Meet Our Team
Here to Help® 24/7.
SERVPRO of Macon
John Goodrich
As Construction Manager, John oversees repair work after mitigation is complete by SERVPRO of Macon's water and fire crews. He also oversees planning, budgeting, and the development of the production teams. John was born and raised in the SERVPRO business and his expertise is an invaluable asset to SERVPRO of Macon! John is certified with the IICRC in the following: Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying Specialist. John has been full time with SERVPRO of Macon since 1997.
Deana Boone
Deana Boone is the backbone of all office operations at SERVPRO of Macon. As the franchise office manager, Deana meets and exceeds all aspects of accounting, customer service, and overall business relations. Growing up in the family business, Deana couldn't help but be 'The best of the best!" SERVPRO of Macon sure is lucky to have her! Deana has been with SERVPRO of Macon since 1996.
Candace Johnson
As a Production Manager at SERVPRO of Macon, Candace's 13 years of experience have equipped her with designations galore...from IICRC, WRT, ASD, AST, and AMRT (the list goes on)! She is well versed in all things restoration. Candace manages production crews daily and works with adjusters in order to get the job done, and done RIGHT!
Seth Story
Seth is very well versed in the restoration industry, and has been with SERVPRO of Macon since November 2011. As a Production Manager, Seth is extremely competent and has vast experience in commercial and residential cleanup. His IICRC designations include WRT, ASD, ECTP and Lead Paint.
Glenda Edwards
If you’re ever looking for someone that’s just about seen it all in fire damage, look no further. Meet Glenda Edwards! She’s the crew chief for our fire crew, and has been working with us since 2007. She’s FSRT certified, which means she’s trained on industry standards for fire damage restoration, including smoke and soot cleanup, deodorization and content restoration (she's also certified in Aerial Work Platforms). If you ever experience a fire, call SERVPRO of Macon and you can trust you’ll be well taken care of when she walks in the room.
Amanda Wallace
Amanda Wallace (or Mandy for short) is an experienced technician on our fire crew, having proven herself to be a hard worker, time and time again. She’s FSRT and Aerial Work Platform certified, and has been working in fire restoration since August 2016. However, she just earned her IICRC WRT certification and now an experienced water restoration technician! She’s a point of contact and a point of wisdom for customers that experience a fire in their home. Originally from Jones County, she’s proud to call Middle Georgia home, and is happy to bring her heart of gold and wealth of knowledge in fire & water restoration to any home that suffers fire or water damage.
Amber Floyd
Amber is a one of our Project Managers and Marketing Manager part-time. She began her career with SERVPRO in January 2020. She enjoys meeting the insurance agents within our territory and help keeping them informed with their insurers. She also helps assist with account receivables. She’s FSRT certified, which means she’s trained on industry standards for fire damage restoration, including smoke and soot cleanup, deodorization and content restoration. When not working, Amber enjoys playing on her two billiards league teams each week, trail riding out-of-town and spending time with her children.
Stephanie Foster
Stephanie has been with us for almost a year! Stephanie comes to us with a strong insurance background as a claim handler. She will usually be the pleasant voice you'll hear when you contact our office. As our Job File Coordinator we can depend on her to give the upmost customer service for when job leads come in. She handles each job file and makes sure each one is handled in a timely manner. Stephanie is originally from Pike County. She and her husband Travis share a Staffordshire Bull Terrier as their fur baby.
Curtis Davis
Curtis Davis is a technician at SERVPRO. He began his career in November of 2014. He has several years of experience in the mitigation and restoration industry and is an asset to our team.
In his free time, Curtis enjoys spending time with his wife, children, and grandchildren.
What our
customers are saying
"Thank you for being so prompt, courteous, and professional. I am very satisfied"
"Staff was great!"
"The girls did a great job and worked very hard."
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
"Great service provider."
"Keep up the good work. We love the work."
"SERVPRO did an exceptional job of helping us begin the restoration process after being hit by a tree. Everyone was courteous and professional."
"Very thorough, prompt and courteous!"
"You came out today and we are very thankful for all your help!"
"Thank you for being so prompt, courteous, and professional. I am very satisfied"
"Staff was great!"
"The girls did a great job and worked very hard."
I was called about 6am on Friday 1/29 about a water pipe busted at a building we own in downtown Macon. The building is occupied by a 24 hour Gym. I called SERV Pro at 6:30 am and they had someone on site by 7:30am. Great response time!! Carl Story was who met me and he was great! He looked over the catastrophe we had and went hard at what needed to be done. He explained thoroughly what they would have to do to get the building back up and going. In no time, he had others on site to assist Friday. He had Nick, Bayou, Curtis and Jeff assist him. All of these guys were professionals and knew what they were doing. They were able to take care of our needs very quickly. I WOULD definitely recommend SERV Pro to everyone!!
"Great service provider."
"Keep up the good work. We love the work."
"SERVPRO did an exceptional job of helping us begin the restoration process after being hit by a tree. Everyone was courteous and professional."
"Very thorough, prompt and courteous!"
"You came out today and we are very thankful for all your help!"
About Us
SERVPRO of Macon understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Since 1993, SERVPRO of Macon has specialized in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Macon can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
SERVPRO has a Large Loss Response Team made up of franchises around the country who roll in when natural disasters or large/widespread commercial losses occur within a community. SERVPRO of Macon is a member of this elite team and works with franchises nationwide to make sure that no one is left behind when disasters strike. With such a network available, no damage is too large or too small for SERVPRO of Macon.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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