Meet Our Team
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SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County
Brandon Carraway
Brandon Carraway is an Owner at SERVPRO of Columbus. He is the oldest son of our founding owner and has been working with the company full time since 1997 when he graduated from Jordan High School. Brandon is IICRC certified and in 2008 received his General Contractors License in the State of Georgia. He enjoys tournament fishing as well as hunting all types of game.
Crystal Carraway
Crystal Carraway is the Office Manager at SERVPRO of Columbus. She has been with SERVPRO of Columbus since 2009. She received her Bachelor Degree in Business Administration in 2005 from Columbus State University. Crystal was born and raised in Columbus and graduated from Shaw High School. She is IICRC certified in WRT, OCT , HST and TCST. She enjoys spending time with her husband (Brandon) and their two daughters.
Hagan Carraway
Hagan Carraway is a Project Manager with SERVPRO of Columbus. He is the son of our owner Dennis so he has many years of experience in the restoration industry. He is certified with IICRC in Fire & Smoke restoration. He has also completed certification for Crime and Trauma Scene Bio-Recovery as well as having his contractors license for the State of Georgia.
Casey Roberts
Casey Roberts is the Operations Manager for SERVPRO of Columbus. Casey has been with SERVPRO over 10 years; She came to SERVPRO of Columbus from another SERVPRO franchise in 2014. She has completed our rigorous SERVPRO Employee Certification Program and is IICRC certified WRT and FSRT.
Brandy Green
Brandy Green is the Accounting Clerk at SERVPRO of Columbus. Brandy has been with us since 2014. Her extensive knowledge of accounting principles has been an asset to our company. Outside of work she spends time with her teenage son and family.
Amanda Pippin
Amanda is now our Mitigation Auditor/Estimator here at SERVPRO of Columbus. Amanda has been a part of our SERVPRO team since June of 2018. She has over four years of customer service experience. Amanda, has completed our SERVPRO U Training. When Amanda is not working, she enjoys spending her time with her husband and their four children.
Shannon Smith
Shannon Smith is the Front Desk Receptionist/Admin at SERVPRO of Columbus. She graduated from Columbus Tech in 2000 with an Associates degree in Business. She is a mother of two and has one granddaughter. Shannon loves spending time with her children and family. She enjoys gardening and flowers as well as watching the Braves play with her son, Jagger.
Ashley Parette
Ashley is our Construction Manager at SERVPRO of Columbus. She has been in the restoration industry for over 6 years. Ashley has been with us since 2019, but previously worked with the SERVPRO brand for many years prior. When she is not working she enjoys spending time with her family and creating memories on the beach.
Mitzi Ceron
Mitzi is one of our Construction Administrative Assistants. With a background in customer service, you will usually see her conducting site inspections. Mitzi likes to cook and making memories with her daughters.
Lindsey Little
Lindsey is our Construction Admin. She has been with SERVPRO of Columbus since 2021 with many years of customer service under her belt she enjoys the work she does here at SERVPRO and the great people she works with. When Lindsey is not at work she loves to spend time with her family creating memories.
Jonathan Westbrook
Jonathan Westbrook is a Project Manager for our Construction Department. He's been working with SERVPRO of Columbus since 2021. Jonathan comes from a background within the construction industry. When he is not working he is spending time with family & friends, enjoying the outdoors & watching Auburn Football.
Preston Britt
Preston Britt is a Project Manager at SERVPRO of Columbus and has several years of construction experience. When Preston isn't at work, he enjoys spending time with his kids, going fishing, traveling to the beach, and watching Auburn Football.
Diogenes J. Rexach Monroig
Rex is the Warehouse Manager here at SERVPRO of Columbus. He began working with us in February of 2017. Rex has over seven years experience in this industry. Rex holds certifications through IICRC and SERVPRO. Rex also retired from the US ARMY after serving for 5.5 years. In his free time, he likes to build furniture and spend time with his wife, children and grandkids.
Joey Drury
Joey Drury, is our Commercial Business Developer/Marketing at SERVPRO of Columbus. He's been with SERVPRO since 2021 and has completed the SERVPRO U training and is in the process on completing the IICRC Certifications. When Joey is not working at the office, he is spending quality time with his Wife and children. Hobbies include hunting and BBQ Competitions.
