Meet Our Team
Here to Help® 24/7.
SERVPRO of Central Honolulu, Kapolei
Management Team
Your SERVPRO Management Team:
Michael Shanaberger is our Reconstruction Manager
Dana Palumbo is our General Manager
Andy Maras is an Owner
Glenna Maras is an Owner
William Brymer is the Operations Manager
Working Together
Michael Shanaberger, Reconstruction Manager and William Brymer, Operations Manager posing for a photograph outside of the company office in Kailua. When the Mitigation Team works hand in hand with the Reconstruction Team, we see an increased level of customer satisfaction.
William Brymer
Billy Brymer is the Operations Manager at SERVPRO. He understands all aspects of the position, having started as a technician and working his way up to Management. His IICRC certifications are WRT, ASD, and Commercial Drying. Billy's moto is "always here to help"!
Heather Spear Brymer
Heather Brymer is our fire clean up Crew Chief here at SERVPRO of Central Honolulu. She has 7 years of professional cleaning experience. She is very reliable and a friendly and competent individual with experience of cleaning residential and commercial properties. Heather has a knack for paying very close attention to detail. She is also very thorough with her clean ups. She doesn't let any flaw pass her by. She is truly the best at what she does!
Team Photo
Recent Team Photo at the Ho'omaluhia Botanical Gardens in Kaneohe HI
Brett Cadiente
Brett Cadiente is our Field Marketing Manager, responsible for maintaining all our major accounts, developing promotional materials, scheduling special events, and training. His background is plumbing, operations management, and direct sales.
Dana Palumbo
Dana Palumbo earned her bachelor’s degree from the University of Hawaii at Manoa. With over 15 years of management experience spanning the retail and restoration industries, Dana has a strong background in overseeing operations and leading teams. She began her career at a local insurance company, working in the auto claims sector, and advanced to become a senior field property adjuster. In 2020, Dana transitioned to SERVPRO of Kailua, where she currently serves as General Manager.
Michael Shanaberger
With over 30 years of experience in the construction industry, Michael Shanaberger brings a wealth of knowledge in new home sales, marketing, and construction management. In his current role as Reconstruction Manager, Michael manages four Project Managers, who collectively oversee over fifty projects each month.
What our
customers are saying
Our home is a rental, and the carpets had been very dirty to due to the traffic through our home. We tried, baking soda (which was a pain by the way), dish soap, and spot cleaning, everything we could think of. Our carpets just looked trashed! We called SERVPRO of Honolulu Central and they took such great care of us. They were very quick and the cleaning went very smoothly. Not to mention they were so kind. I truly appreciate them. Thank you SERVPRO!
The smell in our office was giving me headaches and I could not stop sneezing. After SERVPRO came in they found more mold behind the wall! I had no idea there was more mold than what I saw at first. They took care of it so fast and came in at the craziest hours so that we could get a few office things done in the day. SERVPRO was so courteous and professional, though it was a pain to deal with mold even existing in our office couldn't have asked for better service!
SERVPRO went above and beyond our expectations. I worked with David who let us know what to expect when we came back to the house. When I came to the home it was in better condition than I had ever expected. I had no idea hoarding was so common, and I was so lucky to have SERVPRO taking such great care of the home.
Absolute professionals. Fast response for after hours calls. Thorough cleaning under uncommon circumstances.
Mahalo Nui Heather and Brandon!
Our home caught fire while we were out at my sons football practice. I cannot explain the feelings of shock seeing our home in ruins. It was such a head ache to even look at our home. But SERVPRO came in and they were so kind. They helped us see that it was all going to get better. They completely restored our home, I was thinking we were going to be homeless honestly. But thank you to insurance and the services of SERVPRO we get it all back. SERVPRO definitely lives up to it's slogan "Like it never even happened."
SERVPRO came to our store over the holiday and worked for the next week so that we would be able to have our store open for the holiday sales. We were so impressed with SERVPRO we have made them our permanently preferred restoration company of the island. They have even flown over to other islands to perform work for us. SERVPRO is the best!
Billy and Ashton did a great job with the mold remediation work. I would request them again!
SERVPRO's team was completely 10/10 courteous, prompt, and professional. I was very impressed with their services and would definitely recommend SERVPRO of Central Honolulu to my friends and family. Thank you SERVPRO!
Fast, friendly, and very professional with their service. If you ever need anything done with them ask for Shannon Krakover, you'll be in good hands.
