration Technician. He enjoys the variety of work that changes daily from cleanup after a fire or water extraction and setting up equipment to dry out a space. The problem solving that goes into the cleanup effort is something he particularly likes. Figuring out the best placement and positioning of the tools SERVPRO provides brings more satisfaction to his work. He likes being out & about within the community, helping to restore.
Being in nature and family time with a new baby is what fills his after hours.
SERVPRO of Black Hawk County is happy to have Peyton as one of our team members!