Maria Smith
Maria Smith is a Fire Crew Department at SERVPRO of Columbus. She has been with our company since 2019 and has completed our ECPT program as well as completing the new LMS training. Maria is also IICRC certified in Fire & Smoke Restoration.
Ayanna Melson
Ayanna started in 2024 and is apart of the Fire Crew at SERVPRO of Columbus. She is a hard worker and dedicated to getting the job done. Her motto is "God first, yourself, and most importantly family".
Josh Hartin
Josh Hartin is a Production Technician here at SERVPRO of Columbus. He has been with us since July 2021. Josh, comes with 20 plus years of construction experience and restoration experience. When Josh is not working he is spending time with his children.
Liz Edwards
Elizabeth is our Collections Admin here at SERVPRO of Columbus. She is new to our SERVPRO team and has over 3 years of customer service and enjoys the people she works with. When she is not working she loves spending time with her two kids and playing the piano for local churches and middle schools around Muscogee and Harris County.
Ashley Owens
Ashley Owens is a Restoration Technician in our Mitigations department. She has been in the restoration industry for 2 years. Ashley , has completed our SERVPROU and MICA training. When she is not working she is spending time with her family.
Jason Cole
Jason Cole is a Restoration Technician in our Mitigation Department. He has over 30 years of experience within the construction and cabinetry industry, Jason has been with SERVPRO since 2024. Jason has completed the SERVPRPOU and MICA training. When he is not working he is spending his time with his family and community.
What our
customers are saying
I've been using SERVPRO for many years. This time around the technician was very knowledgeable and was able to assist with applying scotch guard to my carpet since I have a new pet. Will use again.
Very helpful with my new water loss. Technicians were great. Wore mask and made me feel safe during these sad times.
"Raymond from SERVPRO inspected my property. Due to a leak in my home. He was professional, responsive, and very knowledgeable. I would highly recommend SERVPRO to others after using this company".
Was selling my home. Had to have final cleaning in order to close the property. The crew at SERVPRO did great! Was able to schedule the cleaning out in advance.
Anthony and Hagan were willing to work with my schedule and they did a professional job. Recommend to everyone.
"Had a great experience! The company was easy to work with, friendly, and professional. Will be using them for any future needs!"
"In keeping with the efforts to stop the spread of COVID-19, we contacted SERVPRO of Columbus for cleaning our building. I highly recommend this family owned and operated company in Columbus, GA"
"I am thoroughly impressed with the demeanor and professionalism with every SERVPRO member of this team. Being totally ignorant about a flood inside a house, I depended on their knowledge. My neighbors all told me that I chose the right company for this flood. They told me never to call the competitor, and I will only call SERVPRO if I have another loss."
Preferred vendor with my insurance company. Gave our Construction department all 10's on their final walk-through.
I've been using SERVPRO for many years. This time around the technician was very knowledgeable and was able to assist with applying scotch guard to my carpet since I have a new pet. Will use again.
Very helpful with my new water loss. Technicians were great. Wore mask and made me feel safe during these sad times.
"Raymond from SERVPRO inspected my property. Due to a leak in my home. He was professional, responsive, and very knowledgeable. I would highly recommend SERVPRO to others after using this company".
Was selling my home. Had to have final cleaning in order to close the property. The crew at SERVPRO did great! Was able to schedule the cleaning out in advance.
Anthony and Hagan were willing to work with my schedule and they did a professional job. Recommend to everyone.
"Had a great experience! The company was easy to work with, friendly, and professional. Will be using them for any future needs!"
"In keeping with the efforts to stop the spread of COVID-19, we contacted SERVPRO of Columbus for cleaning our building. I highly recommend this family owned and operated company in Columbus, GA"
"I am thoroughly impressed with the demeanor and professionalism with every SERVPRO member of this team. Being totally ignorant about a flood inside a house, I depended on their knowledge. My neighbors all told me that I chose the right company for this flood. They told me never to call the competitor, and I will only call SERVPRO if I have another loss."
Preferred vendor with my insurance company. Gave our Construction department all 10's on their final walk-through.
About Us
SERVPRO of Columbus understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Columbus can also mitigate mold and mildew from your home or business.
Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Columbus.
If you would like to schedule service for your home or business, please call today! We were voted Reader's Choice 4 years in a row for our outstanding service.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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