Our home is a rental, and the carpets had been very dirty to due to the traffic through our home. We tried, baking soda (which was a pain by the way), dish soap, and spot cleaning, everything we could think of. Our carpets just looked trashed! We called SERVPRO of Honolulu Central and they took such great care of us. They were very quick and the cleaning went very smoothly. Not to mention they were so kind. I truly appreciate them. Thank you SERVPRO!
The smell in our office was giving me headaches and I could not stop sneezing. After SERVPRO came in they found more mold behind the wall! I had no idea there was more mold than what I saw at first. They took care of it so fast and came in at the craziest hours so that we could get a few office things done in the day. SERVPRO was so courteous and professional, though it was a pain to deal with mold even existing in our office couldn't have asked for better service!
SERVPRO went above and beyond our expectations. I worked with David who let us know what to expect when we came back to the house. When I came to the home it was in better condition than I had ever expected. I had no idea hoarding was so common, and I was so lucky to have SERVPRO taking such great care of the home.
Absolute professionals. Fast response for after hours calls. Thorough cleaning under uncommon circumstances.
Mahalo Nui Heather and Brandon!
Our home caught fire while we were out at my sons football practice. I cannot explain the feelings of shock seeing our home in ruins. It was such a head ache to even look at our home. But SERVPRO came in and they were so kind. They helped us see that it was all going to get better. They completely restored our home, I was thinking we were going to be homeless honestly. But thank you to insurance and the services of SERVPRO we get it all back. SERVPRO definitely lives up to it's slogan "Like it never even happened."
SERVPRO came to our store over the holiday and worked for the next week so that we would be able to have our store open for the holiday sales. We were so impressed with SERVPRO we have made them our permanently preferred restoration company of the island. They have even flown over to other islands to perform work for us. SERVPRO is the best!
Billy and Ashton did a great job with the mold remediation work. I would request them again!
SERVPRO's team was completely 10/10 courteous, prompt, and professional. I was very impressed with their services and would definitely recommend SERVPRO of Central Honolulu to my friends and family. Thank you SERVPRO!
Fast, friendly, and very professional with their service. If you ever need anything done with them ask for Shannon Krakover, you'll be in good hands.
About Us
WHY SERVPRO
SERVPRO of Central Honolulu understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or to your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
WHAT WE DO
SERVPRO of Central Honolulu restores residential and commercial property after a fire, smoke or water damage. Wea also mitigate mold from your home or business as well as clean and sanitize after a biohazard.
QUALIFICATIONS
Our hand-picked staff is highly trained in property damage mitigation and restoration. With a long list of certifications, WRT, ASD, CDS, HST, AMRT, FST, CCT, rest assured our staff is equipped with the knowledge, expertise, and experience to restore your property.
COMMUNITY
Hawaii is our home, that’s why when help is needed we want to be able to give back. We are Red Cross Affiliates and proud fundraising participant of Family Hope of Hawaii.
Privately owned and operated right here on Oahu our owners, participate actively in the Kailua Chamber of Commerce and Kaneohe Business Group, CCIM, CAI, NARPM, HBN not to mention their all-time favorite pastimes of Kainalu Little League and Tumble Kids Gymnastics with their children.
CUSTOMER TESTIMONIALS
Jessica H. - Ewa Beach
"I recently had water damage in my kitchen so I called my insurance right away and this company was recommended. Let me tell you, I am very happy with their services from the start to finish. Mind you, I am very hard to please. Thomas who did our cabinetry did an amazing job. He is a hard worker and very personable. I asked a lot of questions and he answered all of them. EJ also did an amazing job with counter fabrication. He is a hard worker as well and friendly. Alex did a great job coordinating everything. They did exactly what I asked for. I am in love with our new kitchen. It is way beyond my expectations. If you ever need restoration help, Don't wait! Give them a call today!"
Soraya A. - Kailua
The owners Glenna and Andy Maras are just the people you need to be helping you when you've had some kind of disaster in your home. I recently had a small flood after the recent storms, and I wanted to make sure that the walls were completely dry before fixing the damage. As a health practitioner, I know the serious damage to your health that mold can do. So, I asked SERVPRO to come in and check, he immediately saw that the walls were not completely dry, using his fabulous thermal machine, and so they brought fans sealed off the area and dried the wall. The service was quick to clean and compassionate. I highly this company.
Recommended For You
Commercial and Residential Damage Cleanup and Repair
The climate of Honolulu can be described by what it has and what it doesn’t have. It …Why SERVPRO of Central Honolulu is Your Packout Partner: Choosing Peace of Mind
For Central Honolulu residents and businesses, having to secure their possessions while …We Are the Restoration Team That Works for You | SERVPRO® of Central Honolulu
When it comes to owning a business, every decision you make directly affects you and …