Since the start of SERVPRO of Waipahu, we have been here for our community, serving both families and business recover from fire, water, or storm damage. Our vast knowledge on what is affecting our community most on water, fire damage and cleaning services instills a culture of change. We are constantly evolving our technique, ensuring that our customers get the best and most efficient way possible to mitigate their problems.   

"Like it never even happened."

Our company: SERVPRO of East Honolulu is owned by Lorenzo Usam, with more than 30 years' worth of managerial work. He quickly went from a crew member here, to a manager by completing a credited Manager's development program. His strive for excellent customer support, help created the fast, and efficient work culture we see today at SERVPRO of East Honolulu. As an individually owned franchise here in Oahu, we see emergencies big and small that need both our staff and equipment for a speedy recovery. Lorenzo has ensured that we are keeping to our schedules and properly equipped for any job he gives our technician teams. Lorenzo also has gained much insight on the running a business and mitigation/restorative measures with certifications from the IICRC: WRT, ASD, AMRT, FST, and CCT. Being present in the daily operations of SERVPRO of Waipahu, Lorenzo has become an excellent "hands on owner" and is usually the first face you see after you call us.  

Not only are we equipped for your disaster's needs, but our technicians are also trained professionals with IICRC certifications and instilled in SERVPRO® work values. Here, we get the job done as soon as possible, as transparent as possible, for your convenience. Our technicians will know how and where you need our services and equipment. 

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

• American Express
• Mastercard
• Visa
• Discover   

Certifications IICRC

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - Other Training
• RCT - Rug Cleaning Technician
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Affiliations 

• American Red Cross
• Esporta Wash System
• Institute of Inspection, Cleaning and Restoration (IICRC)

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