Meet Our Team
Here to Help® 24/7.
SERVPRO of Kalihi Valley
Billy Brymer
Billy Brymer is the Production Manager at SERVPRO of Kalihi Valley. Billy has been started with SERVPRO of Kalihi as a technician and worked his way to the manager of his department. His IICRC certifications are WRT, ASD, Commercial Drying. Billy's moto is "always here to help"!
Heather Brymer
Heather Brymer is our fire clean up Crew Chief here at SERVPRO of Kalihi. She has 7 years of professional cleaning experience. She is very reliable and a friendly and competent individual with experience of cleaning residential and commercial properties. Heather has a knack for paying very close attention to detail. She is also very thorough with her clean ups. She doesn't let any flaw pass her by. She is truly the best at what she does!
Management Team
The Kalihi Valley Management Team:
Michael Shanaberger is our Reconstruction Manager
Dana Palumbo is our General Manager
Andy Maras is an Owner
Glenna Maras is an Owner
William Brymer is the Production Manager
Brett Cadiente
Brett Cadiente is our Field Marketing Manager, responsible for maintaining all our major accounts, developing promotional materials, scheduling special events, and training. His background is plumbing, operations management, and direct sales.
Michael Shanaberger
With over 30 years of experience in the construction industry, Michael Shanaberger brings a wealth of knowledge in new home sales, marketing, and construction management. In his current role as Reconstruction Manager, Michael manages four Project Managers, who collectively oversee over fifty projects each month.
Dana Palumbo
Dana Palumbo earned her bachelor’s degree from the University of Hawaii at Manoa. With over 15 years of management experience spanning the retail and restoration industries, Dana has a strong background in overseeing operations and leading teams. She began her career at a local insurance company, working in the auto claims sector, and advanced to become a senior field property adjuster. In 2020, Dana transitioned to SERVPRO of Kailua, where she currently serves as General Manager.
What our
customers are saying
Outstanding Customer Service! We had a fire in our storage room that almost destroyed all my family keepsakes and treasured memories. SERVPRO® sent out a tech asap and they quickly took all the family items to try and salvage as much as they could. The crew came here 4-5 people, with their manager /team leader (Heather ) and she had everyone moving fast & efficient ! She took time to explain the cleaning process and made sure I felt comfortable giving my treasured keepsakes to her. Thank you Heather ! One employee (Nam or Nom) really went into every area to wipe and vacuum all the soot he could find. The SERVPRO crew really helped get our place clean and back to normal. Thank you very much!!!
We are very satisfied with working with SERVPRO®. From the first moment that we discovered we had a leak, SERVPRO was with us the entire way. From the initial mitigation efforts and follow up, to the demolition, to the flooring repair, and moving in and out, SERVPRO was reliable, efficient, professional, and we have been very satisfied with the quality of the finished job. Shannon and her team in particular - including the moving guys and the repair team - were excellent to work with. I would certainly recommend this company!
I would like to express how happy and satisfied I am as a customer of Frank’s construction work and his crew. Frank, Jien, and Mike work with SERVPRO® and as you can see in the photos I have posted here, Their work is excellent. I have had very bad experiences with construction work in the past so I was a bit hesitant when I had to redo my kitchen due to a burst pipe. Frank was extremely patient and respectful as to what I went through in the past and what I needed to get my kitchen redone. He began by providing me with a plan and worked with me on the items that my new kitchen needed. He and I went out to the stores to source what I was looking for. As I went through the aisles of the store, I would share what I wanted and Frank would advise me what would work and not work. He made sure that there would be no miscommunication from start to finish. Frank always made sure that I was within my budget with the insurance company and was kind enough to see where I could save on some things, which is very helpful when you are a retired person. I want to send out a deep heartfelt thank you to Frank, Jien, and Mike for their awesome work and such quick completion. I recommend them to anyone looking for great people to work with renovation work stemming from any damages.
Outstanding Customer Service! We had a fire in our storage room that almost destroyed all my family keepsakes and treasured memories. SERVPRO® sent out a tech asap and they quickly took all the family items to try and salvage as much as they could. The crew came here 4-5 people, with their manager /team leader (Heather ) and she had everyone moving fast & efficient ! She took time to explain the cleaning process and made sure I felt comfortable giving my treasured keepsakes to her. Thank you Heather ! One employee (Nam or Nom) really went into every area to wipe and vacuum all the soot he could find. The SERVPRO crew really helped get our place clean and back to normal. Thank you very much!!!
We are very satisfied with working with SERVPRO®. From the first moment that we discovered we had a leak, SERVPRO was with us the entire way. From the initial mitigation efforts and follow up, to the demolition, to the flooring repair, and moving in and out, SERVPRO was reliable, efficient, professional, and we have been very satisfied with the quality of the finished job. Shannon and her team in particular - including the moving guys and the repair team - were excellent to work with. I would certainly recommend this company!
I would like to express how happy and satisfied I am as a customer of Frank’s construction work and his crew. Frank, Jien, and Mike work with SERVPRO® and as you can see in the photos I have posted here, Their work is excellent. I have had very bad experiences with construction work in the past so I was a bit hesitant when I had to redo my kitchen due to a burst pipe. Frank was extremely patient and respectful as to what I went through in the past and what I needed to get my kitchen redone. He began by providing me with a plan and worked with me on the items that my new kitchen needed. He and I went out to the stores to source what I was looking for. As I went through the aisles of the store, I would share what I wanted and Frank would advise me what would work and not work. He made sure that there would be no miscommunication from start to finish. Frank always made sure that I was within my budget with the insurance company and was kind enough to see where I could save on some things, which is very helpful when you are a retired person. I want to send out a deep heartfelt thank you to Frank, Jien, and Mike for their awesome work and such quick completion. I recommend them to anyone looking for great people to work with renovation work stemming from any damages.
Outstanding Customer Service! We had a fire in our storage room that almost destroyed all my family keepsakes and treasured memories. SERVPRO® sent out a tech asap and they quickly took all the family items to try and salvage as much as they could. The crew came here 4-5 people, with their manager /team leader (Heather ) and she had everyone moving fast & efficient ! She took time to explain the cleaning process and made sure I felt comfortable giving my treasured keepsakes to her. Thank you Heather ! One employee (Nam or Nom) really went into every area to wipe and vacuum all the soot he could find. The SERVPRO crew really helped get our place clean and back to normal. Thank you very much!!!
We are very satisfied with working with SERVPRO®. From the first moment that we discovered we had a leak, SERVPRO was with us the entire way. From the initial mitigation efforts and follow up, to the demolition, to the flooring repair, and moving in and out, SERVPRO was reliable, efficient, professional, and we have been very satisfied with the quality of the finished job. Shannon and her team in particular - including the moving guys and the repair team - were excellent to work with. I would certainly recommend this company!
I would like to express how happy and satisfied I am as a customer of Frank’s construction work and his crew. Frank, Jien, and Mike work with SERVPRO® and as you can see in the photos I have posted here, Their work is excellent. I have had very bad experiences with construction work in the past so I was a bit hesitant when I had to redo my kitchen due to a burst pipe. Frank was extremely patient and respectful as to what I went through in the past and what I needed to get my kitchen redone. He began by providing me with a plan and worked with me on the items that my new kitchen needed. He and I went out to the stores to source what I was looking for. As I went through the aisles of the store, I would share what I wanted and Frank would advise me what would work and not work. He made sure that there would be no miscommunication from start to finish. Frank always made sure that I was within my budget with the insurance company and was kind enough to see where I could save on some things, which is very helpful when you are a retired person. I want to send out a deep heartfelt thank you to Frank, Jien, and Mike for their awesome work and such quick completion. I recommend them to anyone looking for great people to work with renovation work stemming from any damages.
Outstanding Customer Service! We had a fire in our storage room that almost destroyed all my family keepsakes and treasured memories. SERVPRO® sent out a tech asap and they quickly took all the family items to try and salvage as much as they could. The crew came here 4-5 people, with their manager /team leader (Heather ) and she had everyone moving fast & efficient ! She took time to explain the cleaning process and made sure I felt comfortable giving my treasured keepsakes to her. Thank you Heather ! One employee (Nam or Nom) really went into every area to wipe and vacuum all the soot he could find. The SERVPRO crew really helped get our place clean and back to normal. Thank you very much!!!
About Us
SERVPRO of Kalihi Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Kalihi Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Kalihi Valley can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Kalihi Valley.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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